My sons phone has locked up and we can't remember our Apple logon ID or Password
my son has locked his phone and we can't remember the logon ID or pass word is there a way around this please
You need the AppleID and passcode used to activate the iPhone.
There is no workaround for Activation Lock. If you can remember
the AppleId, the passcode can be reset.
https://iforgot.apple.com
Similar Messages
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I have accidentally backed my sons iPad up from an old backup and i can't remember old apple password (i have to constantly change it because of kids) oh and just to make it worse i have changed my email address since old backup.HELP!!!!!!!!!
settings->iclound and logout of the old appleID account
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How can I find the owner of a found phone that must have been reported stolen but all you want to do is find out who the person is that owns the phone. But you have no idea who the person is who stole the phone in the first place but now you only want to give it back to its rightful owner.
I found a iPhone 5s, and I'm willing to return to the owner ASAP, but it seems that "he" have not turned on "Find my iPhone".
Could anyone help me get in touch with the owner, that was probably here for the 2014's World Cup?
I'm a Brazilian Apple user, and got stolen 6 months ago. I'm fully aware of what it is. Please, don't flood me with the obvious. The law here DOES NOT WORK.
This owner must get it back, even if I must send it overseas.
Thank you for the support.
<Edited by Host> -
My IPod touch got stolen and I can't remember Apple ID/ Apple ID password to be able to track it.
My IPod touch got stolen today while on vacation and I can't remember my Apple ID/Apple ID password, which I need to be able to track it. I know my email associated with my Apple ID so I got the password reset link sent to my email but when I click on it, it sends me to a blank page every time. I've tried this on a computer, iPad, and iPhone, and have even called in and gotten tech support yet no luck...any suggestions on what I should do!?!?!? (I'm on my sister's Apple ID and iPhone right now) thanks!!!
unless you have the find my iphone app enabled and the wifi was enabled when the ipod was stolen there is nothing more you can do i'm sorry that your ipod was stolen while you rwere on vacation but that is all that can be done
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My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?
Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
my phone has locked after updating , what should i do now to unlock ? now i don't live in usa ,i live in Bangladesh and i don't have that sim that i used to . i want to use Bangladeshi sim .
The phone was hacked to unlock it. It relocked when you updated. ONLY the carrier it is locked to can authorize unlocking it. If you are not/never were an AT&T customer and you do not have an original store receipt from either an AT&T or Apple store in the U.S. for a no commitment AT&T iPhone, they will NOT unlock it.
Buy a new phone. -
My sons phone is locked up kids got ahold of it and locked it up 5272629 minutes...help
my sons phone is locked up kids got ahold of it and locked up for 5272629 minutes
See if this helps: http://support.apple.com/kb/HT1212
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So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
when i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it help
Hello Todd:
I had this very same problem when trying to activate iMessage and Facetime on my iPad. When I signed into my account, I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in Settings on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.
Then, I found out what the problem was: When my iPhone was activated, it automatically registered my phone number for contact purposes. I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.
Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)
Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.
Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.
I hope that this works for you, Todd! ~ Brian -
My cousin's iphone gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin is involved to a motorcycle accident and he got a amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud account. Please, I need to access this phone immediately for emergency purposes. You are my only hope. The phone model is a1429 Verizon (Factory Unlocked). P.S apology for my bad English.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
jennfromla wrote:
... I have never plugged it into a computer...
Note:
All Data will be lost -
I am typing 3rd page of Word Document. It has locked up and a round multi colored ring turning when the mouse is on the document. It will not allow me to save it or move forward? Help!!!
Hopefully Word's auto-save feature will have saved most of your work.
If Word will not allow you to do anything, you have to force-quit the evil thing: > Force Quit... -
My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings
can you see the wi-fi address in the about? if it show N/A, your iphone needs to be repaired.
if your ios is 5.1.1 or you can see the wi-fi address,you could try to connect your iphone to the itunes to restore and update. -
How can i turn my iphone 4s into an ipod touch, the phone has been deactivated and has been recovered, i also do not have a sim card for the phone... can anyone help me.
http://support.apple.com/kb/ht3406
Apple recommended process -
I can't redeem my iTunes gift card, my phone is un activated, help desk has not helped. What does it mean my phone is un activated and how can I redeem my gift card for my 5c living I. The Caribbean
(Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
There isn't a phone number for iTunes Support.
If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
IPad has locked up and is unresponsive to touch...unable to power off and reboot..
iPad has locked up and is unresponsive to touch...am not able to reboot or tun off.
Have you tried resetting your ipad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.
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