My sony xperia model acro s

my sony xperia model acro s having problem with internet connection , always obtaining ip address .Please help
my email . [email protected]

Greetings! At your convenience, please reach out to our colleagues at Sony Mobile for further assistance with your question. You can reach them at this site: http://www.sonymobile.com/global-en/support/contact-us/contact-info/. Thanks for your message today!
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Where to buy charger for sony xperia model no. SGPT1211?

i would really like to get sony xperia charger..
pls.help me to find where to buy it.
thanks
Solved!
Go to Solution.

Unfortunately, this is a major effort. It's been discontinued and is very hard to find. Sony has back ordered it, but it's in 2 parts, the brick and the cord. Combined it's about $55 or so. I found some retailed in China that are selling them for $70.
I just bought one on Ebay for $40 and hopefully it's compatible. Sony has done a terrible job with these adapters and their exclusivity and reluctance to make them universal with their other products. It makes it very hard to buy replacements.
Good luck!

What are the different Sony Xperia Z1 sol23 and Z1 C6906

What are the different Sony Xperia Z1 sol23 and Z1 C69061) sol23 model is working 4G for Asia 4G network2) What are the different sol23 and c6309

See wiki:
https://en.wikipedia.org/wiki/Sony_Xperia_Z1

Sony Xperia Z1 Water Resistivity false advertising and poor service from service center

I have bought Sony Xperia Z1 from eBay on 31 October 2013. I have been using this phone for nearly a year. The phone was good in performance but comes to water resistivity it will resist water for a few months but after few months even though the card slot and all flops are closed, the water gets in.I have faced this on 7th September when i was about to take a photo in pool, the water gets in and the phone was dead. And i took it to the service center ( Repair and Return Technology (I) Pvt Ltd) Egmore, chennai, on 9th September 2014. On 15th September i got a call that i have to pay nearly 20000 to rectify the phone. Then i called the service center and also sent mail to [email protected] and said that i was not satisfied with the reply. Then few days i again got mail like below
We understand your concern towards the service of your Sony XPERIA Z1.
We had received your Sony XPERIA Z1 at our Authorized Service Centre – M/S Repair and Return Technology, Egmore, vide Work Order No.W114090906449 with the nature of complaint “Cannot Power On”.
Upon physical inspection of the product by our engineers, the phone was found to be damaged due to external cause of liquid regression. As we mentioned in our Warranty Terms and Conditions, this service is not covered under Warranty. The Main Board needs to be replaced for satisfactory working of the product. The estimate for this service is Rs 12,488/- and Service charge is Rs.350/-.
This matter has been discussed with our management.
We regret that we are unable to comply with your request for free of cost service. We would once again request you to kindly approve the estimate so that we can proceed for service.
We solicit your kind understanding in this regard.
Thanking you and assuring you of our best services always.
Warm Regards,
Sony India Pvt. Ltd.
They just mention the flags turn red and so the water has got in. They were unable to explain how the water got in. I have seen several forums that many users facing this kind of issues even all the flaps are closed. I was completely stressed and depressed to hear this. I halfheartedly asked the service center to do the service on 1 October 2014. Today's date is 11 October 2014 but still now i haven't heard any update from SONY. When i asked SONY customer care or service center, they dont even know the status of the product, they saying that the phone has been given for service to next level, I have to wait for few days, But i have been waiting for 1 month. I was completely fed up with Sony Service as they are not even called me once regarding this. I have to call each and every time and not even get proper reply. Its very irritating.
If SONY is viewing this do necessary action or else you'll lose a premium customer and more customers in future.
Even though i got the phone how can i use this phone in water ? I completely lost trust in SONY and never buy any SONY product again. I'll go for Micromax next time.
Order No.W114090906449
Sony XPERIA Z1, Model No. C6902,
IMEI No.
I see many users here are suffering the same problem,
Beware of buying Xperia Water resistant products as it may not guarantee waterproof and they don't even give warranty if your phone got water.
Regards,
Narayanan
Solved!
Go to Solution.

