My Sony Bravia Tv/blue ray combo no longer regonizes or plays any sort of disk.

No longer wants to play any disk. It does not detect one when inserted. Yesterday it didnt even want to eject the disk but after powering it off and back on it finally ejected it. Still will not detect or play a disk

Hi Jodymaynor,
Welcome to Sony Community.
Kindly provide us the model no. of your Sony device, for us to better assist you with your concern. Please see this link for you to have a guide on where will you check the model no.
Thanks!
Jerome

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How to ensure iTunes download in blu-ray combo pack?

When purchasing a blu-ray combo pack, how can you determine if the digital copy will be honored by the iTunes Store? Is there a certain logo to look for? I am seeing less packs with the actual iTunes logo. The words "works with iTunes" is meaningless since that might mean they expect you to copy a file from their web site into iTunes OR add an extension to iTunes. I'm looking for some way to ensure the code in the combo pack is REDEEMABLE from the iTunes Store.
Prior to every other provider popping up, I would always purchase the blu-ray combo pack before buying the download directly from iTunes. After getting burned a few times by mediocre companies with proprietary downloads I stopped buying discs altogether. With over 1,000 owned movies from iTunes, countless purchased TV seasons, eight AppleTV devices, and multiple iPads and iPhones, I really do not want to move away from Apple.
Thanks, in advance.
-- Fred

Wow, you're locked into the Apple ecosystem!
Here's how to tell:
If it says "Digital Copy", then it's iTunes compatible. Usually, you have to go to the Film Distributor's website, enter the code, then it passes you iTunes for download. Sometimes it's just copying from a DVD to your hard drive (which you can then use in iTunes).
If it says "Ultraviolet Digital", you're not going to be able to use it in iTunes. I've not seen any that are just Ultraviolet.
See this link at Amazon. It has links to each of the major studios, all of which have slightly different rules and policies.

How to program Sony RMT-VB100U Blu-Ray remote to control Vizio TV

I want to eliminate some remote controls...I have a Vizio TV and want to turn it on/off and adjust volume via my fancy little Blu-Ray remote Sony RMTV-B100U that came with my BDPS3500, BUT the pre-programmed brands do not include Vizio. How do I make this remote work with the Vizio, or am I just screwed and need to buy a tool belt to carry all these ****** remotes around? I'm not buying a universal remote when I have plenty of remotes that should do the job.

Hi nphiker,
Welcome to the Sony Community!
The supplied remote " RMT-VB100U " is not a universal remote control. However, you can control some televisions which is not a Sony TV. Please refer to the link below on page 44 for the supported TVs.
https://docs.sony.com/release/BDPBX350_EN.pdf
If my post answers your question, please mark it as "Accept as Solution"

I have an iPod touch 4th generation and have tried to connect it to my Sony BDV-E970W blu-ray player. The player does not recognise the iPod. What can I do to fix this?

I have an iPod Touch 4th gen player and cannot connect to a Sony blu-ray BDV-E970W player. Sony system does not recognise the iPod. Do I need to link the Sony to the net and upgrade the software on the dvd player?

As the other replier said, contact Sony. It may not be compatible with the iPod.

Sony SBD 360 Blu Ray and WRT54GS connect to network. Help!!

I am having trouble connecting this Blu Ray Player to my network. I have a cat5 cable from the router to the Blu Ray Player. I called Sony but they are telling me it is a setup problem with my router. All help will be appreciated.

On you DVD player, where you set it for DHCP, there were probably a number of various settings, hopefully something like Static IP, Subnet Mask, DNS & Gateway. Sometimes it asks for 2 Domain Name Servers.
So if you had set the IP of the WRT to 192.168.1.X/255.255.255.0, then assign the IP of your DVD Player to 192.168.1.20/255.255.255.0.
Most gateways have an IP of 192.168.1.1 but you can find out the IP by going to any of your connected clients (PCs) and from the Command Prompt type "ipconfig /all" and look for the DNS and Gateway settings. Write them down and then make those settings the same on the DVD player.
You can search on Blue ray forums.

IPod intergration with Sony BD 370 Blu Ray

Have a 120 gb iPod, recently purchased a Sony Blu Ray BDP S370. Can access the iPod from the front USB connection. However it will only allow folder by folder access to files, and does not give real names for files. Does anyone know how to fully utilise this capabilty. It is presently not connected to the internet.

I have the same problem on my HDX 16 have had no blu-ray playback for over a year and now I have updated to windows 7 the drive will not recognise duel layer DVD disks either.
I have tried all the various fixes listed, none work.
This seems like a firmware problem but no new firmware is available from HP (unlike other manufactures) and HP apear not to care.....

