My sound won't work on my ipad even though the sound is up and the button on the side is on volume? Any ideas ipad 2

My sound won't work on my ipad even though the sound is up and the button at the side is on volume? Any ideas. For ipad 2

They will replace it with a refurb of like kind if the problem is deemed to be hardware related and not caused by misue. They will probably try restoring the device and troubleshoot it on their own before they replace it for you .... And I'm talking about an Apple Store here.
You should probably try this next.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

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