I have had the same problem I have wrote to customer services and I keeping the same reply, that the phone has to be less than 1.5 meters, less than half an hour....... blah blah blah.
My phone failed in water and I had met all the conditions but they keep fobbing me off I have asked why they advertise the phone as waterproof when obviously its not. The last reply I got was well it might not be waterproof.
Absolute rubbish the phone and the customer service. and dont get me started on the smartwatch that failed in water as well it never worked I threw it in the bin.
Aviod sony products absolute junk I say.

Widgets and features in Sony Xperia phones not available in Sony Ericsson Xperia Phones

HI All,
I am using the Sony Ericsson Xperia Neo V and my friend is using the Sony Xperia Sola.
Widgets and features that are available in Sony Xperia phones are not available in Sony Ericsson Xperia Phones even after upgrading my phone to android ICS.
Can any one please tell me, Why this difference.
Or
Is their any way to get those features ,easy shortcuts to some frequently used settings and nice widgets
Finally. If these are not available for sony ericsson mobiles . Please do give us those features as an separate update.
Thanks
Lokesh.

Hello lokeshkumarn
You are right, unfortunately some apps are made available only for certain models, also some carriers may request some apps to be included or be left out of their custom firmware.
Most of the additional widgets and apps are available in the Play store for you to download.
Francis.

Firefox for Android crashes on all three of my Sony Xperia V's (LT25i), usually when a page contains one or more embedded videos or Flash animations.

I have three Sony Xperia V (LT25i) phones, all of which are running the latest Android firmware version (for that model (9.2.A.2.5) to date. Since I had been using Firefox since 2007, I tried numerous times to run Firefox on all three with limited success. The browser crashes whenever I load a page that had embedded videos or any other form of animation. The issue was so frustrating that it caused me to stop using Firefox altogether and switch to Chrome, which is in no way nearly as sophisticated, streamlined and feature-rich as my formerly-beloved Firefox - a situation which I would very much like to reverse. Thanks.

Oh, there are too many to list - basically any page that's even slightly heavy-handed with videos and/or animation.
For the record, I managed to ''somewhat'' alleviate the issue by uninstalling Adblock Plus, but I haven't yet done enough testing to verify that Adblock Plus ''actually was'' the root cause of the problem. However, that didn't solve the issue of the text on any page flickering at five-second intervals, which makes reading longer articles a very annoying and unpleasant experience.
Shady

