My sleep/wake button will not work at all. What to do?

I have and Ipad 2 and I never had a problem with anything until today when early the wake/sleep button will not do any it won't work at all. Please help!!!
-Thanks

and also my phone is disabled on top of that with a red screen!

Similar Messages

  • 2nd gen ipod touch sleep/wake button will not work

    Like the title says, the sleep/wake button (top button) doesn't work on my 2nd gen ipod touch. In short, I can't put it into sleep mode (I have to wait the one minute), turn it off to save the battery, take screenshots, or even reset it (without iTunes, anyways).
    I don't have any guesses on why it's not working. It just stopped working one day. I don't see water damage (via the water damage detector in the earbud jack), and I don't think I dropped it in a way that would harm it (unless dropping it on carpet counts).
    I should also mention that randomly, one day after school, I was messing with it, and the button worked. I think the battery had died, and I managed to turn it on then. It worked for a few hours (I charged the battery), and then it went back to not working.
    The warranty's up (and I'm broke), so I can't repair it. I also want to point out that the problem started not long after the warranty expired. What, at this point, is my best option? Should I just save up for the newest model? Or would it be cheaper and more efficient to save up just enough for a repair? Any other options I should consider?
    Thanks in advance.

    As I said, you can move on to Restore. Backup everything then Restore as New. Restoring from backup would just copy whatever software issue you may have. But it sure looks more and more like a hardware problem. Take a close look at the button to see if perhaps some dirt particles are stuck there.
    You can also make an appointment with a Gnius at the nearest Apple store to have it diagnosed. Apple does not fix iPods, they just replace them with refurbished units, so it won't be cheap. Prices are here: http://www.apple.com/support/ipod/service/prices/
    You can Google for third part repair hops or do-it-yoursel kits.
    Good luck.

  • IPhone top sleep/wake button is not working & Apple Logo screen at startup

    I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
    Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
    My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

    Jason,
    I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
    I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

  • HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

    Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
    Looking forward to hear from you.
    Best regards,
    Apiradee

    You will have to return the iPhone to Australia .The iPhone warranty is not international .
    Warranty and service is only provided in Country of original sale
    You could try a reset followed if required by a restore initially with backup and then again if required as new
    If that makes no difference it will be a hardware issue and you will have to return it to Australia

  • Sleep/Wake Button Weird - Not Working?

    My brother kicked my iPod touch 2nd gen off of the couch and I didn't see how it landed, but the Sleep/Wake button is not working now and acting weird. It seems sticky and doesn't click easily, but when I press it, it doesn't lock the screen at all. Sometimes if I click it multiple times in quick succession it gives me the option to turn it off, or it will give me the same option to turn it off if I just press it once. Does that mean it is sticking inside the iPod? Because you normally have to hold it down to turn it off, but I'm only clicking it once.
    Snd once, after clicking the Sleep/Wake button many times without anything happening, I pressed the home button, but the screenshot had been activated somehow. I ended up taking about 30 screenshots of my calculator before a boy in my Geometry class fiddled with it a little and I finally got back to Home. What does that mean?
    Will Apple help me? What should I do? Can it be fixed? I just got it for Christmas, about 5 months ago, so my warranty is still going.

    It may be a mechanical problem, it may be software. Do a restore through iTunes and see if the problem persists.
    As for your warranty, if your touch shows any signs of "abuse" they won't repair it under warranty. You can try taking it to your local Apple store and see where you get. Just be carefull about what you tell the Genius.

  • HT201401 How can i reset my iphone if the Sleep/Wake button does not work?

    My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
    How can I reset my IPhone without the Sleep/Wake Button working?
    Thanks for the help.

    When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
    And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
    If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • How can i fix an ipod whose sleep/wake button is not working?

    Ever since I bought my 2nd generation ipod, the sleep/wake button has never worked. What could be the problem and how can I fix it?

    I looked at the previous discussions and most of them are talking about taking it to the apple service center but that's too expensive for me. i was wondering if there was any other option apart from that.

  • HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

    So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

    You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

  • IPhone 4S Sleep/Wake Button Won't Work

    So today I dropped my white iPhone 4S face down and I picked it up but it was in perfect working condition with no cracks or anything, but about 1 minute later I noticed that my sleep/wake button would not work. I can click it but it won't function, its not stuck or anything. I dont like assistive touch so someone please help me! What can I do to make it function again? I've had my phone for about 7 months now. Thanks!

    Please make a Genius Appointment and take it in for service.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • TS3274 the sleep and wake button can not work

    Now my sleep and wake button can not work. When I press it either long press or short press. no response at all.
    , then I long press the home button to restart the ipad. It appears the apple logo, but after a while, the screen just a flash, and then restart again, and the apple logo appears again. It never restart properly until I plug in the USB cable with it to connect it with PC.
    What is wrong with my iPad, pls help, much appreciated!
    -Will

    I can't understand you.
    1. What sleep/wake button are u talking about? You mean the power button? Sleep/wake is a function, not a button, which works for covers that supports it.
    2.You press home button to RESTART ipad?? what home button? the one at the bottom of the screen or at the top?

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • HT1430 My sleep/wake button doesn't work.

    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

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