My songs are missing , looks like a I tunes upgrade
My Songs are missing, I have a grey screen that has just an apple picture and can go to the store. I did click do not download when the upgrade box appeared.
Reboot, repair/reinstall iTunes.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2
Similar Messages
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Disappointed with IOS7, i had organized my music library as per the Genre and now im unable to hear all the songs of the same genre like in the earlier versions. The options of "all albums" and "all songs" are missing in this version of IOS. Help Please..
It would be nice if you told others the steps you've tried and/or how you used to have your setup.
Anyway have you tried tapping MORE this will then bring you to
the selection-list of Audiobooks, Genres, Compilations & Composers.
Selecting Genres gives you a list of all your music split into genres which was set within the Music downloaded via iTunes or uploaded from CD or which you may have set yourself.
Then you just select the Genre you want:
If certent songs are not correctly gategorised you may need to go into iTunes and reselect via Get-info
>Info>Genre and change it there. That way you should end up with all songs of Jazz or other in 1 place. -
My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
ITunes thinks songs are missing when they are NOT...
I've written about this in the past and I thought I had fixed it manually. For some reason a large number of my songs (about 1300) in iTunes are not able to be found on the drive when I try to play them. Once I try to play them I get an error message saying "The song "song name" could not be used because the original file could not be found. Would you like to locate it" and then the "!" symbol shows up next to the song. The songs files ARE there though.
In the past I thought I solved this problem because I "re-added" using all the songs in my library (about 4500) "File->Add To Library". If the song was one of these "missing" songs it was re-added to the library. The songs that were not "missing" were not re-added. (and again, the song files iTunes is re-adding are the exact song files it is saying aren't there in the first place) After the "re-add" I essentially had two of all the missing songs. One with the "!" and one without it. The newly added songs did not have any of the stats the original song had. So I used a script I was told about that goes through and syncs the song's statistics. Then after the song stats were synced I removed the "!" song from the library. I had to do this one song at a time. Of course, this took a VERY long time and I don't really want to go through it again... especially now that I know it may not be a permanent fix anyway!
However here is something new I noticed now that I have Leopard: The files that are showing up as missing are also the ones that don't have a "thumbnail" icon of the album cover in the finder. Also, if I go into coverflow view in the finder those files don't have the album as the other files do. However, there should be no differences between the files. For example, one album where each song was ripped at the same time in the same way will have some songs that have the cover icon and some that don't.
As I reported last time, this is not specific to one machine and has noting to do with the drive the songs are on. This also was happening on both 10.5.1. and 10.4.11 and lower.
So, why is this happening and how can it be fixed. I'm not going to re-import the songs because then I loose all my stats, ratings, etc and have to re-do the long method of fixin the stats.. There needs to be some way to permanently fix this problem. Is it with the song files or the library? Is there some sort of validation script that can be run?
Oh, on a side note... pre-leopard the "!" would show all the time. Now, if I close iTunes and re-open the "!" are gone until I try to play the song that should have the "!". This makes things even more challenging because I can't quit iTunes if I want to know which songs are "missing".
JeffI have this same issue. I use an external HD connected to an Airport Extreme Base station to store my music. On Tiger 10.4.11 iTunes created a music database just fine and found every mp3. I just installed Leopard last night and left iTunes to create its database overnight. It found every song, but there are plenty with the exclamation just as you described. If I want to play these songs I must hit "Yes" to locate the song manually. I can then play any other song with an exclamation point in that particular album, but if I go to try to play another song with an exclamation point from another album I must repeat the process again.
It's definitely a problem with Leopard as I just got my mac back from the Apple store with a replaced hard drive. I created the iTunes database in Tiger on one day, then the next decided to purchase and install Leopard. So one day passed between each instance of building the database and it worked fine on a clean install of Tiger but not on a clean install of Leopard. -
I have a iPod Nano, when it is connected to my laptop all my songs and books are there but when it is disconnected from laptop, some books and songs are missing from the library
I have a simlar issue like this when loading my movies to my iTouch. iTunes says that all of your wanted content is sync and your iPod says that all content wasn't synced, is that what you are saying?
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No iTunes exclamation marks, but iTunes still says 70 songs are missing
Hi all,
I have had this problem for a while now and haven't found it addressed anywhere online (tried searching in this forum as well as other forums through Google Search for quite a while).