Sony xperia z2 dk36 dock purchasing problems very annoying

Dear Sony,
I have several complaints sony accesory and could not find/purchase dk 36 magnetic charging dock in our country Turkey, xperia contact center also could not help me. Here is my correspondence with sony;
ME:
Message:
I just purchased xperia z2 - D6503 from online reseller in our country on 30.10.2014 Turkey, but I am not satisfied accessory out of the box; box contains just entry level headphones, ac adaptor and usb cable..
One of my friends (and same device sold that european countries) purchased same model device with lower price and its box contains full accesory; DK36 magnetic charging dock, mdr-nc31em headphones and front glass protectıve film. I wish to have these accesory (at least charging dock) because I paid higher price in our country and I am not satisfied sony's sales policy.
Sony:
Dear Levent HIZBUL,
Thank you for contacting Sony Xperia support.
First of all we are sorry to answer your mail with delay.
With regards to your inquiry, we would like to inform you that Sony Mobile products' sales kit contents may vary depending on market or country/region. Sony Xperia™ Z2 mobile phones' sales kit contents in Turkish markets include MH750 headset, charger, USB cable, display protector and documentation.
Should you require any further assistance please contact us through the telephone number +90 212 473 77 77. For more information on our products, services and support please visit www.sonymobile.com.
Please be aware that if you do not respond within 7 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Gülçin Armağan
ME:
Hello,
I disappointed that sales kit strategy, so where can I buy a dk36 magnetic charging dock and how much is it cost?
Sony:
Thank you for contacting Sony Xperia support.
First of all we are sorry to answer your mail with delay.
With regards to your inquiry, Sony Mobile Products become available in the Turkish market via Sony Centers and our company's official sales partners (operators and their chain of mobile stores). When Sony Mobile announces the release of a Product, the retailers carry out their orders as they wish, Sony Mobile delivers them the Products and this way they become available to end-users.
Please note that the availability of our products depends on the retailers' orders and stock while price depends on each company/shop's pricing policy. Therefore we cannot provide you with information about a specific price. Lastly, we would recommend you to conduct personal research in Sony Centers and mobile stores in order to find and purchase the Sony Xperia product you want.
If you would like to find and purchase Sony Mobile accessories please contact your nearest Sony Center. You can find the nearest Sony Center from www.sony.com.tr web site.
Should you require any further assistance please contact us through the telephone number +90 212 473 77 77. For more information on our products, services and support please visit www.sonymobile.com.
Please be aware that if you do not respond within 7 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Gülçin Armağan
Sony Xperia Support
ME:
I could not find any information for xperia z2 dk36 dock neither online store nor other sony stores, this indicates I can not buy original sony accesory in our country and this is very annoying.
I satisfied xperia z2 product but not satisfied sony’s poor after sales support.
I noticed that sony really do not care its customers especially in our country.
I disappointed again and I am tired my complaints to sony so I am ending this conversation.

Hi, Sony is correct with regards to different accessories being avaible in different countries......with regards to the magnetic charger have you looked at other forms of purchasing it from other retailers for instance Amazon or eBay etc?
Not 100% sure which online retailers are available where you live but i'm sure there must be some retailers offering it.
Good luck

Sony Xperia Z2 LTE tablet mobile connection stop working after incoming call

After incoming call to a tablet mobile data connection stop working at all. There is no connection to packet switched network, no icons of LTE/H(SDPA)/E(DGE).
Only software recovery or factory reset can help to solve this problem.
Obviously, it;s a bug of a ROM.
ROM 17.1.1.A.0.402, Model SGP521

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia M2 charging time

Hi everyone, I just bought a sony xperia M2. I charged it 2 days ago before switching it on for the first time.This morning, as the battery showed 1% left, I charged it again. It started charging more than 3 hours ago, and the battery is not fully charged yet (even below 90% still)Is that normal? Is there something wrong with my phone or charger? I think it is going to take 3,5 hours/4 hours to fully charge it and that looks strange. Anyone can help, or tell me if I need to worry? Thank you, Cindy

Can anyone please tell me the model number of Xperia M2 DUAL's official charging adapter & data cable, which come with it's box.
Is the Output voltage of that adapter is exact 850mA & 5volt?
bcoz, I got my phone as gifted from abroad..so I didn't get any accessories

List of problems getting with Z2. Drawing attention to Sony Xperia Team to resolve

Hi Sony Xperia Team:
I am using Sony Xperia Z2 since last one week. I have noticed couple of issues which is constantly making me frustrated.
I would appreciate if someone from Sony take these issues in a serious note and fix the bugs in upcoming firmware.
I came from other smartphone brand. Liked Z2 very much. But these are some issues which make me frustrated sometimes. I believe most of these can be fixed with a firmware update. I hope someone from this forum will pick these issues and escalate to proper place so that big can be fixed.
Note that, My device model is D6503, Baseband: 8974-AAAAANPZQ-00004-07. Build number: 17.1.A.2.69
Poor backlight performance in direct sunlight in outdoor
Ringtone is very low and not able to hear ringtone in outdoor.
While in ringtone rings, only one front speaker operates.
In call speaker mode, only one front speaker works.
Sometimes getting notification called, restricted access changed, emergency service blocked.
Earpiece sound quality something muffed.
Sometimes other party can’t hear my speech/got echo.
Screen locked while on call sometimes.
Tap to wake up is not so smooth.
Auto brightness is not fully functional. Not react immediately once light condition changed.
Sometimes while in call, phone go to different phone menus like Favorite, Groups, Notifications, Even in quick setting. Even once my phone went to Airplane mode.
Annoying Mobile data disconnect notification.
Last but not the least, Sony used very poor screen protection in Z2. As a flagship device Sony could have use a better material. I already seen a minor scretch in my display. Very disappointing as I did not do any torture test with my device.
There might have other issues. I hope other users will add if i missed anything.

