My sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?

my sleep/wake button doesnt work anymore. is it still under warranty if its not a year old?

http://www.apple.com/legal/warranty/iphone/
Check on your specific phone
https://selfsolve.apple.com/GetWarranty.do

Similar Messages

  • I have an iphone 5 that i trade with a family member they have coverage on it. now the iphones sleep wake button doesnt work sometimes can apple replace my iphone even if i dont have the box or recipit to the product or can they just repair it?

    i have an iphone 5 that i traded with from a family member. its has coverage but now the sleep/wake button doesnt work sometimes. can apple replace my iphone and give me a new one or is it just something they can repair? i dont have the box or recipit to apple care or the iphone

    Apple can fix it without your receipt or box. They pull the serial number from the device and determine warranty status from that.  Hopefully ApplCare was registered to the product before you lost the receipt though.  If not, you can go back to the point of purchase and obtain your AppleCare receipt and Apple can help attach it to the iPhone.

  • IPhone 5 sleep/wakes button doesnt work, can I replace it?

    Hi everyone.
    I have an iPhone 5 16gb purchased in US in March 2013, now I see that sleep/wake button doesnt work. Searched on web and found out that is an hardware issue, and booked a meeting to Apple store. I think they will replace it, but the problem which may me doubt is that the iphone is bought in US from my friend, and now I live in Netherlands.
    On Monday i will go in Apple store but not sure what will happen, ideas?

    iPhone 5 Sleep/Wake Button Replacement Program
    https://www.apple.com/support/iphone5-sleepwakebutton/
    Not sure if your phone is eligible for this program, give it a try to find out!!  Mine is eligible.
    Good luck !!

  • Iphone 5 doesnt boot up on charging, the sleep wake button doesnt work either

    I have an iphone 5 which usually boots up when charged from zero power, but now it just is not booting up.
    I can just see a white screen with black apple logo on my phone.
    Also the phone's sleep/wake button does not work.
    the apple geniuses cannot quite figure out the problem, so it is like I have a very expensive piece of stone.

    If plugging iPhone onto the wall charger do not turn it ON, make an appointment with the Apple genius bar for an evaluation.

  • Is there warranty for when the sleep button doesnt work anymore?

    Am i able to get a new phone if my sleep button doesnt work anymore?

    If you still have the warranty, Apple will repair your phone.

  • HT1430 should I reset my phone if my sleep/wake button isnt working?

    Should I reset my Iphone 5 if my sleep/wake button isnt working?

    You can try, but if the button truly isn't working, then you won't be able to re-set it... You may be able to restore it, which would be the next step in the troubleshooting chain. If it is a hardware problem, that will have no effect.

  • My iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    Unless somebody else has a micracle workaround I don't know.  Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.

  • My middle click button doesnt work anymore can it be repaired?

    my middle click button doesnt click anymore on ipod classic 80 g. Can it be repaired?

    Good article here.
    Troubleshooting: iPhone Home Button issues?
    Try restoring ...
    iTunes: Backing up, updating, and restoring your iPhone software

  • My wifi don't work and mi iphon still under warranty

    my wifi don't work and mi iphon still under warranty

    Then take it to the genius bar at your local AppleStore and have it looked at. That's what the warranty is for...

  • My headphones have stopped working and I'm still under warranty but I've lost my reciept. But I still have the box to them. What can I do to get a replacement? Also I've only have had them since December

    One of my headphone stopped working then the other one. From the question I was wondering if this matter could be resolved?

    I've had Dell, HP, Gateway, IBM, Compaq, Lenova, and other computer manufacturer's send replacement drives to users as warranty replacements.  They normally take your credit card number so they can charge you if you don't return the defective part by a certain date.  I can't understand why Toshiba is so **bleep** about this.  I don't blame you for not wanting to send in your laptop to have the hard drive replaced under warranty.  Just get a Western Digital Scorpio Blue from Newegg, ZipZoomFly, or some other reputable online reseller and replace it yourself. 
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • If my lock button doesnt work anymore is there a way to get that fixed? And if so is it free or how much does it cost?

    My lock button goes down and clicks but doesnt do anything. So if there is a way to fix it please help! This accessibility button is irritating     PLEASE HELP!

    If you have apple care on it you can take back to the apple store and they will fix it, or you can go online and buy a new sensor for it and install it yourself, they cost between $5-$10

  • The sound on my macbook air doesnt work anymore and im unsure why, someone said its a problem with the macbook air. anyone know how to fix it or how much it will cost for apple to fix it??

    from what i have heard this is a common problem. at first my sound occassionally didnt work but now the sound icon in my tool bar at top of screen has gone and there are no settings to get it back. my sound has completely stopped working
    please help
    i need to know what the problem is and if it is able to be fixed, and also how much the repair would cost or if apple would do it even if laptop is out of warranty ??
    thanks

    monique13 wrote:
    from what i have heard this is a common problem. at first my sound occassionally didnt work but now the sound icon in my tool bar at top of screen has gone and there are no settings to get it back. my sound has completely stopped working
    please help
    i need to know what the problem is and if it is able to be fixed, and also how much the repair would cost or if apple would do it even if laptop is out of warranty ??
    thanks
    What generation MacBook Air? You might start here:
    https://discussions.apple.com/thread/1736638?start=0&tstart=0
    Apple will fix it. No pricing without making an appointment with the Genius Bar at the Apple Store. Usually an Authorized Apple Repair Store can do it with a faster turn around time and less expensive pricing.

  • Home and sleep/wake button doesn't work

    my ipod touch 5th gen's home button doesn't work and I've tried the accesive but it still wont lead to the home screen... even the off/sleep/wake button doesnt work... I've just had this gadget last May 2 of this year... What will I do?

    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also are you saying the the Accessibility feature Assistive Touch does not work?

  • My iPod touch's sleep wake button isn't working.  How do i fix it?

    One day, my iPod touch's sleep wake button stopped working. Now i cannot lock it or turn it off or on. I already tried every step in the troubleshooting and the problem was not resolved. I did take it with me to work out that day. Could it have water damage from my sweat? The main problem is, I am flying on a plane and cannot take it with me unless it is turned off. What should I do?

    Take a flashlight and look in the earphone jack. If you can see a full or half pink or red circle, then the submersion indicator has been triggered. You're not covered by your warranty if this is the case.
    I'd recommend sending it to Apple.
    In the meantime, run your iPod flat so it is off on the plane. Take your charger with you, and when you're off the plane, charge it again. In the meantime, set it to 1 minute autolock, and use the home button to unlock it instead.

  • Sleep/wake button

    Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!

    just had mine replaced because of the sleep / wake button not working properly, made the appointment at the apple store, went in and they replaced the phone , no questions asked, very good service, they will take care of you

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