Here is the issue:
My music library occasionally shows exclamation marks due to me having moved some file or folder around. I am a very organized person, so I always make sure to locate all files and make all of the exclamation marks disappear. I go through my whole music library (a little over 3000 files) until I make sure there are no more exclamation marks. As I am on the last exclamation mark, and I am 100% sure I have checked all of the files and there are no other exclamation marks except for that one, iTunes still says that it wasn't able to find 70 songs in the dialog box after it has located the one with the last exclamation mark.I double-check and triple-check, but I am totally not able to locate any other exclamation marks after that final one.
What is going on here? Why does iTunes claim songs are missing when there are no exclamation marks?
Please don't suggest that I repopulate my library by deleting and then re-adding the songs to fix this issue. I am not willing to do that as it will lose my library, which is a highly customized one (not all songs on my drive are included, only the ones I want to have on my iPhone).
Looking forward to hearing any other suggestions.
Thanks guys!Lost & Found Playlists
Create a playlist called Found, select everything in Music and drag it into the Found playlist (it may take some time to count the tracks that are to be dropped). Create a smart playlist called Lost matching All the rules Playlist is Music and Playlist is not Found. Your lost tracks will be in this playlist.
If the missing files can be tracked down are in vaguely standard artist & album folder I have a tool called FindTracks that could help repair the broken links. Alternatively if you just want to remove them then in the Lost playlist use Ctrl+A followed by Shift+Delete.
I assume you've determined that these links must be in music rather than say podcasts or audiobooks? Widen the search if required.
For the long run why not make a playlist for what goes on the iPhone and then import all of your media to the library?
tt2 -
TS1424 Parts of songs are missing on certain songs of the album. Can I redownload the album?
Hi,
I have bought an album and noticed that parts of songs are missing. It is like they only partially downloaded because the tracks stop at the same place every time. Can I redownload the album to fix the problem?
Thanks.Yes, If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I update my IPhone4 to IOS6 from IOS4.3.3. My all songs are missing in the Iphone4. How to get those songs into my Iphone from ITunes. Even after sync also not coming to IPhone.
The iphone is not storage/backup device.
The sync is one way - computer to iphone.
The only exception is itunes purchases. File>Devices>Transfer Purchases
You should copy everything from your old computer, or your backup copy of your old computer, to your new one. -
I have been trying to dl itunes on a computer thats used my songs are missing
have been trying to dl itunes on a computer thats used my songs are missing?
I do not understand what you are saying
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On the top left of my computer screen there are what look like the bottom half of small grey and white squares stacked on top of each other. They form a line about three inches horizontally along the top and they cover half of the regualr bar (so half of the apple sign int he corner is covered) and I cant seem to get rid of them. Is my hardrive crashing or being hacked?
I have never seen DEVELOP on the menu bar for Safari, hence my query regarding testing.
What OS are you using and what version of Safari?
If you want to check your HDD, Open Disk Utilities>First Aid and run Verify and Repair.
The only remedy that I can think of that may work is an OS reinstall.
I seriously doubt that your MBP is being hacked.
Ciao. -
For some reason all my playlists and most of my songs are no longer on my i-tunes. What happened and how do I get it back?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor since I started asking is AVG Anti-Virus. It seems it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any real-time scanning process.
tt2 -
After FF28 installed, my history & bookmarks are missing just like #981577 I've tried everything!
