My sleep wake button won't work on iPhone 4

When USB not connected phones displays symbol that tells me to connect. When connected it shows that phone is charging but it won't charge. Sleep wake button unresponsive.

Sounds like a hardware problem.
Make an appointment at an Apple Store if there is one nearby to confirm.

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IPhone 4S Sleep/Wake Button Won't Work

So today I dropped my white iPhone 4S face down and I picked it up but it was in perfect working condition with no cracks or anything, but about 1 minute later I noticed that my sleep/wake button would not work. I can click it but it won't function, its not stuck or anything. I dont like assistive touch so someone please help me! What can I do to make it function again? I've had my phone for about 7 months now. Thanks!

Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

My ipod sleep/wake buttons won't work..stuck?!

the sleep/wake button on my ipod is not working andits stuck. It's like its been pressed down there and is stuck inside and its pressed in so much its flat on the top of the ipod:(...tried pulling it out..not worked...cant take ring apple as warranty has expired..could i still take it to the genius bar..could they help me or do i have to have a valid warranty or can i still go in even if its expired? i pressed the button and then it just got stuck..any help or advice greatly appreciated

So the iPod only powers on when connected to an external power source such as a USB port on your PC or Mac or when connected to a wall charger? If so, that is a very good indication that your iPod's battery is shot and in need of replacement.
Apple can swap it out for a flat fee or you can send it to a third party repair service for a bit less.
B-rock

My iphone 4 sleep/wake button won't work. Any suggestions?

Today my sleep/wake button on my iphone 4 decided it did not want to work. No matter how hard I press it, it will not turn the screen on or off.

This is asked and answered multiple times daily.
If you've tried a restart, reset, restore from backup, restore as new as recommended in the User Guide and this fails to solve your problem, then you have a hardware failure and will need to bring your phone into Apple for replacement.

Sleep/wake button won't work? options ?

one of our iphone 4's has a sleep/wake button that doesn't do what it's supposed to; it appears to not be 'a switch'. Suggestions?

See Buttons & Switches Here...
http://support.apple.com/kb/TS2802
If no joy...
Take it to an Apple Store or AASP and have them check it for you...

Iphone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....tried usb to computer and directo to wall socket. help?

phone 4 just turned itself off, won't turn on again - sleep/wake button hasn't worked for a while - tried charging (even though it was 50% charged when it shut down) and that makes no difference....either via usb to computer and direct to wall socket. Any suggestions...other than heading off to the genius bar tomorrow?

Well, the sleep/wake button is also the power button. If you cannot use it to turn on, then you cannot use it to perform a reset by holding it and the home button together until you see the Apple logo.Those are the only two ways to turn the device on. You can try letting the battery go completely dead and then trying to plug it in. After it has charged for 20-30 minutes, the device may come back on. But, without the sleep/wake button, there is no other way to turn the device on or off.

Sleep/Wake Button Weird - Not Working?

My brother kicked my iPod touch 2nd gen off of the couch and I didn't see how it landed, but the Sleep/Wake button is not working now and acting weird. It seems sticky and doesn't click easily, but when I press it, it doesn't lock the screen at all. Sometimes if I click it multiple times in quick succession it gives me the option to turn it off, or it will give me the same option to turn it off if I just press it once. Does that mean it is sticking inside the iPod? Because you normally have to hold it down to turn it off, but I'm only clicking it once.
Snd once, after clicking the Sleep/Wake button many times without anything happening, I pressed the home button, but the screenshot had been activated somehow. I ended up taking about 30 screenshots of my calculator before a boy in my Geometry class fiddled with it a little and I finally got back to Home. What does that mean?
Will Apple help me? What should I do? Can it be fixed? I just got it for Christmas, about 5 months ago, so my warranty is still going.

It may be a mechanical problem, it may be software. Do a restore through iTunes and see if the problem persists.
As for your warranty, if your touch shows any signs of "abuse" they won't repair it under warranty. You can try taking it to your local Apple store and see where you get. Just be carefull about what you tell the Genius.

IPhone top sleep/wake button is not working & Apple Logo screen at startup

I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

Jason,
I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
Looking forward to hear from you.
Best regards,
Apiradee

You will have to return the iPhone to Australia .The iPhone warranty is not international .
Warranty and service is only provided in Country of original sale
You could try a reset followed if required by a restore initially with backup and then again if required as new
If that makes no difference it will be a hardware issue and you will have to return it to Australia

Sleep/Wake button doesn't work

I just got my iPod touch yesterday, and the Sleep/Wake button worked for a while... but then after syncing the touch to my computer a second time, the sleep/wake button doesn't work anymore. I can't put the iPod in sleep mode, and I can't turn it off either, and I can't do a hard reset (or whatever it's called when you hold both the buttons down). I've reset using iTunes and through the iPod itself, and it isn't solving the problem.
Any ideas?

Hi Bayyar:
Try reading this thread:
http://discussions.apple.com/thread.jspa?messageID=5475024&#5475024

My IPad Mini Wont Turn On even with the sleep/wake button trick wont work

My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
what do i do?

It sounds like it's time to get Apple to check it out for you ...
Apple Support
http://www.apple.com/support/
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/

HT1430 I would like to reset the iphone but the sleep wake button has stopped working

how to reset the phone without erasing my data when the sleep wake button has stopped working. the phone is frozen

"Why didn't iCare staff which is Apple's do something..."
They did. They told you what you should do to get the problem resolve. Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple. It's not an "Apple Store".

HT1430 I am unable to reset my phone as the sleep/wake button does not work????

My sleep/wake button has stopped working. I have checked the support site and it states to reset but I can't as the button does not operate. Do I need my phone repaired?

Yes. If something is broken, you generally have to get it fixed before it will work again.

IPhone 4S, sleep/wake button isn't working.

My IPhone 4S sleep/wake button suddenly stopped working. I cannot even reset it. Is there a fix I can do or do I need to take it to the Apple store?

you can try to restore it if you can still click the button but it just isnt responding or if the button is stuck you can take it to apple retail store

HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

My sleep wake button won't work on iPhone 4

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