DVD/Blu-Ray Combo Drives

I am also confused about the abilities of a drive marked as "Blu-ray /DVD Combo". I am interested in purchasing an IdeaCentre K330 - 77273GU with this drive option (instead of the IdeaCentre K330 - 77273HU which comes with a "DVD Recordable" drive). There is not much information regarding part numbers or specific manufacturers of this drive. The only link I can refer to is the product page:
http://shop.lenovo.com/SEUILibrary/controller/e/web/LenovoPortal/en_US/catalog.workflow:item.detail?...
Is it safe to assume that this drive would have DVD and CD (and possibly blu-ray) writing capabilities even though the world "recordable" is nowhere in the product description? Does this mean the drive only reads these kinds of discs and cannot write to them? If there is any way to know for sure if this desciption implies that it is fully capable of writing DVDs and CDs in addition to playing blu-ray discs, I would gladly appreciate a response!
Thank you,
--Olmos117

Zehn,
Thank you very much!

Linksys e4200 - Best Connection for Streaming on Sony S580 wifi Blu ray Player

I have a new e4200 and I am trying to improve the signal for my blu ray player. The player is down one floor frm the router and I am able to get some reception on the blu ray. But there are times when I get spooling interuptions and drops of the network when I am doing something like Netflix. I have attended to all the potential physical contraints on the router that I can (ie, things in the way, barriers, etc), and have done basic setup changes like change the channel to remove interference.
I am not a techie but I learn stuff from internet and can fix a lot of problems. This one is a bit tougher. I think that I should be able to get a stronger signal with this router and want to know how I can optimize my setting to achieve this. With a signal meter I read a signal strength of approx -70dBm and speed of up to 12mbps on the onscreen meter...but this fluctuates from a low in the 3s, 4s and 5s. As I said the player is down a level and about 20ft east from the router with a few unmovable walls and the obvious staircase.
Any help of setting to solidify the signal would be appreciated. Thnx in advance for the help.

i just thought of another issue that may be helpful. the wireless receiver on the bd player is 802.11 b/g/n and is on 2.4 ghz band. sorry for all the adds, but i figure more info is better than less.
thanks
craigpicc wrote:
sorry...one things to add. When i do a speed test on the desktop wired to the router i get about 20 to 24 mbps, so think this would be the top out i get on speed from any wireless connection. hope this helps some.
thanks.
craigpicc wrote:
I have a new e4200 and I am trying to improve the signal for my blu ray player. The player is down one floor frm the router and I am able to get some reception on the blu ray. But there are times when I get spooling interuptions and drops of the network when I am doing something like Netflix. I have attended to all the potential physical contraints on the router that I can (ie, things in the way, barriers, etc), and have done basic setup changes like change the channel to remove interference.
I am not a techie but I learn stuff from internet and can fix a lot of problems. This one is a bit tougher. I think that I should be able to get a stronger signal with this router and want to know how I can optimize my setting to achieve this. With a signal meter I read a signal strength of approx -70dBm and speed of up to 12mbps on the onscreen meter...but this fluctuates from a low in the 3s, 4s and 5s. As I said the player is down a level and about 20ft east from the router with a few unmovable walls and the obvious staircase.
Any help of setting to solidify the signal would be appreciated. Thnx in advance for the help.

Blu ray drive no longer recognizing dvds or blu ray discs

Until about a week ago I was able to read cds, dvds, and blu ray discs with my dv6 product number lm720av. Windows 7 64 bit. I put in a disc recently and it tries to read the disc for a couple of minutes before it stops trying and shows no disc in the drive. I looked online and it looked like there were other instances of this happening but no one had a solution. It can read cds but not dvd or blu ray at this point. I tried uninstalling the optical drive via device manager and it uninstalled no problem then windows automatically found the drive and reinstalled the drivers which did not change the results. I saw online people were suggesting running sfc under administrator mode in the command prompt. No change. Does this mean my blu ray diode failed? I see two lenses in the drive, is one cd and the other a combo dvd/blu ray? Any other suggestions?
I am about 3 weeks out of warranty on this laptop.