I've had this problem for about 5 days, it may have happened prior to that, perhaps as early as 4/23/14 but I'm not well (inoperable brain cancer) and just began using my laptop again about 5 days ago. I became aware of the problems about 5 days ago, during which I have tried searching the Mozilla support forums and the web for some clue as to what else I can try, hence the reference to question #981577, which looks like it could have been written by me (my saved passwords no longer work, and I can't open add-ons now, but for the last few days I could use add-ons - the ones for sql lite, but I just tried the troubleshooter add-on listed at the bottom of this page and I can't utilize it, which happened to me earlier today when I downloaded an add-on, I clicked the orange FF button on the top left, then clicked on Add-Ons and it only goes so far as to reach the Add-Ons manager, but nothing happens when you click the Add-On you're trying to use - if it even shows up - it only shows a place marker page with "Disable" and "Remove" - I thought the problem was with the other Add-On I tried because it was over a year old and maybe it just didn't work. Somehow I think that the Firefox Menu Bar with the Orange Firefox button and other tool bars might be part of the problem. If I click on the Navigation Tool Bar and I click on the Bookmarks Button that I added to the bar, it will drop down and show me bookmarked pages (maybe 15) that aren't sorted like my missing ones. If I click "Show All Bookmarks" it opens the window labeled LIBRARY which shows on the left side of the screen. Inside the Library window is a toolbar with fwd bkwk grayed out/can't use, then organize, then views, then Import and Backup - then a box that's Search Bookmarks with a magnifying glass. Below the tool bar is a left screen section with an icon like a book that reads All Bookmarks, there are no bookmarks listed under that heading, and nothing happens if you click it like a button/command. On the right hand side there are two sections, the first section on the right hand side and upper portion under the toolbar is an area with Name and Location headings, and below show the 3 recent Bookmarks I have added lately. Right below the previous section is the heading Name: and then a blank search box. If I click "Show All" when working with Bookmarks OR Toolbars, they somehow default to a blank LIBRARY window. When I click the History area from the Firefox Orange button, it shows several recent websites, when I click Show All - nothing, I just and when I click on Bookmarks, there are several bookmarks that I have made today showing up, BUT NONE of these bookmarks show up in the LIBRARY window when I click Show All. I want to add that I get the same results when I use the Firefox Orange Button Toolbar as opposed to the original Menu toolbar. I have completed every task mentioned in the conversation of question #981577, and for the most part, I have repeated the steps three times each, with additional exits from Firefox and powering down my pc in between for good measure. I have also used Windows System Restore twice with no results, as well as attempting to "downgrade" my version of Firefox to 24 and 27 (which I know is not a recommended step and the first attempt resulted in downloading Firefox 28, which I was already running, and the second time, nothing restored or magically appeared, so I did an un-install and did a clean install of Firefox 28 from the download link on the Mozilla site. There is no indication that the other support-user had her question/ticket answered/resolved. The support communication spanned from 12/26-12/27/13. I wished that the previous conversation had taken place more recently, because it may point to a problem with FF28, but I don't know if it was released back in December. Here is the question/problem from the original poster, and I HAVE taken all of the steps as suggested by the support representative that assisted her.
I would be so grateful to have my bookmarks back because they are my lifeline, and I think I have/had more than 3,500 links. As far as my history, I never delete anything (bookmarks included). I know there must have been thousands of visited websites that I have saved. Here is the question/problem from the original poster, and I HAVE taken all of the steps as suggested by the support representative that assisted her:
https://support.mozilla.org/en-US/questions/981577?esab=a&s=show+all+bookmarks+show+history+doesn%27t+work&r=20&as=s&page=1
"Earlier today my bookmarks were there. Later tonight, not there.
I've tried the whole restore bookmarks process, I've copied the folder and deleted the places file thing. None of that has worked.
What's weird is if I type something in in the URL box that I know is in my bookmarks, it will show up like it's in the history. But nothing shows up in my bookmarks folder at all.
I need some help on this as I've tried almost every way I've read and nothing has brought them up. And like I said in the title, I have over 800 bookmarks and a lot of them are work related."
____________________________________________________________________________________________________________Thanks to everyone who took a look at my problems with missing/lost Library, History, Bookmarks, Downloads, and Passwords files after the Firefox 28 Update (the automated one), especially Debapriyo. Debapriyo, your suggestion was one of the first I tried over four days ago, but I did re-try it each day, and twice today (this morning, and again after I posted my support issue on here). Unfortunately, every time I tried it, I would click start, and I would almost always see the screen flash slightly, then at the top of the window where it says "Library" it would say something like "the program is not responding" and then...nothing, and nothing on "My Computer" showed any changes. I also used Places Management and Places Maintenance to make sure that the files were in my Profile Folder, etc., and I kept getting a clean Places Management with a Deep Check, and I double checked the tables on Places Maintenance - both of these programs as well as Restoration were recommended in previous replies to inquiries similar to mine. In addition to restoring my computer, I did a "Reset" on Firefox that created a new Profile name which is used where my FF files are stored. I think this may have contributed to my eventual success.
