My sleep/wake button just all of the sudden started being sticky. It is still responsive but is difficult to press down. What should I do?

My sleep/wake button just all of the sudden started being sticky. It is still responsive but is difficult to press down. What should I do?

There isn't much you can do to try and clean/service that button so best thing to do is take it to an Apple genius bar and have them check it out and see about repair or cleanng whatever they recommend.

Similar Messages

  • Iphone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....tried usb to computer and directo to wall socket. help?

    phone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....either via usb to computer and direct to wall socket. Any suggestions...other than heading off to the genius bar tomorrow?

    Well, the sleep/wake button is also the power button. If you cannot use it to turn on, then you cannot use it to perform a reset by holding it and the home button together until you see the Apple logo.Those are the only two ways to turn the device on. You can try letting the battery go completely dead and then trying to plug it in. After it has charged for 20-30 minutes, the device may come back on. But, without the sleep/wake button, there is no other way to turn the device on or off.

  • I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?

    I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?

    You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.

  • My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?

    My iPhone 4s blacked out on me. I cannot do a hard reset because my Sleep/Wake Button is stuck in the down position. What can I do?
    This happened one time before but a day later it was magically on again!

    Sounds like it's time to bring your phone to Apple for evaluation

  • My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

    My iMac all of the sudden started going in and out of the dashboard, then started changing all files on the desktop to 2's. It also did this when having another window open. Do I have a virus?

    There are no viruses that can affect Apple OS X.
    What files do you keep on the Desktop? How many?
    Performance tip: Keep the Desktop clutter-free (empty, if possible)
    Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
    Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
    Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
    And it is why Apple invented 'Stacks' for Leopard.
    Here is Apple's take on the subject:
    http://www.apple.com/pro/tips/immaculate_desktop.html

  • My ipod fell in the toilet and i dried out all the water it has no water in it now. but it has a white screen what should i do? :)

    my ipod fell in the toilet and i dried out all the water it has no water in it now, but it has a white screen that will not go away what should i do ?

    Did you dry it is rice for a week and change the rice daily?
    How to fix a wet iPod or iPhone | eHow.com
    If yes then try the white-screen topic here:
    iPod touch: Hardware troubleshooting
    If still not work your iPod requires service.

  • I shut down my IPad 2 every night. So that sleep/ wake button has not corrected the touch screen problem. Any other suggestions? Thanks

    I shut Down my IPad 2 every night, so that has not fixed the problem with the touch screen feature. Is their anything else that I can try? Thanks

    You have already posted this morning and I assume that you are responding to someone elses's suggestion but from where .... I have no clue.
    Go back to here and follow along. GrumpyGator made a couple of suggestions for you to try.
    https://discussions.apple.com/message/20137619#20137619

  • HT4061 iphone4 just all of a sudden started vibrating, lasting 1 minute, stopped then unable to turn on. what can in do?

    my iphone4 just started vibrating lasting approximately for a minute. During this time, no button is working to turn it on. After the vibrating stopped, tried pressing the home button or on button with no effect. Battery is fully charged as it has just been charged beforehand. Tried taking of sim card and putting it back in, no effect too. What can i do, please help if this has happened to you.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • All of the sudden my entire text message history was deleted, but if I search for a text it shows up in the results but will not open.  How can I restore the old text messages?

    I went to text message on my phone and when I looked down my entire text message history was gone.  When I sent a text message it showed up as the only box an there was not an Load Older Messages option.  But when I page over and search a word or name old messages show up in the results and when I press on them it opens the text message page but there is no text message.

    i think that was the problem. i simply downgraded to Firefox 5, not only because of the highlighted text fields, but because i was getting a lot of crash reports whenever i opened multiple tabs. downgrading to Firefox 5 resolved it.

  • Iphone 5 doesnt boot up on charging, the sleep wake button doesnt work either

    I have an iphone 5 which usually boots up when charged from zero power, but now it just is not booting up.
    I can just see a white screen with black apple logo on my phone.
    Also the phone's sleep/wake button does not work.
    the apple geniuses cannot quite figure out the problem, so it is like I have a very expensive piece of stone.