Hi,
The following procedure will test if your notebook can start from a bootable disc in the CD/DVD drive - the advantage of trying this is that it will rule out any possible Windows driver error as the CD/DVD drive is under the control of the Bios when starting the notebook. So if you find that the notebook will not boot from the DVD, then it's almost certainly a Hardware fault in the optical drive itself and it will need to be replaced.
Using another PC to create a Windows 7 Rescue CD and DVD. Download the ISO from the link below.
Windows 7 64bit
You need use an application such as ImgBurn to correctly burn the ISO to a DVD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, insert the DVD and then restart the notebook and see if it boots from this disc - if it does, let the first screen come up ( this will show repair options etc ) then just remove the DVD and restart. If the notebook will not boot from the DVD, it will just load straight into Windows, in which case, just remove the DVD.
Let me know.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Blu-ray DVD no longer recognized by HP MediaSmart or Windows Media Player

I have the HP Pavilion Elite HPE 250-f desktop computer. This computer includes a CD/DVD/Blu-ray drive. I bought this computer in 2010, and all these years I have successfully played CDs and DVDs on the computer. Until now, I have not attempted to play a Blu-ray DVD.
A few days ago, I rented the "Divergent" Blu-ray DVD from my public library. The "Divergent" regular DVD was included in the package.
I put the Blu-ray into the CD/DVD/Blu-ray drive. The HP MediaSmart software recognized the Blu-ray, but the software got into an endless "update" loop and did not play the Blu-ray. Microsoft's Windows Media Player also recognized the Blu-ray, but did not play the Blu-ray.
One solution I heard about was to plug an HDMI patch cord into the back of my computer box, with the other end of the HDMI patch cord not plugged into anything. Supposedly, the HP MediaSmart software would play a Blu-ray if the software sensed an HDMI cord. Unfortunately, that did not work.
I then downloaded the Media Player Codec Pack, http://download.cnet.com/Media-Player-Codec-Pack/3000-13632_4-10749065.html Supposedly, this Codec Pack would allow the Windows Media Player to play the Blu-ray. The Codec Pack included the Classic Media Player.
I tried to play the Blu-ray on the current Windows Media Player and the Classic version, with the new codecs installed. But nothing worked. I then used System Restore to get rid of the Media Player Codec Pack. I found out that, in addition to the codecs, I was supposed to use the Slysoft AnyDVD HD software. However, I did not make any more attempts to use the codecs, and I did not download the Slysoft software.
Now, here's where things get weird. Now, the HP MediaSmart software and the current Windows Media Player do not even *recognize* the Blu-ray DVD. They play the regular "Divergent" DVD very well. But they do not even *see* the Blu-ray DVD.
I uninstalled the BDDVDRW CH20L driver, version 6.1.7600.16385 (win7_rtm.090713-1255). I restarted the computer, and a new driver was installed. The new driver's version is 6.1.7601.17514. But the Blu-ray DVD is *still* not being recognized.
Now, I'm hearing that a Blu-ray lens cleaner may be required.
So, what's going on here? Did the codecs in the Codec Pack damage the Blu-ray lens? Please advise.
Thank you for any help you can give me.

Hi, BH. Thanks for your response.
sp60287.exe seems to be for Windows 8. I have Windows 7.
But even if I got a PowerDVD version for Windows 7, I still have the issue of the Blu-ray disc not even being detected. The Blu-ray disc is in the drive, but the software (HP MediaSmart, Windows Media Player) says that there is no disc in the drive. This "no detection" issue began after I installed the codecs in the Codec Pack and tried to make Windows Media Player work with the codecs. Is there an issue with the Blu-ray lens? Or is there an issue with the Blu-ray disc itself?
I notice that the regular "Divergent" DVD has no fingerprints on it, even after I touch it. But the Blu-ray DVD has lots of fingerprints. Does the Blu-ray have some kind of weird surface? Is there some problem with the Blu-ray's surface that is causing the Blu-ray to not even be detected?
Thanks.

My supermulti blu-ray cd/dvd drive will not play or burn dvds...only says no disc found...HELP?

I cannot play dvds or cds on my supermulti blu-ray dvd drive. hp mediasmart player says no disc found.....an hp support assistant troubleshoot found nothing wrong with the drive and several searches for drivers says that no updates are necessary in that area either.......i'm not sure what to do now.....

try this: http://support.microsoft.com/kb/314060

Media smart DVD stopped playing blue rays and no longer responds

I have a DV5z-1200 cto, os win7. i watch a lot of blue rays on it. i just purchased the new tron bluray and half way thru it froze. i tried to shut the machine off but it wouldnt respond. i was able to get into set up and noticed i had a new update (4.something). so i did it and now i get nothing. the drive just keeps rereading the same spot. i have uninstalled the update and when this happened Mediasmart stopped working all together. i reinstalled all the older versions but i couldn't find my original version 3.8 or something like that. i could then get a blu ray to start but now the message about you need to contact your firmware provider on the disk keeps popping up and the disks no longer play. can some one please help.

