My song I just bought didn't go into my library but it took my $
My song I just bought didn't go into my library but it took my $ and i got a recept back...what should i do?
keith, quit sending them new messages.
Reply to one of their stupid canned answers.
I don't think an actual human reads the first ones, I think a computer autobot spits out a likely answer.
I think a human looks at the replies.
Similar Messages
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I just bought a new laptop and transferred over all of the songs. But I checked the ones that skip in Itunes in another music player and they work fine there - the files are not corrupted - and like I said, even a brand new song I just bought skips. The priority for Itunes is set to High. This comptuer has very high specs (it's a Lenovo IdeaPad) and the processing performance never even goes above 10%. I am a Disc Jockey and this is a severe problem. Please help...
If downgrading to a previous version of Itunes is the answer, how do I go about doing that? I'm currently running 10.5Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.
You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day! -
HT201272 I can't find my songs I just bought on my iPod touch..please help thank you
I can't find the songs I just bought on my iPod touch. Any help you can give me is appreciated.. Thank you
If they've finished downloading then they should be in the iPod's Music app - is that where you've looked for them ? If they don't show in there then have you tried closing the Music app via the iPod's taskbar and/or tried a soft-reset of your iPod to see if they then show up in Music ?
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I just bought an app Screeny on app store; but it doesn’t work on my iMac. May i cancel it and get my money back?
Ok...
Definitely check with Screeny Support from the link I posted previously on this thread.
FYI .. Apple's policy regarding refunds > "All sales and rentals of products are final." > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you do not hear back from Screeny Support within three business days, you can at least ask Apple for a refund >
Mac App Store - Contact Support - Apple Support -
I just bought Elements 10 and downloaded it. But then my computer got a virus and it was lost. I am trying to re install it and it is saying my serial number is now no good. How can I fix this so I can use it?
Contact Adobe support:
http://www.adobe.com/support/contact/
That page lists answers for serial number problems, as well as support phone numbers and a link to establish a support ticket. If you log on during business hours, you can start a chat session which might resolve your problem then and there.
Ken -
I just bought PSE 11. Serial No. accepted but Error appears, preventing me to install. What is wrong OR, how can I get program installed? I've tried at least four times!! Jim H.
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
I just bought mountain lion off the app store,but now I think I already have it. Is this possible? Would I be able to buy it if I already own it?
JKmaple wrote:
... Would I be able to buy it if I already own it?
The App Store will permit you to purchase Mountain Lion regardless of whether your MacBook Pro already had it installed when it shipped from Apple.
If you bought Mountain Lion from the App Store, you will be able to install it on as many additional Macs as you may have. If you only have the one Mac and have no plans to acquire any others that did not ship with Mountain Lion, then there was no need to purchase another copy. -
Hi!
I just bought a MBP OSX 10.7.2 but i can't find the Macintosh HD folder. It's neither on my desktop, or in the general section in finder's preferences. Can you help me please? thanksHoly Shhh,
Thank you so much!, i just realized i kept looking in the system preferencs > general
What a retard!
thanks again -
I just bought an iPhone 4S 3 days ago, but its battery seems to lose 1% every 3-4 minutes. I tuned off some location services, bluetooth, and even siri, and made its settings similar to my two-year old iPhone 4. The 4S can last much shorter. I’m not sure what I can do with the 4S?
I am having the exact same problem with my iphone 5.
I took it back to the Apple store 2 days ago and they gave me a new one, but they told me not to restore it from backup cos if something (an app) is corrupted it will happen again. The only thing they could keep was my contacts cos they did something there that allowed them to transfer them to the new phone. I went home, and downloaded only ONE app (facebook), and guess what - THE PROBLEM IS STILL OCCURING ON THE BRAND NEW PHONE! It is driving me insane as I cant get through the day without my phone.
Really hoping someone has a fix that will work -
I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I bought the $0.99 for 3 months but it took $9.99
I bought the $0.99 for 3 months but it took $9.99. I made sure before I payed many times that I had selected the right one, but once I payed, I had payed 9.99. Can anyone help me get the $0.99 instead of $9.99
Are you sure you have never had premium or a free trial with that account in the past?
The offer is only valid for people who have never had premium or the free trial before. -
A song I just bought won't play in my iTunes?
I've never had this problem before though some of my friends have and now it's happening to me. I just bought a song probably 15 minutes ago and whenever I click on it to play it it skips to the next song. I tried playing it in quicktime and quicktime said it "wasn't authorized to play the song" and to play it in iTunes but I can't play it there either. I tried deleting the song from my purchased list and redownloading it with iCloud but it when I deleted it the cloud symbol didn't show up next to the song in my music library like it usually does for my other songs. So now I have no idea what to do. Has anyone had this happen to them and knows how to fix it?
Also my computer is authorized and there was no error message or anything.If your country's iTunes Store supports redownloads, I'd try deleting the song from your library and redownloading it. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Lost new songs I just bought in a cp crash how do I get them back??
I had just bought some new songs for my ipod when my computer crashed. I didn't sync them up or anything. Does anyone know how I can get those songs back???
You buy one and only one download. It is your responsibility to move/copy/backup your music.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes
I hope all goes well. -
I had older ipod shuffle that broke and purchased over two hundred in songs and dont have that email and dont remember password. I just bought the new shuffle and want to see how I can access those songs without having to pay for them again.
You'll need to contact Apple then for help on resetting some of that account information.
http://www.apple.com/contact/
B-rock
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