My sleep/wake button has stopped working, where do I get it fixed

My sleep/wake button has stoped working. Where do I get it fixed and how do I know if it's under warrenty ?

Answers to both [How to get repaired and warranty] Either Contact AppleCare Support - Numbers are on the Apple Site
OR
Set up an appointment with an Apple Retail Store
Best of Luck

Similar Messages

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • HT4354 My sleep/wake button suddenly stopped working. Is this a common occurance in ipod nano's 6th generation?

    Recently I was listening to my music, and when I went to change to a different song, I wasn't able to wake my ipod with the sleep/wake button. It's like it's not even there anymore. And when I shake my ipod I hear this rattling sound, which i'm pretty sure means that it's broken. But why is this happening, it's happened to a couple of my friends ipods, and I haven't even had mine a year. Is there anyway that I can fix this?

    I had exactly the same problem. I took it to the Apple Store and they peered up inside and said I had "obviously used some corrosive liquid" on it, so the problem was not covered by the warranty. I have no idea what "corrosive liquid" it could have been--I am very careful with my iPod, keeping it in a case, etc. The only thing I could think of was sweat from the gym, but they said that wouldn't do it. So they basically gave me a replacement one but charged me $150! I have been extra careful with the replacement one, but after 2 weeks, it is having exactly the same problem.
    I just did a hard reset (held down the Sleep/Wake button and Home button simultaneously until the Apple Logo appears. Now it kinda works sometimes. Sometimes I have to push the button multiple times before it goes to sleep.
    This is extremely frustrating as I am very careful in handling it. Makes me think there is some other problem with it, or these things are just so fragile they can't take the wear and tear of normal use.

  • My lock button has stopped working what can i do to fix it

    how can i get this fix? or can i just go to the store and they will replace it

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • TS3474 my sleep/wake button has stooped working, what shall i do in that case???? please reply me.

    please guide me.. how can i get I get my ipod back in working condition.

    Have you worked through each of the 5 R's yet to rule out the possibility of corrupted software or data on the iPod.
    http://www.apple.com/support/ipodnano/assistant/itunes/
    It wouldn't hurt to also let the iPod's battery full drain as a test.
    Otherwise, you'll need to take/send the iPod in for service/replacement either through Apple or a third party service.
    B-rock

  • My iPhone 4 sleep/power button has stopped working?

    I was told by a friend that if I go into the apple store, because my iPhone is out of warranty, they'll offer me a brand new handset for £100. Is this true?

    You get an out of warranty replacement...could be new or refurbished...comes in a white box.  Cost is £126.44, I believe.
    Refurbished is indistinguishable from new.

  • The touch on my ipod screen has stopped working how do i get it fixed?

    any help

    What do you mean by not working?
    Does not respond to touch but iPod was not damaged?
    Is screen cracked and not working?

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • IPhone 4S, sleep/wake button isn't working.

    My IPhone 4S sleep/wake button suddenly stopped working.  I cannot even reset it.  Is there a fix I can do or do I need to take it to the Apple store?

    you can try to restore it if you can still click the button but it just isnt responding or if the button is stuck you can take it to apple retail store

  • How can i fix an ipod whose sleep/wake button is not working?

    Ever since I bought my 2nd generation ipod, the sleep/wake button has never worked. What could be the problem and how can I fix it?

    I looked at the previous discussions and most of them are talking about taking it to the apple service center but that's too expensive for me. i was wondering if there was any other option apart from that.

  • SLEEP BUTTON HAS STOPPED WORKING

    So I woke up this morning, and the sleep button on my iphone stopped working. Won't turn on or off via the sleep button. Can't reset the phone cause the button has stopped working. Is this fixable. Of course my apple care expired 2 weeks ago. Any ideas??

    hurry, and return it under warrenty

  • My iPad 2 home button has stopped working I have tried the swivel from landscape to portrait whilst holding the button, I have tried holding the off button then the home button and I was told I could create my own home button in the settings but I can't!

    My iPad 2 home button has stopped working all together, I have tried the swivel from landscape to portrait whilst holding the home button, I've tried pressing the off switch then pressing the home button, the other thing I was advised to do was create a home button in the settings under the accessibility option but I don't have the option I was advised to use under there! Help! It's really frustrating having to turn the device off everytim I want to switch apps and I really can't afford to send it away to be mended! Many thanks in advance

    The accessibilty setting that was mentioned is:
    * Enable AssistiveTouch
    Enable AssistiveTouch which floats a virtual button on-screen which can mimic all hardware buttons on the device:
    Settings>General>Accessibility>AssistiveTouch: turn ON
    *Note* If you power off the device using the AssistiveTouch panel (tap the on-screen AssistiveTouch button, Device>Lock Screen (tap and hold to power off)), you will NOT be able to power on the device *if your Sleep/Wake (power) button is not functioning*. You will need to connect the powered off device either to a PC's USB port or an external charger to power the device back on.

  • Hello, my iPad's power button has stopped working. Does anyone have a solution as to how I can make it work again

    Please help. My iPads power button has stopped working. I cannot take it to sleep mode or switch it off

    Try a reset even though the Sleep/Wake button is not woring.
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

    My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help

    my ipod touch 4th gen home button has stopped working i have taken of the screen and tried pushing the button underneath and still not working please help

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

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