My Skype Number always shown busy when call

Since I bought my skype number it is always shown busy. Can you help?

Hi, Psalamon, and welcome to the Community,
Please contact customer service to request assistance with this.
Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings. The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
Hope this makes sense!
Regards,
Elaine
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Similar Messages

My skype number is constantly busy when I am called (and I am not using it!); who do I complain to?

There is nowhere in the skype menu an address to file a complaint!!!! this is a serious issue... My skype number is constantly busy when I am called (and I am not using it!); who do I complain to?

Hi, Psalamon, and welcome to the Community,
Please contact customer service to request assistance with this.
Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings. The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
Hope this makes sense!
Regards,
Elaine

My skype number is constantly busy when I am calle...

There is nowhere in the skype menu an address to file a complaint!!!! this is a serious issue...
My skype number is constantly busy when I am called (and I am not using it!); who do I complain to?

Hi, Psalamon, and welcome to the Community,
Please contact customer service to request assistance with this.
Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings. The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
Hope this makes sense!
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number not displaying correctly with Caller ID

Hello, I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me. However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative. Thank you, Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results: Number displayed not related to my Skype number (different area code entirely)A completely diferent number displayed not related to my Skype number (again, different area code entirely)Name displayed which is not a name I have ever been acquainted with beforeA completely diferent number displayed not related to my Skype number (again, different area code entirely)"Skype User" displayedA completely diferent number displayed not related to my Skype number (again, different area code entirely) If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

Skype number not displaying correctly with Caller ...

Hello,
I have had my Skype number for several years and it's been no problem for those with Caller ID to have my Skype number displayed when receiving a call from me.
However, the past few months this has changed dramatically. Now, my Skype number is NEVER displayed when calling someone and in fact, most of the time it displays numbers or even names randomly which have zero relation to myself or my number. Other times, the users Caller ID will display "Skype User". Why has this suddenly happened and what can be done to ensure that it's corrected and working properly again?
My account is indeed configured to display my Skype number (as it has been for several years), but this has no longer has any bearing whatsoever on the number displayed when I call someone. I have found that some people are no longer accepting my calls since they have no idea that I am the one calling them.
This is happening when I call numbers in the U.S. and sometimes Canada and does not matter where my physical location is - if I am in the U.S., U.K., Hong Kong, Taiwan, etc, the result is always the same - my number is NOT displayed.
If anyone could offer some advice which would take care of this, I would be most appreciative.
Thank you,
Greg

Yes, I have read that FAQ and I realize Caller ID does not work for all countries. But that same FAQ indicates that Caller ID is available for the U.S. And this is where I make the majority of my calls. However, as I mentioned in my original post, my Caller ID has NOT been displayed for several months. What is displayed are randomly changing phone numbers and names that have no bearing whatsoever with anything related to my actual Skype number or name. I've done my own testing when calling my home phone from Skype. I'll call multiple times in quick succession and I will get different results each and every time. The last six calls to my home from my Skype number resulted in the following results:
Number displayed not related to my Skype number (different area code entirely)
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
Name displayed which is not a name I have ever been acquainted with before
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
"Skype User" displayed
A completely diferent number displayed not related to my Skype number (again, different area code entirely)
If Caller ID is no longer offered in the U.S. the Caller ID FAQ should be updated to reflect this change.

Re: Skype number keeps saying busy

When I tried to call my Skype Number is always busy. I called Microsoft Technical Support, and they said there is no issue! I tried to call again my skype number and still it is busy! I don't know when this issue can be resolved?! Please note that the privacy setting is: accept calls from anyone.

Hi, Amal2, and welcome to the Community,
Please do contact Skype Customer Service instead, as Skype Customer Service will have the necessary tools to test your number. One point to clarify - if you are calling your Skype Number from Skype, then your Skype Number will ring busy as Skype sees this as calling yourself.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
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Skype Number NOT SHOWN

I got a Hong Kong skype number, and I tried to call my friends in Hong Kong while I am in UK. However, the friends told me that the caller number is not shown which means the skype number doesn't shown.
Please tell me what should I do in order to show the skype number to others!

Hi, Wilsontk,
As you wrote this past Wednesday, if the recipient's telephony service provider does not support Caller ID, there is nothing Skype can do about this! Once you are assured that your Skype Number is indeed set correctly as your Caller ID, there is always the chance that the endpoint recipient's carrier - be it wireless or fixed line - will not detect the Caller ID data.
Not that this FAQ will be helpful ...
https://support.skype.com/en/faq/FA252/why-isn-t-my-caller-identification-working
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Online number is busy when called

I signed up for a new online number today. Paid for 12 months. It works for outgoing cals, but when you call the number it's always busy.
I even tried to activate call-forwarding, but when called the number is busy.
Any ideas?

