My skype number has disappeared!

My skype phone number has disappeared. When people using a regualar telephone call it the get a recording that says "Number is not a working number" How do I get it back?

nyrider622 wrote:
How can I reactivate the number?
Hello,
Please file here:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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My licence number has disappeared? why?

my licence number has disappeared? why?
also Final Cut and Apperture.
The box is stored in another country!
Anthony

Hi Peter,
The iMac's serial number is no longer present in System Profiler after a logic-board replacement. You can find it in the centre of the optical drive door.
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My skype to go number has disappeared off of my ac...

Hello,
I had a skype-to-go number for the past 2 years, but it has disappeared from the account. How can I reactivate the number?

nyrider622 wrote:
How can I reactivate the number?
Hello,
Please file here:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I paid my bill and my skype number has been deacti...

My number was deactivated today when I paid my bill 5 days ago on the 17th of March. It was not due until the 21st but I paid it and it has posted to my Visa card and all. I don't understand why my number has been deactivated. I have important calls to receive but cannot because it's telling all of my callers that my number is no longer available.
Solved!
Go to Solution.

I bought or activitated a skype number for 3 months (it cost 17,25 Euro) sometime in October 2012 and should be valid from October 2012 to December 2012. If you don't want to continue this number you have to cancel it before the 3 months peried ends. Now, this number didn't work and I wrote email to skype to complain, but there is only that noreply email address, which you should not write to and apparently it didn't reach skype.. The payment was deducted form my Paypal account. So, apparently my complaint didn't reach skype. I just find out about this forum/community now.
Then, skype, since it perhaps doesn't know my compliant, deducted again from my paypal account the next 17,25 Euro for the next 3 months. As a protest that I don't want to continue this number or order, I stopped the amount deducted by paypal. But skype has got it already from paypal.
Now skype is writing me that the payment is fraudulent, and paypal has now gone to a lawyer to get the originally 17,25 payment that skype has deducted from them which which I had stopped and the amount now that paypal want me to pay has gone now to an astronomic high of 87,38 Euro (including lawyer cost).
I want skype to cancel this number I subscribed because it doesn't work, and they were not easy and available to be reached for customers. And I want to claim the 34,50 Euro (17,25 Euro x 2) be refunded, and I want skype to pay paypal the amount that paypal is claiming from me, because if it doesn't for skype, the amount that paypal is wanting from me would not have accumulated.
Is there a case like this in this forum? Are there skype employees here who are reading this? I don't know where to send my complaint. It is unfair for individual customers because skype is a vast apparatus and you don't know how to connect with them to protect one's rights immediately.
Please some good souls out there help me and message me.

Northern Colorado, USA - Skype number has been dis...

As with the others here, our incoming Skype number rejects all calls with "You have reached a number that has been disconnected." or something equivalent, depending on the calling carrier. There's no way to do any workaround like forwarding or voicemail, as the call is rejected at the very incoming level. We've had this number for over 4 years, and now it's useless. There is plenty of credit sitting there in Skype Manager, so there's no reason from our end for it to be disabled.
I already have an escalation with Skype support that has been in for 1.5 days so far with no effect on the problem.

Hello Elaine,
Thank you for your assistance. Since we became aware of the outage at approximately 9AM, Dec. 24 US Mountain Time, I have been making use of Skype support's "live chat" to try to get information or any sort of feedback about what to expect. The first live chat session was at 9:17 MST on Tuesday, but given that Skype has generally been able to resolve outages like this fairly quickly in the past, there was no escalation at that point and I was not very worried. When the problem was still happening Tuesday evening, I used support chat again close to 8PM MST. The technical escalation was put in close to 9PM Tuesday night. At 5AM MST, an Email came in regarding the "SRX" escalation, but the email was completely in Chinese, and any attempts to use Babelfish or Google translation were unsuccessful in retrieving anything intelligible from that email.
Last night, after another full day of outage, I once again went on Skype live chat support and interacted with a support person who was very empathetic, but really had nothing to offer other than "All we can do is wait."
At this point, it's been yet another full day since then with no change in the problem and zero usable communication from the "technical escalation" aspect of the situation.
I have probably "overcommunicated" here, but I thought it was worthwhile to make clear that I have been communicating repeatedly (3 times so far) with "first level" Skype support, but I don't know that there would be reason to expect it would do any good to chat with them again tonight.
The "just waiting in the dark" goes on.
Thanks again!
Elaine wrote:
Hi, [Removed for privacy], and welcome to the Community,
Please do contact Skype Customer Service again, and refer to any previous support ticket number you may have received previously.
Regards,
Elaine
[Note: Flagged for follow-up by those to whom I report.]

My Skype number has been Deactivated

Hello, About a month ago, i bought skype credit, and made a year subcription. Online for the number to be deactivated after a month. I have also paid for 3 months extra, but it is still showing pending. Is there someone i could speak to about this please? reference number 813304901529.

For some reason the Skype Number wasn't included in the payment, while other payments are done automatically. When I bought more credits, the function "Reactivate number" worked and I could fulfill another payment (again). The number has been activated now, but it won't be hard to imagine that I'm not happy with the services and the working of skype / website!

