My skype number not working

Hi my skype number [***] isnt working ....
pls chk and do the needfull asap
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Hi,
Additional information added: can the Skype number (formerly known as Online Number) be reached from a land or fixed line? If yes, can the number be reached from a mobile phone? If not, then the issue is different - the wireless carrier may not be recognizing the number.
If all else fails, please contact Skype Customer Service for assistance - they need to diagnose and resolve whatever the problem may be. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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Hk skype number not work

Hi
My skype number [Removed for privacy] not forwarding to my skype [Removed for privacy]
Pplease check or refund
Tthanks

Hi, Alanhkg, and welcome to the Community,
Please first check your preferences settings to ensure that "recieve calls on my Skype Number" is set to "anyone" and test if your Skype Number then works. If not, please contact Skype customer service for assistance.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My skype number not working with new subscription

My 1st subscription was cancelled due to an expired credit card. Unable to update credit card info, I was forced to open a 2nd subscription. I need to connect my skype phone number to the 2nd subscription.

Hi,
Additional information added: can the Skype number (formerly known as Online Number) be reached from a land or fixed line? If yes, can the number be reached from a mobile phone? If not, then the issue is different - the wireless carrier may not be recognizing the number.
If all else fails, please contact Skype Customer Service for assistance - they need to diagnose and resolve whatever the problem may be. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you wish to contact Customer Service, skip past Step 2 of the instruction and proceed to Step 3, Continue Support Request.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

USA skype number not working

Have a toll free number purchased elsewhere and then purchased a skype USA number to have the calls forwarded to that.
Skype number doesn't work. Spent 3 hours with skype instant chat support 10 days ago and problem could not be resolved so it was "esacalated to a higher leverl" with NO time frame given for a resolution.
A week later no resolution and no contact from skype so again spent another 2 hours on skype instant chat support and asked for a refund. Was passed to another support person to get the refund but this person only wanted to go through the whole thing again until after an hour later I finally had to demand several times for a refund.
Was then told I could not have a refund but instead I could have a voucher to obtain another skype USA number for free. Went through all the steps to obtain this number with the voucher but it didn't work. Received an email to say here is your skype number (no number shown) and enjoy with family and friends. Got back to skype support who was waiting and told her what happened.
Spent another hour on instant chat support and had to send screen shots to show that I was now being asked for another payment even though the voucher had been verified and accepted.
Problem still could not be resolved and again I was told that my issue would be escalated to a higher level but NO time frame could be given.
SKYPE!!! You have got to be joking with me right? Wrong! Still no resolution and my customers have no way to contact me because the phone number doesn't work. Losing money every day in lost sales to my business.
Is there any skype support person out there who cares and can do something about this shoddy non-service?
Not happy

megasuccess wrote:
I have had many people try to call the number from many different phones in the USA. It has never worked and they get the message that the number is disconnected or not in service.
Even when Skype technical support called my number it did not ring on my skype.
I did hear your call however this is the first time I ever heard the call ringing on my skype.
What number did you call? Can you please reply and let me know?
Thank you
Hi,
I an having the same issue. I have had my number for years and ported it out to a prepaid plan. After I forgot to reload the prepaid phone, it quickly canceled my plan and number. When I searched Skype for a similar number, I was surprised to see my number back in the Skype Number Pool. So I repurchased it and I didn't notice the problem until when I tried to port it back to Tmobile and after days of waiting and troubleshooting by Tmobile, they told me they couldn't get the number transferred because it's not my number and they said that the landline company who holds or owns or carries the number can't be reached. This has been going on for almost a year now.
After further research, I read that those phone number carriers who sell phone numbers in wholesale are called CLEC. There are only a handful of those companies. I am don't know what to do and Skype can't help me either. I really need to get this resolved.
If you were able to get your number working, please let me know. The message that callers of my number get is this "you have reached THE non working number, announcement 1 4 switch 2 0 - 4".

Skype number not working / long forwarding times

Dear Team,
my skype number is not working although I allowed everyone to call in my privacy settings. This has been happening quite often and now it is already down all day.
I put it on forwarding to my mobile number for now, but although i set the time to forwarding to one 2nd, it takes 20 seconds or so until my phone rings. Is this normal?
Can you please help me fix this. And please don't send me the customer service link with which i should click my way through. I tried many times to "click find" my answer. I hope a discussion with a human being helps.
Best,
Joerg

Hi, Maxchina, and welcome to the Community,
My hands are tied - you asked not to be provided with instruction how to contact Skype Customer Service - which you would have to click your way through - and which I would normally recommend you do just to double-check nothing is awry with your Skype Number.
Our Community Guidelines do explain that this Community is not a branch of Skype Customer Service; no customer service agents monitor the posts here. We here in the Community are not authorized to access Skype accountholder files or records.
As far as the delay in forwarding, have you tried to set your "number of rings" setting in your client software settings to "0" (zero)? Sometimes that does the trick.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

New US Skype number not working on iOS devices

Hi, I just spent an hour or so with a very helpful support engineer on Live Chat trying to fix this but after trying many things (including updating iOS to latest version iOS 8.1.2 and deleting and reinstalling the Skype app etc etc) we did not reach a successful conclusion. I thought I would post on here as well, for the record, and also in case anyone has got ths working.
Basically, calling the US Skype number works fine if signed in on my Mac computer, so the number itself works. However, if I sign out of all devices and sign in on any of my iOS devices (only one at a time by the way), all that happens is the number rings once and then turns into a busy signal. Nothing happens on the iPhone or iPad at all. Not even a missed call notification.
Calls are set to allow anyone and all other settings were checked with the support engineer.
Very frustrating and I am hoping for a fix soon.

