My sons ipod shows the apple sign and then occasionaaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on

my sons ipod shows the apple sign and then occasionaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on.. He has tried charging it.He also held down the sleep/wake button and the home button at the same time to reset it. we need help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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WHen turning on my sons ipod touch, the apply symbol is displayed but nothing else happens. How do I resolve this?

my sons ipod touch only displays the apple symbol. How do I unfreeze it?

Power
Reset (Hold home and sleep buttons)
Reset while connected to power source
Charge for more than 20 minutes
Try a Different USB Port
Try a Different USB Cable
Use a Different Power Source (Wall charger vs Computer)
Check for Dock or Cable Connection Damage (Pins Damaged or Dirty)
Repair it
http://expresslane.apple.com
http://www.apple.com/retail

All kinds of problems with scripts running and slowing things down. It always has to do with "chrome". I sick of it and am going back to IE if I can't get this resolved this weekend.

What do you want to know.....it's been going on for months and I can't seem to get it resolved. It's definitely a conflict with FF and why you can't resolve it, I have no idea. I've searched the net and these error messages are everywhere. Don't you think it's time you address this.
At this point I really don't care if I use FF any more. It's slowing everything down on my machine and if you don't have the experience to correct it, then back to IE I'll go.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

My i pod shows the itunes symbol on the screen and will not let me do anything, any ideas?

I did the iso 6 upgrade and now my ipod shows the itunes symbol and will not do anything else, any one having that problem or know what i can do/

For that you will need to follow this.
Passcode Locked or Disabled
If your device is locked with a passcode or disabled you will have to restore the device within iTunes. You want to use the same computer that you always sync with. This is so that you can restore your apps, data and settings. You can restore it with any other computer, but you will lose all of your info from on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808

I have downloaded the music but I cant get it on to the ipod

I have bought the music that I wanted, it is showing on the ipod on the itunes list, I have plugged in my ipod to the computer but I cant get the new songs on to the ipod.... what am I doing wrong??????????????????????
HELP!!!!

this is an option
http://docs.info.apple.com/article.html?artnum=300173
or
you can download third party software that will allow you to take the information on your ipod and trasfer it back on to your computer.. you can find these programs at www.versiontracker.com
good luck

HT1339 My ipod is stuck at step 9 in this guide. Itunes told me to keep my ipod connected to itunes, and my Ipod shows the Apple logo as it should (though I can´t see any progress bar). Do anybody know how long step 9 takes. I have turned off my firewall

My ipod is stuck at step 9 in this guide. Itunes told me to keep my ipod connected to itunes, and my Ipod shows the Apple logo as it should (though I can´t see any progress bar). Do anybody know how long step 9 takes. I have turned off my firewall.
Please Help!

If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
If the issue is incurable next time, you have a one-year warranty from the date of purchase.

TS1538 My ipod shows the apple logo no matter what and when i connect it to my computer it doesnt show up as anything but when i put my nano it shows up?? What should i do?

My ipod shows the apple logog no matter what and when i connect it to my computer it doesnt work

Try this http://support.apple.com/kb/TS1538, and if necessary, uninstall and reinstall iTunes. It contains the drivers for the iPhone. If it is necessary to uninstall and reinstall, use this support document and follow the directions closely. http://support.apple.com/kb/HT1923

My ipod touch wouldn't turn on because I dropped it, so I plugged it into the computer. It went into recovery mode and is now stuck on a waiting for ipod screen. The ipod shows the apple logo and an empty loading bar.

My ipod touch wouln't turn on because I dropped it, so I plugged it into the computer. It went into recovery mode and is now stuck on a waiting for ipod screen. The ipod shows the apple logo and and an empty loading bar. Please help. Thank you.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
Message Edited by bleakreserve on 02-3-2005 06:34 AM

Although my ipod shows the number of steps, calories, and time, it no longer is saving it to the history. also when I open the history it takes me to May 2010 instead of the current date. Any ideas on how to get it to start recording the history again?

Although my ipod shows the number of steps, calories, and time, it no longer is saving it to the history. Also when I open the history it takes me to May 2010 instead of the current date. Any ideas on how to get it to start recording the history again?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me

tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L

TS1538 my 4th generation ipod touch is not recognize in itunes. it just displays the updating circle spinning then shows the apple then goes back to spinning. it is unusable now, what can I do

MY DAUGHTERS IPOD TOUCH HAD NO AVAILABLE SPACE LEFT IN MEMORY SO WE TRIED TO CONNECT IT TO ITUNES TO SAVE PICS TO MY LAPTOP AND THEN UPDATE IT BUT ITUNES SAID IT DID NOT RECOGNIZE THIS DEVICE. SINCE THEN, IT IS ONLY DISPLAYING WHAT I WOULD SAY IS THE LOADING CIRCLE SPINNING AROUND AND AROUND THEN SHOWS THE APPLE LOGO FOR A SECOND THEN GOES BACK TO THE SPINNING CIRCLE. IT CANNOT CONNECT TO ITUNES NOW BECAUSE ITS LOCKED BUT WE CAN'T GET THE MAIN SCREEN TO OPEN IT WITH THE PASSWORD...PLEASE HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS1369 My ipod shows the itunes store symbol - so I connect to itunes and enter my itunes password but then it asks for my ipod passcode which I am unable to entere as my ipod is frozen :o) HELP

My iPod shows the itunes stor symbol with a connector going in to it - when I connect my iPod to my Apple Mac it asks me to enter my Apple id which I do - and then it asks me to enter on my iPod my passcode which of course I cannot do as my iPod is frozen - any advise would be helpful - thank you.

Place the iPod in Recovery mode and then connect to your computr and restore via iTunes.

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..

What can I do, iPad disabled/lockout and iTunes keeps asking for password, I cannot restore...iTunes grays out backup and restore but my iPad and iPod shows on Apple etc..???

Try and force iPad into Recovery Mode:
1. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
2. Connect USB cable to computer, leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

I activated an iTunes gift card, my iPod showed the amount available ($15) and after downloading 2 songs all I had left was $.04. Any ideas on what happened to my funds or how I can find out where the rest of the money went?

I activated an iTunes gift card, my iPod showed the amount available ($15) then after downloading 2 songs my balance was $.04. Any ideas on what happened to the rest of my funds or how I can find out where the rest of my money went?

- Have youwent to yur iTunes account looked at your puchase history for purchases thant y might have forgotton?
- Maybe you had an unpaid balance before redeeming the card.
- Contact iTunes
Apple - Support - iTunes - Contact Us

My sons ipod shows the apple sign and then occasionaaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on

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