My snap chat app has just started to close down when I open it. WHY?

snap chat has just stopped working. the app closes down when i open it. why?

Hello tomivie,
Thank you for using Apple Support Communities.
It sounds like you are having some unexpected behavior from this app you got from the app store.
I would recommend the troubleshooting in this article named:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If  prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
7. If the issue is still unresolved, contact the developer
If you continue to experience the issue, contact the developer of the app for further assistance:
Find the app in the App Store.
Open the app's page, tap Reviews, and then App Support.
All the very best,
Sterling

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    Process:         Safari [551]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.3 (6533.21.1)
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    1   com.apple.WebCore                 0x00007fff83438caa WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 2202
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    3   com.apple.WebCore                 0x00007fff832e1bf2 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 146
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    16  com.apple.AppKit                  0x00007fff87ba0801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    17  com.apple.Safari                  0x0000000100015ffa 0x100000000 + 90106
    18  com.apple.AppKit                  0x00007fff87b6668f -[NSApplication run] + 395
    19  com.apple.AppKit                  0x00007fff87b5f3b0 NSApplicationMain + 364
    20  com.apple.Safari                  0x0000000100009f1c 0x100000000 + 40732
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    3   libSystem.B.dylib                 0x00007fff88b612de _dispatch_worker_thread2 + 252
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    2   libSystem.B.dylib                 0x00007fff88b9ed61 _mdns_query_mDNSResponder + 2004
    3   libSystem.B.dylib                 0x00007fff88b9dc61 _mdns_search + 1152
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    4   libSystem.B.dylib                 0x00007fff88b9c059 search_addrinfo + 146
    5   libSystem.B.dylib                 0x00007fff88b9ba7a si_addrinfo + 1349
    6   libSystem.B.dylib                 0x00007fff88bb2dc7 si_async_launchpad + 94
    7   libSystem.B.dylib                 0x00007fff88b7ffd6 _pthread_start + 331
    8   libSystem.B.dylib                 0x00007fff88b7fe89 thread_start + 13
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    4   libSystem.B.dylib                 0x00007fff88b9cffc _mdns_addrinfo + 754
    5   libSystem.B.dylib                 0x00007fff88b9c059 search_addrinfo + 146
    6   libSystem.B.dylib                 0x00007fff88b9ba7a si_addrinfo + 1349
    7   libSystem.B.dylib                 0x00007fff88bb2dc7 si_async_launchpad + 94
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    9   libSystem.B.dylib                 0x00007fff88b7fe89 thread_start + 13
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    0   libSystem.B.dylib                 0x00007fff88b4c417 pthread_mutex_lock + 479
    1   libSystem.B.dylib                 0x00007fff88b9ea1f _mdns_query_mDNSResponder + 1170
    2   libSystem.B.dylib                 0x00007fff88b9dc61 _mdns_search + 1152
    3   libSystem.B.dylib                 0x00007fff88b9cffc _mdns_addrinfo + 754
    4   libSystem.B.dylib                 0x00007fff88b9c059 search_addrinfo + 146
    5   libSystem.B.dylib                 0x00007fff88b9ba7a si_addrinfo + 1349
    6   libSystem.B.dylib                 0x00007fff88bb2dc7 si_async_launchpad + 94
    7   libSystem.B.dylib                 0x00007fff88b7ffd6 _pthread_start + 331
    8   libSystem.B.dylib                 0x00007fff88b7fe89 thread_start + 13
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    0   libSystem.B.dylib                 0x00007fff88b46dc2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x00007fff88b4c40d pthread_mutex_lock + 469
    2   libSystem.B.dylib                 0x00007fff88b9ea1f _mdns_query_mDNSResponder + 1170
    3   libSystem.B.dylib                 0x00007fff88b9dc61 _mdns_search + 1152
    4   libSystem.B.dylib                 0x00007fff88b9cffc _mdns_addrinfo + 754
    5   libSystem.B.dylib                 0x00007fff88b9c059 search_addrinfo + 146
    6   libSystem.B.dylib                 0x00007fff88b9ba7a si_addrinfo + 1349
