My sons computer will not load

an error message appears that says: windows boot manager
File:\Boot\BCD
Status:0xc000000e9
unexpected I/0 error has occured
Any ideal how I can resolve this problem?..Please HELP!!!

Hi,
Please try this suggestion from Microsoft.
And you can also run this test if could not use the above suggestion
1. Restart the computer.
2. Keep tapping the F10 key when the HP logo appears. This will take you to Bios Setup Utility.
3. Select the Diagnostic tab.
4. Select the "hard drive self test" option and press enter to perform the test.
Note: This test takes at least 40 minutes.
Pass - The hard drive is not damaged.
Fail - the hard drive is damaged and may need to be replaced.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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