You could still sell your phone to get another brand and model to satisfy your needs.

I forgot pattern lock on my Sony Xperia Z1 and i need it back

Hello,
on my sony xperia z1 phone i forgot my pattern lock. I can't use the Forgot Pattern Lock because it uses Wifi conection which i can't connect to...(my screen is locked) I want to hard reset it somehow but i tried allmost every method on the internet but none of them were working I tried holding the volume up and these things....but as i said it won't work for me. Can anyone please help me? THANK YOU VERY MUCH

In order to fix this you need to perform a system repair
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Sony Xperia Z3 Tablet compact handsfree does not work

Hi,
I just bought a xperia z3 tablet. When i plugged in the handsfree, the sound doesnt come out from handsfree but from the phone speaker itself. I have tried other handsfree and the result is still the same.
Pls kindly help... Asap..

Hi YuliardiLee,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you using Sony Mobile supplied handsfree or are you using Third party, are you also able to advise if the handsfree is CTIA or OMTP?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z1S Battery Life Issue Solved :D

Hi guys I just bought a Sony Xperia Z1s on tmobile 2 days ago,at the begining the phone was working awesome, fast ,no battery drain to worry about,but I transfered all the pics I had on my Iphone and it took like 14Gb of space on my Sony,then I suddenly realize that the phone was draining my battery sooo fast I started to worry, I looked all over the internet and I couldnot find any help,so I just went back and removed everything from my Sony(photos,contacts,everything) and I did a Factory Reset,wiped out my phone,now my phone works perfectly,no battery drain,no freezes,no crashes,I unpluged my phone from the charger at 12pm and its already 10:33pm and my battery percentage its 70%(facebook,youtube,Instagram,Vine,SMS,facebook messenger) and it only has used 30% of my battery,AWESOME!!!!!

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
There could have been a few reasons for this; did you happen to see what was using the battery in the battery usage section prior to deleting everything?
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still us

Hi... I would like to purchase a Tablet Sony Xperia Z 2 10.1 (the last one of the Z series) and I was told that Adobe does not support Sony anymore.... I need to be able to open and read Adobe PDF files and I would like to know if this tablet can still use Flash Player...
Is there anyo who can help me with this? I asked in the shop and I was told "yes of course" , but when I contacted Sony directly I was advised to check with Adobe as apparently in the recent months Adobe and Sony haven't been getting along anymore...

You may be mixing up two entirely different Adobe products.
1. Adobe Flash Player. Needed to view web pages designed with Flash. Not needed to view PDF files. Not available for Android (not just Sony).
2. Adobe Reader. Reads PDF files. However, the Android can also read most PDF files without needing Adobe Reader.

Can I sync my microsoft outlook calendar on a mac with a calendar on a sony xperia z3?

I will try to keep this simple!
I have a MacBook Air. Currently I use the calendar within Microsoft outlook for my appointments. Question: Can I sync that calendar with my google Calendar on my Sony Xperia compact Z3. I just need any calendar that syncs on my Mac with my xperia and vice versa. Looking forward to reading a simple solution:) Thanks

Short answer: NO!
We had all thought that MobileMe would do this with push technology, but MobileMe turned out to be less than expected (IMAP) and incompatible with Outlook if you use Exchange, which is the case with most corporate uses. However, if you have the option to run Outlook without Exchange, then MobileMe is a $100/year solution.
E.

My sony xperia model acro s

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