Hello and welcome to the Skype Community.
Checking this issue for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Plz i need your help - Skype Number not working.

i need your help 2 days a go i brought polanda number it was working good now its not working i dont no why plz could you help me this is my phone number
[removed for privacy and security] which i brought

Hi, Gaza898, and welcome to the Community,
We here in the Community do not have the tools to diagnose and rectify problems with Skype Numbers, however Skype Customer Service does. Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service Skype is aware of lingering website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems.
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype number not working locally

My Skype number which is a Mexico City Prefix "55" is not working correctly. When I and customers try dialling from a land line we get connected with a poor old woman who seems to be getting all my calls to her home phone. I dont have call forwarding setup and it was working ok, I tested it.I have had flyers designed and printed with the number and had them delivered to thousands of homes and businesses. I am losing business and need this sorting ASAP!!!!!

Hi, PigMX, and welcome to the Community, We here in the Community do not have the tools necessary in order to test Skype Numbers. Please contact Skype Customer Service to explain the situation and request that your number be tested. Kind regards,Elaine

Skype number not working

Evening to all. Purchased skype number yesterday, have gone through what I think is all of the replies, and tried them all, my skype number is still always busy..........please help. Thankyou

Hi, Barlersiam, and welcome to the Community!
By way of reminder, perform your test calls from a mobile or fixed line phone; if you call your Skype Number from Skype, Skype gets confused and thinks you are calling yourself, and the call will always ring busy.
If you have tried the former, you will need to please contact Skype customer service for further assistance.
Here is a different link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

New Skype Number Not Work

I just bought a local US number to use it in China. When my friends try to call my skype number from their US phones, it showed "user busy" and got disconnected immediately. The call was never connected at all. I wonder if there is anything wrong. How can I fix this problem? Thanks.

Hi,
Please try to refresh your privacy settings as explained here: https://support.skype.com/en/faq/FA10615/
Thank you!
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Re: skype number not working

I also have paid for a Skype-In #, my account shows it as having been purchased for 3 months but when I call the number from another land-line phone it's a dead line. It's the same line and number I've had for years. Very frustrating.

Hello,
Always start your own topic. Your issue is unrelated to the one being addressed on the thread you originally joined.
Please contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

My online Number. not working. it is busy sound wh...

my online Number. not working. it is busy sound when I call my online Number, please help.
Solved!
Go to Solution.

bbdc07 wrote:
my online Number. not working. it is busy sound when I call my online Number, please help.
Hello,
First check that your privacy settings are set to ''Allow calls from anyone''.
Then change them to "Allow SkypeIn calls from Only people from my Contacts List".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
Change settings back to "Allow calls from Anyone".
Save and wait for 5 minutes.
Log out from your Skype account and log back in.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Re: Skype number not activated

I have an address in the states as well Canada. I bought a Skype number to use when I'm up in Canada to conduct business so clients will know how's calling. I tried calling a cell phone up there it did not work. I went I to my profile and saw it was not activated. So what d I do now. I paid 35.00 it's no good so how do I cancel

Hi, Wong15, and welcome to the Community,
I arranged to collect your two posts and to create your own new thread for them; please, do not add new enquiries to conversations which are already marked as "solved" by the original posters.
Please remember that a Skype Number only works for people to call a real telephone number, so they can reach you on Skype. In other words, a Skype Number is for incoming calls only. You would need a subscription or to Buy Skype credit to cover the costs of calls placed outside of Skype.
We here in the Community do not have access to Skype accountholder file or records; to clarify what you purchased and what perhaps you need, please contact Skype customer service for further assistance.
Kind regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Skype is not working properly on my ipad air it is getting disconnected in every 45 sec

Skype is not working properly on my ipad air it is getting disconnected in every 45 sec
Iup graded the OS from 7 to 7.1 still the problem remain same Please help me to trouble shoot

Trouble shoot your wifi connection. If wifi is slow to buffer videos it will also have a problem with video chats.

Skype is not working for almost a week in parts of...

Our skype is not working for almost a week nnow in some parts of Ghana

My friend and I have also been experiencing the same connectivity issues here in Ghana for about a week now. I am from the US and have had an account for several years. I have been using my account here in Ghana for over 6 months and had no issues up until last Thursday when Skype wouldn't connect. I am working on Mac OS 10.8.2 and I've tried everything from uninstalling/reinstalling Skype to creating a new account altogether, none of which are working. My friend who works on a PC has also experienced the same problem in the past week.
I entreat the Skype technical folks to find a quick fix as it is very frustrating to not be able to communicate with our friends and family. If anything, a courtesy email would have been appreciated if you were planning to cut off our service so that we wouldn't waste time trying to figure out the problem.

My skype number not working

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