    If plugging iPhone onto the wall charger do not turn it ON, make an appointment with the Apple genius bar for an evaluation.

  • No Sleep/Wake button option under Settings

    I just had my ipod nano replaced, and there is no Sleep/Wake button option under Settings anywhere (In Music, etc.) I had no problems finding it and setting it up in my previous nano (need to useit for the next song option when I work out.) Did Apple go away with it?

    The sleep/wake button can be used for the following functions (according to the indtruction manual pdf file you referenced) - "
    Music settings let you customize how you listen to and play back music on iPod nano. To see these settings, tap the Settings icon on the Home screen and then tap Music. Here are the Music preferences you can set:
    "Sleep/Wake Button
    Choose whether double-clicking the Sleep/Wake button pauses or plays the current track, or plays the next track."
    I used it in my previous iPod to play next track (a great option for a runner, instead of having to use the touch screen.)
    However, the new iPod I was given after I started having issues with my previous one after a few weeks of use, has no way to assign any functions to the sleep/wake button, as there is no icon/option for the sleep/wake button under Settings/Music, at least not in my new iPod.
    Hence I am wondering if it is a glitch in my particular iPod, and I need to get it fixed through Apple, or, given all the issues people seem to be having with sleep/wake button getting stuck after a few months of use, they decided to just disable any fuctions for it, besides the basic sleep and wake.

  • Ipod Touch Sleep/Wake button not working

    Okay people I've had my 1st generation iPod touch since April of 2008...all of a sudden ( a few months ago) my sleep/wake button just stops working. Then recently it began to work again like for 4 days and then it just S T O P P E D ....A G A I N!!! pleassssse help me i really am frustrated
    Deuce

    Hi Deuce,
    Do you have a protective case or film on the iPod? If you do try removing it and testing again.
    You can restore the iPod to rule out software issues. This article: http://docs.info.apple.com/article.html?artnum=305744 will walk you through restoring the iPod.
    If the issue persists without the case and after restoring, the iPod may need hardware repair, you can get it repaired by making a reservation to have a Genius at a local Apple retail store take a look at it, calling AppleCare, or requesting repair online.
    http://www.apple.com/retail/geniusbar/
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
    https://selfsolve.apple.com/GetWarranty.do
    -Jason

  • 4s sleep/wake button not working after updates

    My 4s sleep/wake button just stopped working. I can't reset the phone by holding sleep/wake and home key.  Did the 6.1.2 update minutes ago which resets the phone and still not working!  Thoughts/suggestions? Anyone else having this problem????

    Ok, that is a relief. Thank you! 
    Out of curiousity, under what conditions would this still be true? What if they determine it was not a manufacturing defect (e.g., liquid damage, it fell, etc)?

  • I phone 5 sleep/wake button replacement program

    The sleep/wake button on my iPhone 5 has become unresponsive. I checked apple web site and my iphone is eligible.  I'd like to know if it can be replaced if I go to an apple store in the istanbul / türkiye but it doesnt change. they said we are new store. if you bought iphone 5 in usa we cant change because no complete agrement between us and america you should go to europe store or usa store.
    what sould ı do to change my iphone 5 in turkey 

    Hi Alper Kenber,
    I’m sorry to hear your iPhone is having an issue with the sleep/wake button. In order to get started on the repair you will need to use the form on this page -
    iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
    https://ssl.apple.com/support/iphone5-sleepwakebutton/
    You should note what it states near the bottom -
    Apple may restrict or limit repair to the original country of purchase.
    So it is possible that you may have to return the iPhone to the United States in order to get it repaired.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Iphone Sleep/Wake button loose

    Any ideas of how to actually fix the loose Sleep/Wake button?

    Welcome to the club
    Try to go to the place where you bought it. Unfortunately, you may have to live 3 weeks without your phone if they send it to be repaired...

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