My sons iPod touch's will not back up, they also have a white iTunes screen even though they have the newest version of iTunes, please help
Hi, can anyone tell me what known error (-42408).
All I did was open up iTunes, I didn't plug anything in
Are you running the latest version of iTunes? You can download the latest update from here.
http://www.apple.com/itunes/download/
B-rock
Similar Messages
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When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes
When I try to restore my iPod touch 4G I get error 3194 and I have the latest version of iTunes
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
Are you trying to restore to a PC or an Mac? Either way, I'd remove iTunes, empty the trash, restart, and download/install the latest version. Also, check the versions of OS that the latest build of iTunes will work with. -
Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?
Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy -
My sons ipod touch apps and games will not play. when you touch to game to load it the title screen flicks up and then disappears. please could someone help me to fix this problem or tell me what could be wrong?
I would first try resetting your iPod. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
IPod touch 4g will not back-up when syncing with iTunes
I was wondering why my iPod touch 4g will back-up when syncing in iTunes. I have tried rebooting the iPod and pc, but still no luck. Anyone know how to fix this? Thanks if you can.
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
My sons ipod touch 2gen will not charge on the pc anymore but my daugthers does
I have tried a restart and also held down the home/soft touch and tried that. I have also re downloaded i tunes and still nothing. the only way to charge is to use his stero which is charging it for us, but i can't upgrade this i pod because it wont even recongise it in. i tried different cords, usb outlit. please help!!!
MY iphone works fine as well as my daughters 2g ipod touch.. I just dont get it.. ps i have a pc windows 7Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Have a brand new ipod touch and the screen is completely unresponsive. I cannot swipe the screen to configure it at all. I have pressed the home button and on/off button to reset it but it does not have any effect. Please could someone help.
- Restore the iPod from backup
- If still problem restore to factory settings/new iPod
- Last, male an appointment at the Genius Bar of an Apple store. you have a hardware problem. -
.I dont know what to do. I have windows XP.Latest version of iTunes.
Try recovery mode, as described here:
http://support.apple.com/kb/HT1808 -
I have no idea how to fix this please help.
I have even tried reseting all the data but that didn't work either.
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I have an iPod touch that will not turn on.
Hello forums! I have an iPod touch that will not turn on. I have tried everything I can to turn it back on, but I just cant find the right thing. I dont know if it is in need of a new digitizer, or the battery is dead, but I would really appreciate some help. It is an iPod touch 3rd generation.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod Touch 4gen will not connect to wifi no matter what
My white 8gb iPod Touch 4gen will not connect to wifi, I have reset the network and the entire iPod. When I got it for Christmas 2011 it worked perfectly for a few months then all of a sudden it stopped connecting, every connection I try to connect it to says the same thing; unable to join network... I am getting fed up, my first gen iPod Touch will connect to the wifi no problem, but the thing is it keeps crashing. I can't use it for more than a couple of minutes and it goes back to the home screen. If anyone could help, it is greatly appreciated!
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod Touch 4G will not turn on even after charging for several hours.
My iPod Touch 4G will not power on. I have attempted to charge it for several hours but still wont turn on. I tried charging it through a wall outlet as well as plugging into computer and going into iTunes. But still wont turn on. Does anyone have any suggestions other than taking it into the Apple store? (already have an appt scheduled).
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2
My two month old iPod touch 4 will not charge past 98% after updating to 4.3.2
- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer? -
My ipod touch 4g will not connect to my computer. Its not even in the device manager
My ipod touch 4g will not connect to my computer. Not to charge or connect to itunes. My usb ports work fine with everything else. I went and bought a new wall charger that came with a synce cord and it works fine, as a wall charger with wont work with my computer. Ive done the whole rebooting, re downloading itunes, redownloading apple software, the whole 9 yards.
What exactly happens when I plug my ipod touch 4g up if it turns on like it suppose to but instead of going to the home screeen with the little lighting bult in the battery is just acts like its not even plugged in. It just goes to connect to itunes screen.
I sent it to apple and they told me that whatever was wrong with it wasnt under warrenty but didnt tell me what it was. Ugh! It doesnt have water damage, I checked the indicators. So what do I do now? I would rather not go and get it fixed and spend 100 dollars. I would rather try and figure it out myself. Help please!From what Apple said it appears you have a hardware problem. I would either pay to get it fixed or make an appointment at the Genius Bar of an Apple store and discus it with them.
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