My sound output is disabled, the F10, 11,12 keys are greyed out

I think somehow I disabled the sound accidentally. I did restart my computer but problem still there.

1. System Preference > Sound > Output > Internal Speakers
     Make sure that the box for "Mute" is not checked.
2. If you see red light in the headphone port plug the headphone into and out of the port
     5 or 6 times to flip the switch inside. Sound may be stuck in the digital mode.
3. Reset PRAM.   http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
   "Resetting SMC on portables with a battery you should not remove on your own".
Best.

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