My Skype subscription for India calling is not wor...

Hi, I recently purchased Skype India calling for 2500min/month subscription. My problems are listed below;
1. The subscription is unfortunately not working at all. I tried on couple of mobile numbers, its sometimes connecting but no voice. Only one time I was able to connect to land line number and the voice was OK, but still not so good clarity.
2. I am not able to use this subscription feature in my Android mobile (Galaxy S4), to call mobile numbers or land line number are not possible at all my Skype mobile.
Please help me find a solution for it. My normal Skype video and voice calls are working fine in my Laptop and also in my Android mobile but the subscription is not working. If there is no solution or official communication I have to cancel subscription, why should I unnecessarily pay to Skype.
Any suggestion or help is appreciated greatly.
regards
Unsatisfied Skype customer.
Solved!
Go to Solution.

NormanM wrote:
Hello,
The fault is almost certainly with the local Indian carrier used to terminate the call and not Skype. (All Skype calls travel via the internet and only convert to PSTN/Cellular networks at a point close to the recipient's phone). The fact that your Skype-to-Skype calls are trouble-free demonstrates the point. You can also check by placing a free call to the Skype Call Testing Service (echo123).
First of all thanks for your reply and also you mentioned something PSTN/Cellular network etc etc how the Skype is working. But look here my problem is why this is happening, the subscription name itself India calling then Skype should be able to tieup or catch up with the local Indian carrier, isn't it? How do I know that the local carrier is supporting or not? I need a solution not the reason, yeah it is good to know the reason but what I will do with the reason here; it is beyond my doing. If this is the genuince reason for the failure then Skype is making false statement and fooling around the customers saying you can call Indian Mobile and land lines by this subscription, which is clearly not happening.
Please let me know if there is anything can be done on this issue, yours time and effort is appreciately greatly.
regards
Unsatisfied Skype Customer

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