My smartmail account VIA Firefox is now corrupt.
when I send or reply my static signature is in text instead of html. this is an issue because there is no space as normal. please advise or work with smartmail to correct. firefox is much quicker than explorer and I've always preferred firefox. thank you
I am using Windows XP and firefox 3.6 & 4 Beta 8. I have no problems with hotmail, & have been using two hotmail accounts on this computer within the last few minutes.
* What exactly is the error message you get ?
* Presumably you have firefox 3.6 installed, on the same machine, does that work with hotmail ?
* it is always recommended you use separate [[Profile manager| profiles]] for each version of firefox, are you doing that ? (otherwise you can expect problems to arise)
* see also [[Basic troubleshooting]]
Could the problems are be to do with trying to use new software on Windows 7. When you say '' "It works fine on Explorer" '' do you mean Hotmail as Webmail works fine on '''Internet''' Explorer, the web browser ?
[ Or are you using an email client, perhaps Thunderbird, Outlook or Windows Mail. ]
Similar Messages
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I have been a long time Firefox user and this is the first time I am truly baffled. Now if I try to log into gmail or any google account on my main PC I just get an error message as below.
Secure Connection Failed
An error occurred during a connection to accounts.google.com. security library: improperly formatted DER-encoded message. (Error code: sec_error_bad_der)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
I have tried reinstalling, clearing cache, clearing cookies, and just about every other thing I can think of but to no avail. I can access through IE and also via firefox on my other PCs but no joy on my main PC. Please help as this one is stumping me.
Many thanks for your help.Sorry I forgot to add my system is Win 7 64 home premium
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mac 10.7.5
I accesed a friends gmail account to help out but now the account has stayed on my machine and I want to get rid of it, but obviously not to close her account down. can anybody helpHi silverman65,
I apologize, I'm a bit unclear on the exact nature of your question. If you added here account to the Mail application on your Mac and would like to now delete it just from there, you may find the following article helpful (it is aimed at Yosemite, but the steps should apply to Mountain Lion as well):
Remove an account
When you remove an email account from Mail, the account’s messages are deleted and no longer available on your Mac. Copies of messages remain on the account’s mail server and are still available (from webmail, for example).
Important: If you’re unsure whether messages you want to keep are still on the mail server, move or copy them into a mailbox stored on your Mac (the mailbox appears in the On my Mac section in the Mail sidebar) before you delete the account in Mail.
Choose Mail > Preferences, then click Accounts.
Select an account, then click Remove .
Mail (Yosemite): Set up Mail with your email accounts
Regards,
- Brenden -
I cannot access my Army knowledge Online account via firefox, how do I fix this?
the browser tells me to change my firewall or proxy, and my computer literacy is not where it should be. Any feedback in extreme laymans terms would be very appreciative.
1. Make sure internet is working
2. Make sure you are using the latest software
3. Settings>General>Date and Time>Set Automatically>On
4. Make sure Time Zone is correct
5. Try restart iPad -
Why can't I read my email in my Optimum Online account via Firefox?
I can open Optimum Online but can't read my email. I have no trouble reading the email I get in my Yahoo mail, though.
Hi!
What email service are you using? That will help us to help you. -
Haven't been able to log in to AOL email via FireFox since Friday....have to use Google
Not sure what is going on with AOL email and FireFox, but I have not been able to access my AOL email account via FireFox since Friday. I know others are having the same issue. I have no problem if I use Google.
Does it work in a New Private Window?
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I updated Firefox and now, when I select File, Send Link, a dialog box pops up asking me to establish a new account before I can send the link via email. I use Outlook, so how do I avoid setting up some new account and yet am able to send the link via Outlook?
I have a feeling it may have something to do with HotMail.com.My Error: I found out that it was Mozilla Thunderbird that was causing the problem. I uninstalled it and the problem went away.
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Up until a few days ago, I've been using IE but wanted to switch to Firefox for my default browser. Since then, I can't log in to my Google accounts on Firefox. Its still working (from the same laptop) on IE, however.
Can you log in to that site while in [[Private Browsing]] ?
If that works then you may have a problem with the current cookies or the disk cache, both are not use while you are in PB mode.
* "Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file <i>cookies.sqlite</i> that stores the cookies is corrupted.<br />
Rename (or delete) <b>cookies.sqlite</b (cookies.sqlite.old) and delete <b>cookies.sqlite-journal</b> and <b>cookies.txt</b>, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case cookies.sqlite got corrupted. -
I synced two of my email accounts via gmail's POP3 capabilities. But now my iphone's gmail inbox only shows a random selection of emails (i.e. right now it is May 31, 2013 but the emails in my inbox are a couple from Nov 12, a few from Oct 12, and then some way older than that and so on.When I log into my gmail from a computer, I see all my emails in the logical, standard order. How can I make my iphone inbox match what I see when I log on using a PC?
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
That is from the page that you linked- does highlighted part of message ring a bell? -
Question
when i search via mozilla i now have to go via mystart incredimail, which i thought i had uninstalled long ago, do you have any association with incredimail and is is now part of mozilla firefox 4 ?Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788 -
I have shared my icalendars with family members via icloud and now my calendar on my computer has been stuck saying "Moving calendars to server account" for literally 5 days. What do I do?
Hi, Confused As Always CB.
Thank you for visiting Apple Support Communities.
Hopefully I can help resolve this issue for you. Try removing the preference to sync calendar events in iCloud preferences. Once this is down enable the preference again and see if this resolves the issue.
Turn iCloud Calendars off and back on:
Quit Calendar (or iCal).
Choose Apple () menu > System Preferences, then select iCloud.
Deselect the checkbox next to Calendars.
Close System Preferences and wait about a minute.
Open System Preferences and select iCloud.
Replace the checkmark next to Calendars.
Close System Preferences.
Open Calendar (or iCal) and test to see if the issue is resolved.
Restart your computer. This may sound simple, but it reinitializes your network and application settings and can frequently resolve issues.
If the issue persists, try all remaining steps in the article below.
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
Regards,
Jason H. -
my children have "ask to buy" on their iTunes accounts, but can't now seem to spend money credited to them via gift card, their purchases revert to my credit card ?.. i want them to be able to spend their money first !!
Claudius,
either you didn't read my post, or you jumped to conclusions.
I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.
I had to change the primary mail of that account.
I was told "no can do" by skype support.
I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).
Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address.
once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account.
What caused you to get the impression that I was writing something else?
furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.
and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.
If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it. -
I have just transferred broadband ISP from BT to Utility Warehouse. After getting round the BT blocks, all seemed OK. I always use Firefox as a browser and have had bookmarks set up for my webmail accounts (various). All of those accounts can be accessed via Firefox except AOL which can only be accessed via Internet Explorer. I get on the initial AOL connection but cannot get to the Email sign in page.
I have tried to connect by various means but without success via Firefox. I have no desire to have to use IE and that is inconvenient anyway.
Suggestions ??Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us! -
I installed firefox on my new computer.
Since that moment I can't log in anymore with my Wortdpress-account in Firefox.
With the explore it works, on other computers firefox also works,
What do i rong on my new computer ?
is it an plug-inn i have to install ?Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us! -
I can't access my primary Yahoo! account on Firefox.
I can access my other Yahoo! account and my Gmail account on Firefox, but not my primary Yahoo! account. I can access my primary account through Internet Explorer, from other computers, and on my phone, but not through Firefox. I don't think it's a problem with Yahoo! since I have another Yahoo! account that I have no problem with.
This only started happening a couple of days ago, and it was all of a sudden.
Any thoughts on what I should do?Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.
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