My sons iPhone5 was stolen and not locate blue on the Find iPhone app. Any suggestions about what to do?
We have contacted Verizon. I also tried to contact Apple - although it is difficult to tell.
Report it to the carrier and law enforcement.
Apple does not track or assist in finding missing/lost/stolen devices in any way, just like any other manufacturer.
Similar Messages
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It's been 1 month, my MacBook Pro was stolen. I keep on checking the "find iPhone" app but no luck, I also have used "prey" app same thing. I haven't given up, is there anything I can do.
i Read some of the peoples stories and saw that it takes like years to get your mac back.Hey Angel88.la,
Thanks for using Apple Support Communities.
Having a product stolen can be a very frustrating situation for sure.
Reporting a lost or stolen Apple product
http://support.apple.com/kb/HT2526
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Important: If you lock a Mac, you may not be able to locate it, and you won’t be able to erase it remotely
Have a nice day,
Mario -
I've got 4 iPhones that got stolen and I could not locate then using the " find my Iphone App". How can I get them back?
only way is if the police find it I suppose
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HT201269 My iPhone5 was stolen and need to back up all data How can I do that?
My iPhone5 was stolen and need to back up all data How can I do that?
If you mean data from the iPhone itself, you can't back up anything from it now that it's no longer in your possession. If you didn't previously back up to iTunes or iCloud, then unless you are lucky enough to recover the iPhone intact, any data on it is lost.
Regards. -
My Mobile was stolen and i want to describe the Thief point ,but the 3g network not activated
Notify the police.
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My MBA was stolen. I need to buy a replacement the next day bec I used it for work. I downloaded the Find iPhone apps and registered my stolen MBA. If I will erase MAC will it also erase the data of my new MBA?
did you turn 'find my mac' ON your MBA BEFORE your it was stolen? if not, you will not be able to do anything to the stolen MBA
if you did turn it on before it was stolen, yes it will erase everything on the MBA -
My iphone was stolen and called police. Now the ditective needs to know my IMEI number.I need to know the number of the stolen one. How can I get the IMEI number?
Quickest place to look is in the label attached to the box the phone came in.
Not around anymore? Maybe the carrier you used the phone with can facilitate the information. Also, when under contract, the IMEI is listed in the paperwork. Apple, alas, is quite unhelpful with that information. -
My MacBook was stolen and I need to know the MAC address
An emergency question to Apple support. My MacBook was stolen and I need to know the MAC address of its network card. I have a receipt with the serial number of my MacBook. Can you assist?
My serial: W8***66D
Thank you
p.s Any ideas how I can find it?Report the theft to your local authorities.
Apple has no means of tracking thefts, as thieves themselves may claim the machine is theres just by looking up the information on the computer, and unless you registered the machine, it is really their word against yours, unless you also have receipt or other information that they can track to your receipt against your serial number.
Your homeowners insurance may be able to recoup the cost.
In the future, consider getting Lapcop, or Lojack for notebooks.
Good luck! -
My iPad was stolen and i accidentally deleted it from find my iPhone app is their any thing i can do to find it i lost it last april
If it was stolen seven months ago, then you are a little late to do anything about it. Buy a new one.
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My iphone was stolen, and if I can through the serial number to find my IMEI?
My iphone was stolen, and if I can through the serial number to find my IMEI?
http://support.apple.com/kb/HT1267
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My mobile was stolen and I want to delete the data on it without deleting it from iCloud, how can I do that?
Welcome to the Apple Community.
You can erase it with find my phone if you had enabled it, this doesn't wipe the data in your iCloud account. -
My iPad was stolen. How can I cancel the iTunes or App Store password to the email account associated with the unit?
Change your apple id password
http://support.apple.com/kb/HE36
Change your email password - this depends on the service you use.
TZ -
I fixed the problem with the whole 'waiting' and not loading but now some of my apps won't open, what can I do?
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- Try the remaining items of:
iOS: Troubleshooting applications purchased from the App Store -
I just upgraded my laptop from windows 7 to windows 8.1 and did not realise I had to deactivate and reload Acrobat 9. Any suggestions about what I can do to get Acrobat 9 back and working?
Hi Jon,
Were you using Acrobat IX standard or pro version? Is Acrobat currently installed on your system?
You can download Acrobat using one of these Links:
https://files.acrobat.com/a/preview/1677e343-25c3-409b-a89b-d324552e07ce - Acrobat IX Standard
https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html - Acrobat IX Pro
Please revert back if you face any challenges after Downloading and installing Acrobat IX.
Regards,
Rahul -
If I have both my iPhone and my iPad set up on the "Find iPhone" app, and I disable location services on my iPhone, will I still be able to track my iPad from my iPhone by using this app?
iWork is universal, so it will work full-res on the iPad. This is true for any app which has the plus sign symbol (in the App Store in iTunes it will say "This app is designed for iPhone and iPad".
Matt
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