My Sony Xperia Z restarts randomly

Why is it that my Zperia Z phone keep restarting randomly... Battery is at approx 80%.

Im sorry to hear about the issue on your phone. Please contact Sony Mobile Support
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Xperia j restarts randomly... while Idle, on calls or charging

I own Xperia J since Feb and after i have updated it to Custom Jellybean (Custom caz. only few Jellybean features are been provided by Sony) provided by SONY...the phone restarts itself while its IDLE or on CALL or on CHARGING....Please if anyone know any solution...let me know. Thanks in Advance...

Thread moved to concerned sub forum.
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Sony Xperia Z1 Compact Randomly Shut Down and Is completely Unresponsive

HELP!
My phone has just randomly shut down. And is completely unresponsive.
I have put it on charge for a good 3/4 hours and the red light is not coming on, nothing happens when I try to turn on the phone either!!
PLEASE HELP ME

Try performing a system repair as this will often fix issues - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
If that fails then you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Sony xperia ion restarts when the gps

It is clear ... but the error does not appear just like that, let them think how to fix

I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Sony Bridge for Mac doesn't work with my Sony Xperia J

I have installed Sony Bridge for Mac version 3.7.1, but it won't connect to my Sony Xperia J which I have only had for 3 months.
I get the error "Could not connect to your Xperia device. Please disconnect and reconnect it again. Restart the device if the problem persists". All the time.
I have tried all of the suggestions in the error message. I have also tried reinstalling Sony Bridge for Mac, to no avail.
I am running Mac OS X 10.9.2 on an iMac. I am also using the correct USB lead - the one supplied with the phone.
The Mac system log shows this error:
Apr 3 20:42:35 robins-imac.default Sony Ericsson Bridge for Mac[973]: BUG in libdispatch client: kevent[EVFILT_WRITE] delete: "No such file or directory" - 0x2
I suspect that whoever wrote Sony Bridge for Mac did not try it on OS X 10.9.2.
I am seriously thinking of getting rid of this phone and getting one that works properly with the Mac - ie, not a Sony phone. Sony always seem to have problems with supporting Macs, for some bizarre reason.

Hi Yorkshirecomposer,
I will ask the development crew about the system log error. Additionally, could you provide me with error logs to send them as well?
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David

Not working in Sony Xperia ZL - Freezes on startup screen

freezes on photoshop touch startup screen in my sony xperia zl. uninstalled and restarted several times. still same problem. any solution please.

Was this an automatic update or did you
install the rom by yourself? Info about how/where you
got the rom would be helpful.
Please add information about
the settings/info on the device.
Thanks,
Ignacio

Email addresses fromThunderbird to Sony Xperia V

I've recently acquired a Sony Xperia V. I am a novice on smartphones and want to understand more about emails.I set up email via the email app on the phone. Who runs the app - Google? If so is this what is known as Gmail? When I tried to use Xperia transfer to transfer my email addresses from my laptop, it said No contacts were found, and of course when I try to send an email there are no contact addresses. I use Thunderbird on my laptop and have a tiscali.co.uk email address, which is now run by TalkTalk.I do not wish to change or set up any other email account, gmail account or suchlike. Is there any way to transfer the email addresses from Thunderbird directly into the Sony Xperia V, please? I successfully transferred my mobile contacts via an sd card. Can I use this method with email contacts and if so how, or will there be file conflicts?

Try settings-apps-all-camera,force stop and clear data.Restart the device.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

TS2634 While using my Ipod with a Sony sound dock, it randomly gives me an error message of "incompatibility." Any ideas?

While using my Ipod Touch with a Sony Sound dock, it randomly gives me an error message - "incompatible." It honestly worked perfectly for an hour, then suddenly stopped being compatible? Any ideas out there? I have:
started, restarted.
Plugged, unplugged.
Tried dock with a different ipod- worked fine.
Help!

It's a Touch, not a phone, so not sure how to answer if it's a 4G... sorry:)
Inspection doesn't yield anything obvious; I've tried a soft toothbrush and air duster spray, to no avail...
The Ipod touch does work on another device; I'm still trying to figure out why it worked for several hours this morning, then get the message that "this device is not supported by this Ipod." Wierd.

Sony xperia z1c notification problems

Hi all
Wondering if anyone can help. Bought myself a Sony xperia z1c which is running last firmware andriod (previously had a Samsung galaxy). On my Samsung if there was any action on eBay, Facebook, Skype etc I would get a notification along my top status bar. However with my Sony I don't get anything only once I open the app it shows that there is a notification. My notification settings are all turned on I'm totally baffled can anyone help or knows why this is happening issue really annoying kind of wish had of stayed with my s2 now. Thanks in advance Note:stamina mode is disable and only the gmail apk and native sms works well.

unfortunately this is not related with the apk sync. They are on.and all the individuals aplicattion that is of interest to me are with enable notifications. this sounds like a random thing!something give me the notification on the moment, another times no! like now... typing with some friends on google chat from the bowser and nothing append on the hangouts apk.but in others days, works wel.. and the annoying thing is the Skype!sometikes (80% of the time) lose the calls or messages. Need to open to get the losed calls!cam'on!! In other hand, stuff like gmail or facebook apk not the chat, works like a charm.

