My software download from app store got corrupted. How can I download another copy?

When I check purchases and click the download button for the app, I get a progress spinner for a few seconds but nothing happens.

Delete the app and redownload from your Purchases list in the Mac App Store.

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I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/

HT1373 i have downloaded logic pro x from app store to my computer, can i transfer this to my bigger more powerful computer that doesnt use internet

i have downloaded logic pro x from app store to my computer, can i transfer this to my bigger more powerful computer that doesnt use internet

Welcome to Apple Support Communities
Of course. If your other Mac is compatible with Logic Pro X, simply copy Logic Pro X from Applications folder to the external disk. Then, connect your external disk to the other computer, and move Logic Pro X to Applications folder.
See > http://www.apple.com/logic-pro/specs

When I try to install Apps from App Store got error "Your Apple ID has been disabled"

when I try to install Apps from App Store got error "Your Apple ID has been disabled"

If changing your password does not solve then contact itunes support

I update the software and the app store was eliminated, how I can download again???

I update the software and the app store was eliminated , how I can download again ?? thank you

You cannot delete it or download it.
It is likely on another page, in a folder or you have restrictions set.

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

HT4854 I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

Thanks that helped me get it back in my list! I have also just found out that software can be re-downloaded (for example Lion is no longer formally available in the App Store) by clicking on the "purchased" button while holding down "alt". This worked for my Lion software today.

HT1918 my account in app store has expired how can i update my account ??

my account in app store has expired how can i update my account ??

Changing Account Information
http://support.apple.com/kb/HT1918

I want to import songs frm my Ipod to my itunes library. Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

I want to import songs frm my Ipod to my itunes library. Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
iTunes does not support transferring music from the ipod unless it was purchased from the store.

HT5621 I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the pr

I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
Thanks

Hi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy

Going from Mavericks back to Mountain Lion, how do I download the correct software versions from app store for apps like iPhoto etc.

I have a somewhat older iMac and after installing Mavericks the computer slowed down and the harddrive died. I just got a new harddrive installed and they had trouble getting mavericks to work on it also so they installed Mountain Lion which I am pleased with. I have purchased apps from the app store such as iPhoto and Pages, etc. so I thought I would easily be able to download them for mountain lion. When I look for the apps to download on the app store it lists the versions I had with Mavericks. iPhoto for example says I can download it for free but in the compatibility sections it says it requires OS 10.9 or later. Where can I find and install versions of my software such as iPhoto and iLife that will work again with Mountain Lion?

Try downloading an app. There are those here who believe that the MAS will determine that you have OS X Mt Lion and actually download the app that your kit needs.

"App Store" got corrupted. How can I reinstall w/o disk?

I am using OSX 10.6.8 in a MAC Pro desktop. I want to use the Cloud to sync my desktop calendar with my iPhone 5 calendar. When opening up preferences, iCloud is not among the "Internet & Wireless" options. I went into my Applications folder, looking for the App Store application, thinking I could get the application and reinstall the Cloud option. It was there, but a window came up saying: "You can't open the application App Store because it may be damaged or incomplete." So, what would I need to do? Your time in solving this problem would be greatly appreciated. P.S. I don't have the actual disk for this version to reinstall. If I upgrade to OSX Yosemite, I'm afraid I'll have to upgrade all my main applications to be compatible, at a phenomenal cost.
Thanks again.
<Email Edited by Host>

Download the 10.6.8 Combo download from here
Mac OS X 10.6.8 Update Combo v1.1
Install over the top of your system and see if that solves the issue.
Cheers
Pete

HT204266 tried to download app from app store & now frozen-how do I get out?

Tried to download a free app (1st time w/new iphone) & now frozen. Synced phone, still stuck. Genius icon appears highlighted, but nothing happens when I touch it - help get me out of app store! Thanks for any help.

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Software update from App Store

A co-worker installed a paid version of FC on my computer.
He no longer works here but he left his copy on my machine
I don't mind keeping it (not much use for it, but you never know)
now FC wants to update itself
and since I don't have his Apple ID, I can't do it, of course
(not that I would want to anyway)
How do I get rid of the Update alert in my App Store
without trashing FC all together ?

You can't. You will never be able to update it without access to the associated Apple ID.

My app store got deleted how do I get it back ?

I need help getting my app store back my son deleted it and I have no clue how to get it back I need help please and thank you.

Swipe from screen to screen to look for it.
Check Settings>General>Restrictions and make sure that you didn't disable it.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad.
Settings>General>Reset>Reset Home Screen Layout.

My software download from app store got corrupted. How can I download another copy?

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