    7   libSystem.B.dylib                 0x00007fff88bb2dc7 si_async_launchpad + 94
    8   libSystem.B.dylib                 0x00007fff88b7ffd6 _pthread_start + 331
    9   libSystem.B.dylib                 0x00007fff88b7fe89 thread_start + 13
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      rax: 0x000000000000001c  rbx: 0x00007fff5fbfe5d0  rcx: 0x0000000114628a50  rdx: 0x0000000100d4c100
      rdi: 0x000000011464cac0  rsi: 0x000000011464cac0  rbp: 0x00007fff5fbfe470  rsp: 0x00007fff5fbfe2c0
       r8: 0x0000000000000001   r9: 0x000000011719b800  r10: 0x0000000000000038  r11: 0x00002dda42627524
      r12: 0x0000000116e26a20  r13: 0x0000000100d4c100  r14: 0x0000000114628a88  r15: 0x0000000102d4d1c0
      rip: 0x00007fff834fef34  rfl: 0x0000000000010246  cr2: 0x0000000000000020
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           0x100000000 -        0x1006afff7  com.apple.Safari 5.0.3 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <DB8B8AB0-0C97-B51C-BE8B-B79895735A33> /usr/lib/dyld
        0x7fff8005d000 -     0x7fff8009efef  com.apple.CoreMedia 0.484.52 (484.52) <3F868AF8-1089-10C3-DCEB-565690FD9742> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff8009f000 -     0x7fff8011bff7  com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
        0x7fff801e8000 -     0x7fff801f3fff  com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
        0x7fff802b2000 -     0x7fff802b4fff  com.apple.print.framework.Print 6.1 (237.1) <87A5BEEC-2D37-5CB7-8B13-7B605397573F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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        0x7fff866fc000 -     0x7fff86746ff7  com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
        0x7fff86ae0000 -     0x7fff86ba1fff  libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
        0x7fff86bdf000 -     0x7fff86c27ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
        0x7fff86c28000 -     0x7fff86ca7fe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
        0x7fff86cd9000 -     0x7fff86d25fff  libauto.dylib ??? (???) <328CCF97-091D-C529-E576-C78583445711> /usr/lib/libauto.dylib
        0x7fff86d26000 -     0x7fff86d2dfff  com.apple.OpenDirectory 10.6 (10.6) <13CECF72-D84B-2A88-CB0C-2092FDF0DB5D> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
        0x7fff86d2e000 -     0x7fff86d40fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
        0x7fff86d41000 -     0x7fff87184fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <57D38705-6F21-2A82-F3F6-03CFFF214775> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
        0x7fff871a0000 -     0x7fff871b4fff  libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
        0x7fff871b5000 -     0x7fff87241fef  SecurityFoundation ??? (???) <92FAC546-34A0-E65F-05DE-8883D7FECBA4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff87242000 -     0x7fff87251fef  com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff87252000 -     0x7fff87272ff7  com.apple.DirectoryService.Framework 3.6 (621.11) <36051318-BDA1-E5D6-9751-055A10170980> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
        0x7fff87273000 -     0x7fff87392fe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
        0x7fff87393000 -     0x7fff873e6ff7  com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
        0x7fff873e7000 -     0x7fff8740afff  com.apple.opencl 12.3.6 (12.3.6) <534AD81C-32AB-4C9A-5E0E-D6C6E77FA946> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
        0x7fff8740b000 -     0x7fff87488fef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
        0x7fff875fb000 -     0x7fff87618ff7  libPng.dylib ??? (???) <4815A8F2-24A0-E783-8A5A-7B4959F562D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
        0x7fff8768b000 -     0x7fff87809ff7  com.apple.WebKit 6533.21 (6533.21.1) <C89E93DE-3BFD-2E7A-2A49-356885FA1CDE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff8780a000 -     0x7fff87932ff7  com.apple.MediaToolbox 0.484.52 (484.52) <F03DAC32-79DB-EA5A-9B8D-CB288AF91A56> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
        0x7fff87933000 -     0x7fff87a71fff  com.apple.CoreData 102.1 (251) <96C5E9A6-C28C-E9CC-A0DB-27801A22A49F> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
        0x7fff87a72000 -     0x7fff87b02fff  com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
        0x7fff87b03000 -     0x7fff87b19fef  libbsm.0.dylib ??? (???) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
