My software update app crashes. I can't update Lion, or get iTunes 10.5

Hi,
I'm running 10.7.1 on my intel iMac. I was excited to get the new update, as I'd like to update my iPhone to IOS5 via the new iTunes Update.
But my Software Update facility keeps crashing. I continually submit the report to Apple. I've tried rebooting; ditching the Preferences etc., (and don't get me started about AppleCare -- they had me on hold for an hour yesterday, before I gave up; I scheduled a call-back for today, and no one called).
Anyhow, I was wondering if anyone could help me with a suggestion or two? I really don't know what else to do. Lion has caused all sorts of hassle with my Adobe software -- and now this. And I feel abandoned by Apple (despite paying for AppleCare).
Thanks,
Tim.

Don't feel abandoned. Download those updates directly:
http://support.apple.com/kb/DL1458
http://support.apple.com/kb/DL1464
http://support.apple.com/kb/DL1426

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