My Skype number doesn't appear in my account

I recently purchased a Skype number - about a week ago by bank transfer - but the number has not appeared in my Skype Number box on my Account page. Is this standard, or am I missing something obvious??

Check the status of the transaction in your purchasing history in your account at www.skype.com If it does not say 'delivered,' then your Skype Number will not yet be active.
Bank transfers can take time to complete.
Regards,
Neil

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Hi, Julia-T, and welcome to the Community,
Have you seen this library of FAQ articles related to Caller ID?
https://support.skype.com/en/category/CALLER_IDENTIFICATION/
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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megasuccess wrote:
I have had many people try to call the number from many different phones in the USA. It has never worked and they get the message that the number is disconnected or not in service.
Even when Skype technical support called my number it did not ring on my skype.
I did hear your call however this is the first time I ever heard the call ringing on my skype.
What number did you call? Can you please reply and let me know?
Thank you
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Hi, Wilsontk,
As you wrote this past Wednesday, if the recipient's telephony service provider does not support Caller ID, there is nothing Skype can do about this! Once you are assured that your Skype Number is indeed set correctly as your Caller ID, there is always the chance that the endpoint recipient's carrier - be it wireless or fixed line - will not detect the Caller ID data.
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https://support.skype.com/en/faq/FA252/why-isn-t-my-caller-identification-working
Regards,
Elaine
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Hi, Darwal, and welcome to the Community,
Unfortunately, if the particular exchange you wish to have for a Skype Number does not appear on the list, then it is truly not available for any number of legitimate reasons. Check back periodically to see if the exchange becomes available; Skype does not announce when a fresh batch of Skype Numbers are newly added.
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Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Hi, Darwal, and welcome to the Community,
Unfortunately, if the particular exchange you wish to have for a Skype Number does not appear on the list, then it is truly not available for any number of legitimate reasons. Check back periodically to see if the exchange becomes available; Skype does not announce when a fresh batch of Skype Numbers are newly added.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My Skype number doesn't appear in my account

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