        0x7fff87b5c000 -     0x7fff87b5cff7  com.apple.Carbon 150 (152) <F31CA1DA-A54B-FEDC-2101-5E902A36DA6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff87b5d000 -     0x7fff88557ff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff88558000 -     0x7fff88716ff7  com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
        0x7fff88717000 -     0x7fff8871aff7  libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
        0x7fff8875f000 -     0x7fff88770ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
        0x7fff88771000 -     0x7fff887baff7  com.apple.securityinterface 4.0.1 (40418) <1C1BD8E9-F128-CE8C-0C20-F29882B8AC32> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
        0x7fff887bb000 -     0x7fff88800fff  com.apple.CoreMediaIOServices 140.0 (1496) <D93293EB-0B84-E97D-E78C-9FE8D48AF58E> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
        0x7fff88801000 -     0x7fff8883aff7  com.apple.MeshKit 1.1 (49.2) <B85DDDC7-4053-4DB8-E1B5-AA0CBD4CDD1C> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
        0x7fff8883b000 -     0x7fff8883cfff  liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
        0x7fff8883d000 -     0x7fff88842fff  libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
        0x7fff88843000 -     0x7fff88848fff  libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
        0x7fff88849000 -     0x7fff88a8bfe7  com.apple.AddressBook.framework 5.0.4 (883) <2192ED27-0C79-748F-E590-E1D08845A0D5> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
        0x7fff88a8c000 -     0x7fff88b45fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <E8FFCEA1-3BE3-F0C9-07EA-C37678C4D2F5> /usr/lib/libsqlite3.dylib
        0x7fff88b46000 -     0x7fff88d07fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
        0x7fff88d08000 -     0x7fff88d72fe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <7BD7F19B-ACD4-186C-B42D-4DEBA6795628> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
        0x7fff88d73000 -     0x7fff88e30fff  com.apple.CoreServices.OSServices 359 (359) <E8336204-1ACB-D433-D569-2CAA22A88F65> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
        0x7fff88e33000 -     0x7fff88e42fff  libxar.1.dylib ??? (???) <D599B824-2CD1-879B-8468-CF0C85EF3BA5> /usr/lib/libxar.1.dylib
        0x7fff88e4b000 -     0x7fff88e86fff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
        0x7fff88e9b000 -     0x7fff88e9bff7  com.apple.quartzframework 1.5 (1.5) <FA660AAC-70CD-7EA2-5DF1-A8724D8F4B1B> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
        0x7fff88e9c000 -     0x7fff88ea1ff7  com.apple.CommonPanels 1.2.4 (91) <8B088D78-E508-6622-E477-E34C22CF2F67> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
        0x7fff88ea2000 -     0x7fff88edcfff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
        0x7fff88edd000 -     0x7fff8915ffe7  com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff89160000 -     0x7fff89160ff7  com.apple.Cocoa 6.6 (???) <C69E895A-1C66-3DA9-5F63-8BE85DB9C4E1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff89161000 -     0x7fff891dfff7  com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff892d9000 -     0x7fff8932eff7  com.apple.framework.familycontrols 2.0.2 (2020) <1E8D193F-3236-59AB-2242-14AD94128E81> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
        0x7fff8932f000 -     0x7fff8962dfff  com.apple.HIToolbox 1.6.5 (???) <98FCEA0D-FA33-E859-B39C-2C1F59F9E22D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8962e000 -     0x7fff89638fff  com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
        0x7fff89639000 -     0x7fff896e9fff  edu.mit.Kerberos 6.5.11 (6.5.11) <CDA011E3-18C9-1573-3A31-497404CD6675> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
        0x7fff89729000 -     0x7fff89758fff  com.apple.quartzfilters 1.6.0 (1.6.0) <52D41730-D485-A7AE-4937-FE37FC732F65> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
        0x7fff89759000 -     0x7fff8985dfff  com.apple.PubSub 1.0.5 (65.20) <8517E609-C5B9-F2C7-8FE1-8A79B28F070D> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
        0x7fff89867000 -     0x7fff8986dfff  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <D2F8C7E3-CBA1-2E66-1376-04AA839DABBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
    Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: HUAWEIMobile-Modem, PPP (PPPSerial), ppp0
    Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: HUAWEI Mobile, 0x12d1  (Huawei Technologies Co., Ltd.), 0x1001, 0xfa130000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 7
    USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

