My Sony xperia z3 is not working.

I have the Sony Xperia Z3 and I have service through my provider yet I am not able to use any if the services such as texting,Internet or the ability to make or receive calls? It did it before but worked after a day but it's been almost a week.

It could be a faulty SIM card, or your account was suspended or your phone its on airplane mode you could repair the phone with PCC but most likely that wont solve the issue. PC Companion (PCC) Bridge (for Mac) Alternatives on How to backup Xperias http://talk.sonymobile.com/thread/36355

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My Sony Xperia ZL does not recognize the last update of the software

My Sony Xperia ZL does not recognize the last update of the software or from the same mobile or from the computer app, I formatted the phone but it still does not recognize it when I give updates check it tells me that the phone have the latest software.
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You can find the latest available software update information on our product blog. When an update is available for your phone you will get a notification.
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Try cleaning them but failing that, send it in for repair.
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Hi,
I'm sorry to hear that.
But since it's a demo unit, I suggest that you contact the person and/or the company that you have received the unit from. They should be able to give you further assistance in this matter.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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Hi zxeria, I agree with @Uliwooly - here are some additional steps on running the repair:
back up using PC Companion
1. Go to Support to install PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ depending on phone model.
You can view detailed information about this as you follow the steps in the Backup & Restore wizard).
back up using Bridge for Mac
1. Launch Bridge For MAC.
2. Select "Back up your Xperia device".
3. Select the data you wish to back up from your device (the windows can be expanded for more detail as below; then select "Next".
4. The backup will now be in process, do not disconnect the phone while this runs.
Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps
Running the software repair on Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.
I do hope this helps! If it doesn't then contact your local Sony Xperia Customer Care team as your device may need to be assessed by a repair agent.

Xperia J Earphones Not Working?

I bought my Xperia J 3days ago, and got the seinheiser MM30i. And i'm having problems with connecting them to my phone. It doesn't worked 100% correct. As i plug and unplug and mess around with the HeadsetIcon App, and it comes to work eventually.I'm returning my earphones tomorrow, if theres no solution. What are the earphones that work 100% on my xperia J ?

have you try other headphones? are this headphones CTIA or OMTP, your Xperia J work with CTIA so there are 3 posibilities1) the headphones are not working2) your 3.5mm jack its not working properly3) your headphones are OMTP is Sony spying on users in this forum?http://talk.sonymobile.com/thread/60197Don't forget to mark the Correct Answers & Helpful AnswersUNRELATED topic, if you have some time please check this threadhttp://talk.sonymobile.com/message/244522#244522

Sony Xperia Z3V sometimes not receiving incoming calls

Hello everyone! I bought a Sony Xperia Z3V phone on Verizon online and it works awesome but it has one issue. Lately, my friend texts me and says he's going to call me and I say ok. I wait for his call but never rings. He texts me and says he called me twice but my phone never rang at all! So I got my house phone and called myself but it didn't ring neither! I called myself 4 times and no incoming call at all! I left myself a voicemail and it did went through. Now here's the kicker, I have to make a phone call in order for the incoming calls to go through.... I tested that by calling my voicemail or house phone. After that, I called myself again and it went through. I asked my friend to call me back and it went through. BUT me making phone calls in order for the phone to receive other people's phone calls is not normal or supposed to be happening. What if I get an important call from someone and my phone doesn't get the call at all and I miss it?! Oh and the phone does have signal and is connected to wifi. No the phone is not rooted nor I want to root it at all. Anyone else dealing with this? Can anyone help me please and find a solution? Thank you.

Hi Phy, so when the probelm of not recieving phone calls happened again, I went to safe mode to see if the calls will go through and it didn't unfortunatly. Again I made a call to voicemail or house phone, then called myself and it went through. When I had it on safe mode, all the apps I had installed were removed. I went to check the already installed apps that the phone has to see if there is any corrupted app anywhere and they all seem to be working fine. What do you think is causing this? Do you have another solution? Thanks.