Uninstall your present Media Smart with Revo Uninstaller, use the trial.
http://www.revouninstaller.com/revo_uninstaller_free_download.html
Restart and install CCleanr and run it's registry cleaner and repeat until it finds nothing. When it finds nothing restart the machine. It will give the option to save a back up of the registry files you are about to delete, save these all as a precaution and note where they have been saved.
Personally I have never had to reinstall the files, but I like to save them anyway, and when you are satisfied that everything is fine, then you may delete them.
http://www.filehippo.com/download_ccleaner/
Here is the Media Smart DVD file. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-87326-1&lc=en&dlc=en&cc=us&...
Save this to the desk top and right click to go to properties, and in the "Generals" tab it should read Size: 55,380,920 bytes and Size on disk: 55,382,016 bytes. If this is incorrect then you must disable Webroot Internet and try again.
If it is correct down load 7-Zip and right click to "extract files" open that folder and find the "src' file. Open that and look for "Setup" the sixth one from the bottom. Click on that to install.
http://www.7-zip.org/download.html (the one at the top of the list, type exe for 32 bit W7)
Before following this procedure for installation, make sure that you have disconnected from the internet and that your Webroot security is totally disabled. Remember to restart your machine after installing Media Smart and when it says "Press Play to Play" do not do this, it should load by it self.
This is a slightly older version, but I have tested with Tron and Harry Potter with ATI graphics and I know it works. The most recent on your support page is having a problem with some of the ATI graphics cards.
This procedure was discovered by another member on the forum, DavidPK, and so far has been the most successful. I am also hoping that disabling WebRoot will solve the problem here.

Blue ray dvd no longer reads movies only cd's

I have a friend with a HP Pavilion 87-126 4nr Notebook that was factory installed with Win 7 pro, unfortunatly he upgraded it to Win 8, which he did not like so then he had them put Win 7 back on it. Doing so erased all the HP restore functions and the Win 7 lost most of his drivers during the reinstallation.
I replaced all the drivers, except Windows installed a default 2006 driver for the BDVD drive and it now acts as a cd-rom only. It reads cds and roms but not dvd or Blue ray anymore. I reinstalled the HP Media software and it still won't recognize movies that it played just before the os change. When a dvd or Blue ray is put in the drive and we try to play a movie, it opens the drive bay and asks to 'insert a disc'.
THis is really annoying, I cannot find a driver for the BDVD on the HP site, I installed and ran the HP system scan, and went through the driver list. I installed the power dvd 10 to no effect.
Any regular cd plays fine, and the dvd / blue ray worked just fine prior to this, how can I get or reinstall the proper driver or software to fix this?

Hi Romanticapped,
I found some more information but need you to verify the product model as the one provided does not bring up any HP notebooks. However i was able to find dv7-1264nr. Can yhou verify if this is the model number your friend has?
You can aslo check HP Support to see if a softpaq is avilable for the DVD software that shipped with the system. I do not have the correct model of the unit otherwise i could send you the direct link to the softpaq you need. To get to that go to http://www.hp.com, enter the model number, then under the drivers section, look in the software section.
Thank you,
Jeorgie
Jeorgie,
I am an HP Employee

Blu-ray movies no longer play on ANY program

To whom it may concern,
I purchased Corel WinDVD Pro 11, hoping it would resolve an issue I'm having with playing blu-ray movies on my HP as of late. HP MediaSmart randomly stopped working (note, I have changed nothing on the computer since it stopped working).
On HP MediaSmart I get the message "The content is protected. The content is not allowed to play in the current display mode."
On Corel WinDVD Pro 11 (which it used to play movies a few months ago with the trial, thus me trusting in you guys, I purchased the program) it now says "Your display environment does not support protected content playback." Thus, I deleted the trial before it even expired.
I do not use an alternate display, I use the HP2310 monitor I bought with my computer. A Radeon 2700 series HD graphics card. And my factory DVD/blu-ray drive.
Please help! This is the only blu-ray player I have, and I got a bunch of new blu-rays for both my birthday and Christmas that I can't even watch. =(
Respectfully,
Justin T

Hello there, RichSteele.
The following Knowledge Base article offers up some practical steps to try for resolving your issue:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/ht1325
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Blue Ray DVD Burner: Will the drive play both formats i.e. Blue Ray

I'm configuring a HP notebook which will come with a Blue Ray writer and DVD burner. I won't burn anything. I just would like to know if the driver will play both formats, i.e. Blue Ray and DVD movies. Can someone answer my question?

duy48tran wrote:
I'm configuring a HP notebook which will come with a Blue Ray writer and DVD burner. I won't burn anything. I just would like to know if the driver will play both formats, i.e. Blue Ray and DVD movies. Can someone answer my question?
Hi,
What is your machine and its Operating system ? We don't know your machine therefore we can't answer your question. Please use the following way to find out what is your machine:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My Sony Bravia Tv/blue ray combo no longer regonizes or plays any sort of disk.

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