My sons ipod is frozen. We can't even type in his pass code.

My sons new ipod is frozen. The screen doesnt respond to touch at all and we've tried resetting it and it still doesnt work. Any one have any suggestions?

It seems like you will have to restore it. This will sadly erase all content so if you are willing to put back your music/videos etc.. back, then go for it you do this by
1) Connect the iPod Touch
2) Press and hold sleep+home until the devicereboots.
3) Keep holding until that "please connect to iTunes"-screen appears
4) iTunes says something about having detected atouch in recovery mode. Allow it to do its thing.
If you get the -18 error, proceed:
5) Disconnect the iPod Touch
6) Close iTunes
7) Reconnect the iPod Touch
8) iTunes launches and shows message as in step4, but this time, the recovery will work

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