Finally, I tried the trick of backing up necessary files into a different folder, then changing the name of the "Places SQL?" I forget the second part of the file name (I blame my brain tumor for my short-term memory issues - really) I think that's the name, so I changed the name. I then clicked File, then Exit and it closed Fire Fox. I was very reluctant to use this method to solve my issues, but after about 4-5 attempts using this, my bookmarks showed up - not just the ones that fit into the drop down box and would only save to Un-Sorted Bookmarks in the Library, it finally showed up exactly as it did before the problems. I found that by using the Menu Toolbar alternately removing it and looking at Orange Button Menu in the top left of the screen it seems like the SQL info is not flowing to both menus the same way. If I clicked on the Orange Button Menu, it started by listing 3-4 websites as Bookmarks. If I used the Menu Toolbar Bookmarks button, it would list Bookmarks to the bottom of that dropdown - about 15 websites (which is crazy for both because I actually have 4,200 bookmarks). I was so frustrated though by clicking All Bookmarks or All History and the pop up window for Library would say "there are no files." I don't really know the final answer or what solved my problems, but I've stayed awake almost an entire 4 days awake trying to fix this, and now it looks likes like I"ve managed to fix it 99.9%, and I'm done with it - I can't take any more. I think my brain tumor has grown it's own tumor over this - I'm definitely no IT expert, that's for sure. Thanks Again! -
Please help!! Downloaded songs are missing!
The iTunes was closed in some reason while I'm downloading songs.
I've reboot it afterwards and clicked "Check for Available Downloads",
It says "All purchases has been downloaded from this account."
I've been looking through for hundred times,
but i just cant find the songs in the iTunes.
What can i do about it?
thanks for your attentionNormally a purchase is only removed from the download queue when it has been successfully downloaded and installed in your library. Unsuccessful transfers should resume next time you start iTunes and/or remain availible with *Store > Check for Available Downloads*.
It might be work checking the Downloads folder in your iTunes Media folder as well as the folder with the rest of the album tracks in case the files completed downloading but were not added to the library. You could also view your library sorted in Date Added order in case some weird aspect of the tags is making the tracks appear in a different place from the rest of the album.
If you still can't find them use the "Report a problem" link in your account history and explain the issue clearly & politely detailing exactly which tracks you are missing. Normal turnaround for a response is about 48 hours and I would assume they will requeue the missing items.
tt2 -
My purchased songs are missing
I'm missing a bunch of purchases i've made in the past year. I have checked my cloud and such, and its still not there. The album was on another computer but that computer crashed and I lost everything. the problem is, I purchased that album on itunes, but its still missing. its not in my purchase history (even though i paid for it) so i can't download it from the cloud. I don't want to pay for it again but I want my music back. its terribly frustrating because there seems to be no way to recover this lost music that I purchased with itunes in the first place.
Where are you looking for your past purchases? Are you certain that you purchased them with the Apple/iTunes ID that is signed onto iTunes?
To find past purchases, log onto iTunes with the Apple ID you purchased the items under, then click on the iTunes Store, then on Quick Links in the right-hand sidebar, then on Purchased>Not in My Library>Songs (or Albums). You should see any items which are not currently downloaded to your iTunes Library displaying with a little cloud next to them (or on the top right-hand side of the Album Cover). You can individually click on selected ones, or click on "Download All" at the bottom of the screen:
Cheers,
GB -
All the songs are missing in Library
We hooked up this morning to charge an ipod and when iTunes opened, we noticed the Library was empty. This was on my son's account. I checked my account, same, Daughter's account, the same.
All Librarys showed no songs. We looked at "My computer" and found the music folders and all the songs are still in the folders. Just nothing when iTunes is opened. This is the first this has ever happened.
Is this a glich that happened in iTUnes from iTunes? Or, is it possible something happened on the PC?
How do we get the songs back in the respective libraries?
Thanks,
Andy S.
MikesDad
eMachines Windows XP
eMachines Windows XPUnfortunatley this is a common propbelm and no one has come up with a complete explanation of why it happens.
If you are lucky, you can rebuild your libraries using the method in this Apple article.
http://docs.info.apple.com/article.html?artnum=93313
If that doesn't work, you can get your music back into your library by adding the iTunes Music folder to iTunes. But then you loose all your ratings, play counts and playlists.
It is a good idea to make a backup of your library files in case this happens again.
The library files are in:
My Documents\My Music\iTunes
Close iTunes and wait about 30 seconds.
Copy iTunes Library.itl and iTunes Music Library.xml somewhere else e.g. into the Previous iTunes Libraries folder.
To restore, with iTunes closed drag the current itl and xml file from the iTunes folder to the desktop, then copy the backup iTunes Library.itl into the iTunes folder. The xml file isn’t necessary but can come in handy if the library needs to be recreated and the itl file is causing problems.
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