      Version:         5.0.3 (6533.21.1)
    You are running an outdated version of Safari.
    Click your Apple menu / Software Update...
    If the combo didn't reinstall Safari, use Pacifist to extract the Safari app.

  • My 3GS 32gb Iphone has just started cutting out even when battery is almost charged - I have to charge it for a short time to prompt it back into action - I now have to watch apps with the charger connected no problems then?

    I have just started getting a problem with my 17 month old 3GS 32gb Iphone (no heavy use) in the sense that it keeps randomly cutting out and it requires a short boost charge to get it started again even when the battery is charged between 70 to 90%.
    Any suggestions?

    Have you tried any of the Basic Troubleshooting Procedures...
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these Steps and you still have issues... Then a Visit to your Local Apple Store is the Next Step... Be sure to make an appointment first...

  • I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom.  I reloaded software and restored from Time Machine, it now happens frequently.  Any insight?

    I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom.  I reloaded software and restored from Time Machine, but it keeps happening, now several tomes a day.  Any insight as to the issue or a proposed solution?

    Unplug any peripherals you have except your keyboard, reboot, and check activity monitor for apps.  Keep running apps to a minimum to find the App causing the issue.

  • My iPhone 5 with 6.1.2 is draining the battery in 4 hours with little use. It has just started. Any suggestions.

    My iPhone 5 with 6.1.2 is draining the battery in 4 hours with little use. It has just started. Any suggestions? Any apps that are known to cause a problem? I recently loaded Fantastical and Cobook (since deleted).

    hello if you dubble tap the home button and see if thare are app if so delete the. if your still haveing problem then turn the britness down. and if that duse not work you must have gottin a defective battery

  • When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

    When i try to send email from my ipad i get the message The recipient "£)()&amp;&amp;£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

    "Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
    In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
    Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
    In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
    That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

  • While browsing in Releaselog, I can't open a new Tab from a link(Ctrl left button). It opens in the same Tab and has just started happening

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    You're welcome

  • I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

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    Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
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  • Help! My iweb app has just completely stopped working. It won't allow me to create a new site or open a previously built site. Please help, my deadline is fast approaching.

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    What system and iWeb versions are you running? What happens when you double click on the iWeb application when trying to launch it?
    OT

  • My iPhone has just started getting the time wrong

    My iPhone has just started getting the time wrong. Whether I have 'set automatically' on or off, it still sets the clock and hour ahead of the real time. If I reset it correctly, within 10m it has incorrectly reset it. It is amazingly frustrating!

    Hello justveils,
    It sounds like you are not able to erase just one letter when backspacing.  I recommend following steps in the tutorial below to address an issue like this (you can skip step 2 "Recharge iPhone" because it's not related to this issue).  I think the step to reset your iPhone my be particularly useful in this scenario:
    To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
    You can find the full tutorial here:
    Frozen or unresponsive iPhone
    http://www.apple.com/support/iphone/assistant/phone/
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • While playing my albums in iTunes it has just started playing the first song but will not progress through the other songs on the album. Did I accidentally change setting or are other people having the same trouble? thanks

    While playing my albums in iTunes it has just started playing the first song but will not progress through the other songs on the album. Did I accidentally change setting or are other people having the same trouble? thanks

    Hi there Sing Me A Song,
    You may have changed the Up Next list in iTunes. Take a look at the article below for more information on the Up Next lists and how to edit it.
    iTunes 12 for Mac: Play songs
    -Griff W. 

