My solution for ipod wont connect to wifi
my ipod touch wouldnt connect,took back to store received new one ,still wouldnt,went to apple store it connected to apple wifi,called router mfg up,i had to go into settins an change the channel it was using i was on channel 10 was advised to either us channel 6 or 11,i hav muliply devices using home wifi,they all worked except my ipod,i was told problem was probably some kind of interference ,everything working fine now,try this hope it works for you too
do this http://support.apple.com/kb/ts1398. if for some reason it does not work try another connection. if the other connection is fine nothing is wrong with ipod (it is the router) but if your ipod does not connect to any wifi then you have to try restore as new (http://support.apple.com/kb/ht1414) but dont forgot to backup (http://support.apple.com/kb/ht1766). if your ipod still cant connect to ANY wifi then you need a repair and contact apple or an repair shop.
Similar Messages
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Ipod wont connect to wifi if more than 2-3 feet away from router
I have a 32Gb 4th Generation Ipod Touch which until last week was working perfectly.
About 3 days ago I started having problems connecting to my home wi-fi network. If I sit within 2-3 feet of the router it finds it okay and will connect, but anywhere over that distance I get nothing.
All the other devices in my house, including another 4th Generation Ipod all connect okay.
I have tried rebooting the router and changing the wireless channel number, although I have always used the same channel number. I have also done a Network Reset and Full Reset on the 32Gb Ipod, but nothing has changed.
The Ipod is only 4 months old and was purchased from Argos.
Is there anything else I can do to try and resolve this or shall I just take it back for an exchange / repair?
Thanks in advance.Is there anything else I can do to try and resolve this
NO
or shall I just take it back for an exchange / repair?
If you have an Apple store nearby make an appointment at their Genius Bar.
Apple Retail Store - Genius Bar -
Ipod wont connect to wifi, says "unable to join the network"
my ipod touch wont allow me to join my home wifi network, tells me "unable to join the network"
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
ok, so ios7 recently came out, but apparently its not available on ipod 4th gen? thats fine, but i really need to connect to the internet and i dont know why it wont work? someone please help! thank you ive reset my network settings, left it off over night, restarted and wiped the whole ipod, still nothing! anything is aprreciated, thanks x
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. (Is this wiping) See:
iOS: How to back up
- Restore to factory settings/new iOS device. (you mayhave done this by wiping)
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi there, I've been having a problem with my iPod from the day I got it. (About a week ago)
It doesn't like to connect to the internet.
I try connecting and it'll work at first but if it goes into sleep mode it dissconects.
It's very frustrating.
It shows the wrong IP address, too. Help!Does this happen with all Wi-Fi spots that you visit?
Or only with you Home Wi-Fi?
If only your Home Wi-Fi, what brand and type of router are you using?
More info is needed from you. -
TS1398 ipod wont connect to public wifi?
My iPod wont connect to public wifi, but it connects to my home wifi without a problem? how do i fix this??
I believe I may have solved this
When you can't log into public WiFi ...
with an iDevice…
because the Server times out ...
or the login/registration page just won't load ...
********Simply do this***********
Go into settings> WiFi and tap the little info icon for the network you are trying to join
If you see two slider buttons, these are the cause of your woes
One says "Auto Join" (or similar) - you can leave this ON
The second button is "Auto Login" - you must turn this OFF (slide it left so it is grey not green)
Now go back and reselect the network.
If the login page doesn't come up automatically, open a Safari window and enter any address
Bingo!
I have reproduced this issue and solution in 100% of the public WiFi spots which I could previously not access. Please not that I also have "Block Pop-Ups" turned OFF in Settings> Safari, though I do not know if this is a necessary step.
I have filed a bug report with Apple. Feel free to contact them yourselves if this workaround works for you.
Peace y'all
<Edited by Host> -
I have the iPod 5th gen. and my iPod wont connect to my wifi. I've tried everything. i rest my wifi networks and it still wont work. What do I do??
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
For the future, saying you tried everything provides use with zero info as to what you did try. If you really tried everything then there is no way we could help -
My ipod touch wont connect to wifi after i reset the network settings
my ipod touch wont connect to wifi after i reset the network settings
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Ipod wont connect to computer for erase/restore
I connect my ipod mini to the computer and I try to erase/restore it but i can't because as soon as the ipod comes up in my computer, the ipod restarts, breaking the connection, so i cannot reformat it.
I have downloaded the ipod updater but it won't work cause the ipod wont connect for more than a split second.
I have put the ipod in diognostic mode to see what the problem is, but nothing seems to be wrong.
I think I have spent the last month looking on the interent for ways to fix the problem, but i have not yet found a solution.
I don't know what to do!
Please help!
please don't just write oh yeah i have the same problem unlucky for us.
I really do need help! :$
Please get back to me soon.
MattTry this.
http://docs.info.apple.com/article.html?artnum=93651
and then run the iPod updater and Restore. -
HT5569 my ipod wont connect to the school wifi
my ipod wont connect to school wifi qand i need it for school
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect to the school network?
Did the iOS device connect tot he school network before?
Have you contacted the school's IT staff?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do?
have an ipod touch with ios 5.1.1 that wont connect to wifi. what can i do? Ive done a restore, recovery, and still wont connect.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. Not clear if you did this type of restore
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
TS1398 My iPod wont connect to my wi fi
My iPod wont connect to my wi fi. It was connected and working fine, it just stopped. There are no wi fi options when I go into settings. I have an iPad and a second iPod that are connected to my wifi and working fine.
Maybe:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
TS1398 i tryed all of this an my iphone wont connect to wifi unless im like 5ft from router
my iphone wont connect to wifi unless im like 5ft from the router this happened after i updated my phone to 6.1
Same thing started on 1/30/13 for me first thing in the AM with my iPad mini. If I am more than 10 ft away (line of sight) from my AirPort Extreme I get the not able to join network message even though it is showing 3 bars. I was running 6.0.1 at the time and have just updated to 6.1 with no improvement.
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my iphone 6 plus wont connect to wifi, i cant even turn wifi on its gone grey and i cant select it, does anyone have any ideas??
it happens on IOS 8.1.3, so I try to update the IOS to be 8.2 cause I think that it just the old IOS problem, but it still be the same that it still gone grey
cant even turn on or off the wifi in setting pageTry the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support- http://www.apple.com/contact/ -
Since update 7.0.6 my iphone 5 wont connect to wifi
since update 7.0.6 my iphone 5 wont connect to wifi, i have tried the network connection reset 3 times it still wont connect to my modem or my range extender can anyone fix this
thank you
<Edited by Host>dont start on civility cause i wasnt having a go at you, i just dont appreciate having a new problem with my phone after every update.
so sorry if i offended you, also as you my see in my last post i have already restarted my router and disconnected it a number of times and it still does not work - so for civilities sake i dont appreciate being accused of not knowing something that i have not admitted too
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