I can't install the Skype on my new Sony Xperia Z2

I can't install the Skype on my new Sony Xperia Z2. WHY?
Nie mogę zainstalować Skype na moim Sony Xperia Z2. Dlaczego. Potrzebuję i to szybko mieć dostęp. Dużo używam Skype.

Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Not responding without using sony xperia c4 for more than 7 hours

Hai, I am using Sony xperia C4 which i bought 20 days back My problem is when i keep my phone idle(i.e not using it for more than 7 hours), and then when i press the power button back, the screen turns black and not responding too. notification lights were on, and once i force shutdown my phone ,then the phone restarts and back to normal.. and that time my battery was in 20-30%... Please reply to this issue Thanks

I suggest that you try to repair the phone software using PC Companion..
Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?
If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Xperia U restarting frequently after root

guys
i need ur help asap
my phone is restarting constantly
it turns on and restarts after half a minute or so everytime
and goes on and on
i just now rooted my phone from here http://forum.xda-developers.com/showthread.php?t=1886460
and its video http://www.youtube.com/watch?v=7EpkrCq1gfM
my phone was then rooted.
then i installed u-disco and beats audio installer.
both need root.
beats audio installer warned me to backup using titanium backup if something went wrong.
i downloaded titanium backup but i didnt backup.
i then installed beats audio installer.
it seemed crappy so i unstalled it(not removed from phone).
and after that the phone kept restarting itself
it turned on and restarts after half a minute or so everytime
and went on and on.
when it turns on
i do get some 15 sec. or so before it restarts again
in that time, i removed beats audio installer.
but nothin hepled.
i even removed the sim and tried
but in vain.
i aint even able to find the reason for restarts
if its the beats audio or rooting
please tell me what to do
i am in a total mess

I recommend that you try to repair the software in the phone using PC Companion and see if that helps.
Moving thread to proper forum.
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If you want to get in touch with the local support team for your country please visit our contact page.

My sony xperia l disconnect internet automatically while using it with hot spot

i m using sony xperia l c2104 i m using 3g connection to connect to the internet everytime i m using my phone as a hotspot and try to access some heavy websites like shopping website, yahoo website my internet automatically get disconnected and will not work until i restart my hotspot so can anyone help me with this problem.
Solved!
Go to Solution.

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My Xperia Z2 restarts itself daily

hi
my z2 restarts itself once in a day,when it was idle.in the diagnostics menu,restart timings shown.its very irritating.what is the reason of restarting.My z2 running on the latest official sony firmware. i.e 17.1.2.A.0.314.Sony plz help me out.My model is D6502.i hav also tried it in safe mode,but the problem still present.i have installed a few apps only from playstore market.plz help me sson..............

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
As you have this same issue when in safe mode I would advise trying a firmware repair:
1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps
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- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony Xperia Z touch screen not responding

My Sony Xperia Z has been giving me problems ever since I bought it in May 2013.By October 2013 I had to send this phone for repair twice.In the last 9 months though it was doing well and there no problem till today afternoon when I found out that the touch screen was not responding.The phone was on charge when this happened and there was a heavy downpour though not a single drop fell on the phone.I tried using the power button to switch it on and off but could not use the shut the phone option because the touch screen wont respond.I have rebooted the phone and switched it off using the power+volume up button multiple times since then.After about an hour when I was trying for the umpteenth time to key in my password I saw that some numbers were randomly getting punched in.After several attempts the phone's touch screen did respond and I was able to make a call but post that the touch screen went back to the not responding mode.Another hour later and exposing the phone to the sun beating down while i was in a car helped and this time I was able to see all my msgs and mails.My elation was shortlived as the phone went back to the touch screen not responding mode.I had a short trip to make by air and I switched off my phone and put it on charge using the USB connected to my laptop.When I switched on after landing I found that I was able to key in my password but after that the phone again got stuck.Since this last occurence about two hours ago the touchscreen has not responded.It is frustrating to see that msgs are coming,people are calling and I can see the numbers,mails are getting downloaded but I cant do anything about it.Right now the phone is submerged in a jar of rice in the hope that the mositure might dry out and it will be back to normal again.Please suggest whether using the hair dryer would help or not.I must repeat the phone has not got wet.I also removed the screen guard on both the ends and the back cover to allow the phone to breath.Waiting anxiously for help

Update for a phone that cost me 34k Sony asks 26k for repair
Time to trash this useless,good for nothing phone..Sony please stick to making TVs and Cameras smartphone is beyond you.

My Sony Xperia Z restarts randomly

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