So do I have such a problem. very frustrated

Why is my skype number always busy?

I bought this Number for Birmingham 2 days ago, but its always stay busy. Anybody plz help. I use skype on my iphone. Is it something to do with using skype on phone?

contact Customer Support asap please
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
Regards,
Neil

Calling my Skype Number results in busy signal.

I tested my Skype number from my cell phone an my landline, and I get a busy signal each time. I have to do a consulation via Skype, but now I cannot. I just updated my 3-month subscription and my account shows that the number is active. Should I get a new Skype number? I need this to work.
Post transferred to create its own new thread (topic).
Subject/title edited for clarity.

Hi, MarthBee, and welcome to the Community!
Please check this first: in the Windows version of the Skype client software,
Tools -> Options -> Calls -> be sure that Allow calls to my Skype number(s) from... anyone is ticked or checked in -> Save.
Please try your tests again, ensuring that your mobile phone is not already signed on to Skype at the same time.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number always busy

Just purchased a skype number subscription few days ago and its have been always busy. Can I either get my money back or Skype fix this issue as soon as possible?
Thanks.

I have the same problem! And Skype support does not provide help!

Skype Number, credit and forwarding when online

Hi all,
I have a few questions relating to the Skype Number, which I recently bought.
The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
Here are my queries:
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
2) Does it cost to forward calls to my mobile?
3) If so, is there a specific plan I can get to pay a flat rate?
Cheers,
Fabrizio
Solved!
Go to Solution.

TheBizio wrote:
Hi all,
I have a few questions relating to the Skype Number, which I recently bought.
The main purpose for me using the Skype number is to receive business calls and have them forwarded to my mobile. I have a small business, and want to appear as if I had a landline number.
Here are my queries:
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
2) Does it cost to forward calls to my mobile?
3) If so, is there a specific plan I can get to pay a flat rate?
Cheers,
Fabrizio
1) Can I have call forwarding on at all times, even if I am logged in to Skype?
- If you have set-up call forwarding in Skype, call forwarding status will be set when you're offline in Skype. Calls can also be forwarded when you're online if the call was not answered after a number of rings.
2) Does it cost to forward calls to my mobile?
- If you use Skype Credit as a payment method, the forwarded calls will be charged at the Skype’s great pay per minute rates. For example, if you forward your incoming Skype calls to a mobile number in the United States, you’ll be charged exactly what it costs to call a mobile in the United States from Skype.
3) If so, is there a specific plan I can get to pay a flat rate?
- You can also purchase a subscription for calls to a country where you want to receive the forwarded calls. For example, if you want your incoming Skype calls to be forwarded to a number in the United States, simply choose a subscription covering calls to the United States.
No matter which payment method you prefer, the person who’s calling you on Skype will still call you for free.
Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
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How to know Skype number is it used to call from?

Hello,
When someone calls my mobile phone from Skype, a random mobile phone appears as the caller ID. When he calls my house phone from a Skype, a random local phone number appears as the caller ID.
What is the logics of that? Is it possible to determine if some phone number belongs to Skype?
Thanks in advanced,
Jaime

Hi, Juanvizoso, and welcome to the Community,
Good point! I just checked one of my contacts from whom I receive frequent calls, and who also has multiple numbers in their profile, and noted the same thing.
When someone calls your Skype Number, you would indeed not be able to determine if they are calling you via the Skype account, or via the Skype Number. This is by design and is normal, because the Skype Number simply provides a fixed (or, "land") line number for people to reach you, and you answer on Skype.
The only work-around would be to separate out all of the numbers.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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Skype Number can not receive a call

The Skype Number that I purchase can not receive calls when online. what can I do?

Hi, Onsky, and welcome to the Community, Please check first if the instruction provided in this FAQ article does not resolve this problem:https://support.skype.com/en/faq/FA10615/why-am-i-not-receiving-calls-to-my-skype-number Regards,Elaine

Skype not using online subscription when calling o...

I have an online subscription number. I am unable to call out, from my iPad 2. I receive an error informing me that I need to purchase Skype credits. People are able to call in using my online number, but we can't call out.

Hi,
In order to call phones you need either Skype Credit or a calling subscription from: http://www.skype.com/go/subscriptions
I checked your account and at the moment your account balance is 0. Also you don't have a calling subscription, only Online Number to receive calls: https://support.skype.com/en/faq/FA331/What-is-an-Online-Number
You can check your account balance here: https://secure.skype.com/account/
Andre
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My Skype Number always shown busy when call

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