Can I see which of my skype number has been dialle...

Hi, I have 4 skype numbers but would like to see when i receive a call which number was dialled. Is this possible.
I would also like to have different answer messages set up for each number, again is this possible.
Many thanks

Hi, Sjsu, and welcome to the Community,
sjsu wrote:
Hi, I have 4 skype numbers but would like to see when i receive a call which number was dialled. Is this possible.
Unfortunately, no.
sjsu wrote:
I would also like to have different answer messages set up for each number, again is this possible.
Unfortunately, no.
What people do who need such a scenario is set up a Skype account for each Skype Number, thereby creating the differentiation between each Skype Number.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My Skype Number has a problem

Hello
I recently purchased a Skype number because I liked the idea that when I travel people don't have to dial a different number for me, as my number is forwarded via Skype. Or something like that...anyway, I asked a friend to call me and it did not work. I tried to call myself from my computer and it also did not work.
What is the problem here? Can anyone suggest a solution.
I am in the UK visiting from Colorado and therefore I purchased a Skype Denver number that everyone will get to call me. I need it for business and therefore cannot afford to miss any important calls. Please help as soon as you can.

ave you tried this.
First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
If you found a post useful, please give Kudos. If it helped to fix your issue, mark it as a solution to help others.
Thank You!

Skype credit has disappeared

Can't seem to get a hold of any Skype customer service rep (do they event exist?) so figured I'd try on here. Recently purchased a fair amount of credit for my Skype account, but then my account was disabled (security risk, or something to that effect). Once I went through the reactivation process and got my account back up and running - my credit had disappeared.
A) How do I get a refund? or B) How do I get that credit back?
Thanks for your help.

Hello
The only thing you can do is to contact the customer support - they do exist - here in the community there is not too much to help.
This link with the different ways to contact them might help you: https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
Have a nice day

My Serial Number has disappeared

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Hi Peter,
The iMac's serial number is no longer present in System Profiler after a logic-board replacement. You can find it in the centre of the optical drive door.
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Online Skype number is in use by a local hospital

The Skype number I selected is apparently still in use by a local hospital. Whenever I make outgoing calls to my friends land lines or mobile phones, their caller ID shows the local hospital name and my Skype number. Also, when people call my Skype number, they get the local hospital, not me.
I called my Skype number from my land line and spoke to the hospital and they say that my Skype number has been in use at the hospital for over 20 years.
How can I get my number changed or correct this problem?
Any help would be greatly appreciated.

Hello martm81
Apologies for this mix-up. Please contact Customer Support and let them know your assigned Skype Number is an existing number, so they can cancel your subscription and remove it from the database.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
You can then also subscribe for a new Skype number

Skype number inactivated and can't be reactivated

For some reason my Skype Number has been deactivated. My account has been credited 10 days ago and I received a confirmation; so the payment has been received. If I try to reactivate the number I receive the message:
"We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes. Thank you.". I have this number for 4 years, so you can imagine the serious issues when this number can't be reactivated. To be clear, I'll rephrase:
You deactivated my Skype number without reason
"Reactivate number" function is not working
You received payment for a service that's not working
Number is also used for business, being disconnected is a serious issue
Since you have no direct customer support; I would like to receive support and immediate action a.s.a.p. as any day counts for the obvious reasons

For some reason the Skype Number wasn't included in the payment, while other payments are done automatically. When I bought more credits, the function "Reactivate number" worked and I could fulfill another payment (again). The number has been activated now, but it won't be hard to imagine that I'm not happy with the services and the working of skype / website!

Old skype number

Hi there my old skype number has ran out. Would it be possible to get it back or would it have been given to someone else now?
Many thanks!

barryandcarolin wrote:
Help I cannot find my number which ran out in March and I desparately need it. I cannot buy it either I would like to renew how do I do it please
Caroline
You would have to go through the process to purchase the number, then search for it after you select the country and area code it was in. If you do not find that number, it has been resold to another Skype user or is unavailable to anyone for use as an Online Number.
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Expired skype number

I have been automatically billed for skype services ... and i still have a positive skype credit balance ... but i have been notified that my skype number has expired ... what is up with that? WHY did that happen? Does that mean that i cant make calls? Or that i can't be contacted via my skype number? How do i remove automatic billing for skype?

Hi, 65GTO, and welcome to the Community,
Please contact Skype customer service for assistance and to sort this. We here in the Community do not have the tools to reactivate subscriptions or perform other account-related tasks, as is noted in our Community Guidelines.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of lingering problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Unable to reinstate Skype number

We have just realised that our Skype number has expired (no notification received - we only realised after trying to call it several times ourselves). However, we now cannot access the Billings and Payments screen (get an "oops we're having technical difficulties screen). If we click on the "reinstate number" link we get a "page not found" message.
Basically we cannot do anything at all to try and reinstate our number. We've been trying for a few days now, and really need our number back as it's advertised on our website.
Anyone else having the same issues?
Thanks

Checking for you both.
2BLKN - What response did you receive from the CS unit?
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My skype number has disappeared!

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