My solution to not seeing devices in Airport Utility & iTunes

Since I let Airport Utility upgrade to version 5.4.1 I have had all sorts of problems seeing devices on my wireless network. From the PC desktop where the upgrade took place, iTunes could not see remote speakers on an AExp and Airport Utility could not see either my AExt or my AExp. I tried eveything I could think of; resetting devices, reloading older versions of software, turning off the firewalls, etc.. I talked with a very knowledgeable Apple tech-supt person for a long time.
The overall configurations is deskyop PC w/ Vista; HP laptop w/ Vista; older IBM laptop w/ XP; Airport Extreme on 5 Ghz; Airport Express on 2.4 Ghz bridged to AExt. All PC were running NORTON 360.
The solution at least for me:
1) Upgraded iTunes to version 8.1 because I ordered a new 4 GByte Shuffle. Not here yet, it actually shipped directly from China via FEDEX currently in Memphis.
2) Then I noticed if I turned off NORTON 360 firewall I could see remote speakers in iTunes.
3) Tried Airport Utility, with firewall off, I could see AExt & AExp. This despite with iTunes ver 8.0 I had tried the same thing without success. Yes I know I did, I worked for over 40 years in computer field, so when trying to diagnose / solve a problm I keep very detailed notes.
4) Then started researching NORTON 360 and discovered a very new release version 3 had come out in last week or so. It got very good reviews in terms of new features and speed enhancements on the internet.
5) The price was right, free if you have an active subscription for NORTON 360. I downloaded it and installed it. All issues immediately went away. Please read I am now a happy camper. Installed it on the other two laptops same result. They claim it will install in less than 1` minute. Not quite, but pretty fast. It also speeds many things up, like itunes loads in a reasonable time. It actually seems to be Apple aware.
6) This site reviews 360 version 3 and points you to how to download. http://thetechangel.com/blogberry/2009/03/norton-360-version-3-out-now-plus-good -news-for-existing-users/
7) Life is good! I have no affliation with Norton, just have used their products for a long time.
Try it, I hope it wqorks for you.

After a factory default reset, the AirPort will broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN
Can your computer "see" this network? If so, be sure that you connect to it first before attempting to access it with the AirPort Utility.
If your computer can connect to this network, but it is still unable to access it with the AirPort Utility, try temporarily connecting the computer to the Extreme using an Ethernet cable.

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