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Hello pawanwalker17,
We have not heard from you for a while. If you are still encountering the issue, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
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Big problem - Sony Bridge for Mac not working

About Sony Bridge for Mac, on my Mac OS X 10.8.4 system always stops responding in the "Retrieving Xperia information" stage. Then the system memory footprint up to 5.42G. I do not know why, but I do not believe this is a Sony product. Has now led me to the Mac system completely unable to sync my Xperia Z Ultra phones. My Sony Bridge for Mac version 3.4 . Both came with the phone or from the official website to download a version , are the fault persists . Please give a solution.

Could you please send me your details in a PM, and I will forward this.
Make a relevant topic and include the following.
Name:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Build number:
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Sony xperia m2 does not charge or turn on at all

sony xperia m2 stop wotking suddenly. does not charge and light does not show that its charging and does not turn on at all help please it under manufacturer warnty

I have had the same problem with my Xperia L just 2 weeks after i bought it... I try all things mentioned above but nothing helped so I take it back to T-Mobile (they pass it to Sony repair centar) they said that it's battery problem but after long 10days they give me brand new XL. It was some problem in matherboard.
Interesting fact is that they give me unlocked phone(first one was locked on T-Mobile).

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Sony reader not working after updating to Lion OS.?
How do I get my sony reader to work on lion os ?
Fix now avalible for UK
http://support.sony-europe.com/computing/prs/prs.aspx?site=odw_en_GB&m=PRS-650
Just pick model then os download
USA fix. http://esupport.sony.com/US/perl/select-system.pl?model_type_group_id=6
pick model number from left then click DRIVERS AND DOWNLOADS...... Enjoy
Angus Cooney

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Hi @Bk201 You can also try this: 1- Do a backup of your device information: How to backup?2- Then try to repair your device using PC Companion. I hope can be useful. Best Regards,

Sony Viao inbuilt webcam not working after Windows 10 update

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Hi mtaylor748,
Thank you for considering Sony Community!
Most probably the issue is with the Windows 10 driver since you mentioned the unit works with Windows 8 and 8.1. Unfortunately, we do not have the updated drivers for Windows 10 yet. Sony is still validating the updates from certain vendors and testing Vaio computers. You may check the announcement from Sony USA: http://esupport.sony.com/US/p/os10upgrade.pl? I'm note quite sure about the process in other country but feel free to contact Sony support in your location.
For further assistance, we kindly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/.
Hope this helps.
Best regards,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

Camara Xperia Tablet Z no funciona / Camara Tablet Xperia Z does not work

Compré la Xperia Tablet Z y a los 5 dias la camara dejó de funcionar, no se que pasó, solo se usó por mas o meno 4 horas en total, y dejó de funcionar
I bought the Xperia Tablet Z 5 days and the camera stopped working, not happened, only it was used for more or meno 4 hours in total, and it stopped working

Try this
settings > apps > all > camera > clear data > restart your tablet
if that doesn't work then repair your tablet with either SUS or PCC
Update Service (SUS)
PC Companion (PCC)
Bridge (for Mac)
Alternatives on How to backup Xperias
http://talk.sonymobile.com/thread/36355
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony xperia Z1 Will not turn on or off

I just got this phone a little over 1 week ago, i was walking out side it was -14 with a -26 wind chill, i heard my phone ring so i immediately went inside to answer my phone i got the power button so i could look at the message but the screen would not turn on, i thought it was just cause the device was cold so i left it inside to warm up as soon as i got home when i hit the power button at this time a white light appeared above the screen, but screen still has not turned on, i waited over night now the white light is red and still will not turn on i have tried doing a hard reset, and the power button volume up reset neither has worked is there anything i can do to fix this yet, ow and my computer can't restore it either

Contact your local Sony
http://www.sonymobile.com/global-en/support/contact-us/
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

My Sony xperia z3 is not working.

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