  • My iPhoto app has just vanished along with 23,000 photos how do I recover it?

    My iPhoto App has just vanished along with 23,000 photos how can I recover i Photo?

    If the iPhoto app is still in the applications folder it's possible the library just needs to be rebuilt. Use Apple's instructions in:
    http://support.apple.com/kb/HT2638
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    Roger

  • My ipad has just started showing 'no sim'

    My ipad has just started showing 'no sim', although it has worked perfectly with a sim for over a year. I had the SIM card replaced and the new one is shown as activated and ok. Any ideas as the problem obviously lies with the ipad?

    Try a reset.  Press and hold the On/Off and Home buttons simultaneously until you see the Apple logo, then release.  This may take up to 10 seconds.  This is the equivalent of a PC re-boot and you will not lose any data.

  • My iMac Mid 2010 Has Suddenly Started To Slow Down.

    Hello,
    My iMac has suddenly started to slow down. It was fine just a week ago.. Login time has increased, Applications take a while to start and they can sometimes make my computer unresponsive.
    Finder freezes and so does safari.
    I have deleted ALOT of old files and things i don't use anymore. I deleted my Windows Partition. I have also tried my options in disk utility but it seems to have not no effect. I also re-installed Mavericks.
    I don't know what else to try. Please let me know if there is anything i haven't tried.
    Specs:
    21.5 Inch Mid 2010
    3.2 GHz Intel Core i3
    4GB DDR3
    ATI Radeon HD 5670 512 MB

    EtreCheck version: 2.0.11 (98)
    Report generated November 23, 2014 at 11:42:49 AM PST
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.2 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 5670 - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:40:21
    Disk Information: ℹ️
      WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 779.00 GB (193.97 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-STDVDRW  GA32N 
    USB Information: ℹ️
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
    Configuration files: ℹ️
      /etc/hosts - Count: 20
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) Support
      [loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.6 - SDK 10.7) Support
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
      [not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
      [not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
      [not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
      [loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
      [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
      [not loaded] org.walisser.driver.DWXBoxHIDDriver (1.3.4) Support
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
    Startup Items: ℹ️
      FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [invalid?] com.paragon.NTFS.auth.plist Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.lexmark.bmlaunchd.plist Support
      [loaded] com.lexmark.lexnetlaunchd.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support
      [running] com.rim.PeerManager.plist Support
      [running] com.seagate.SeagateStorageGauge.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [running] com.cleverfiles.cfbackd.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
      [running] com.mice.360Daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.rim.BBDaemon.plist Support
      [not loaded] com.rim.nkehelper.plist Support
      [running] com.rim.tunmgr.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
      [loaded] com.valvesoftware.steamclean.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.0.0 Support
      Google Earth Web Plug-in: Version: 6.0 Support
      Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      Facebook Cleaner
      YoutubeWide
      Facebook Photo Zoom
    3rd Party Preference Panes: ℹ️
      Fan Control  Support
      Flash Player  Support
      Growl  Support
      Paragon NTFS for Mac ® OS X  Support
      XBox 360 Controllers  Support
      DWXBoxHIDPrefsPane  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          2% WindowServer
          0% fontd
          0% coreservicesd
          0% FanControlDaemon
          0% SystemUIServer
    Top Processes by Memory: ℹ️
      129 MB Safari
      125 MB mds_stores
      116 MB com.apple.IconServicesAgent
      64 MB com.apple.WebKit.WebContent
      52 MB Dock
    Virtual Memory Information: ℹ️
      1.97 GB Free RAM
      1.28 GB Active RAM
      434 MB Inactive RAM
      614 MB Wired RAM
      395 MB Page-ins
      0 B Page-outs

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