My speaker no longer works in Ipad 2 after 7.1.1 update

I recently updated my ipad 2 to ios 7.1.1 and my speaker stopped working,one day everything worked fine, the next no speaker, I am not a happy camper. The volume control no longer controls the volume only sound effects and the mute button only controls screen lock or sound effects mute.
if I plug in headphones then my volume controls return and it works fine, but disappears once I remove the headphones.
I have tried, rebooting, resetting, etc, followed half a dozen "fixes" online, none work of course.
took my device to the apple store on the opposite side of town, waited in line to speak to someone who tells me a) I need to make an appointment to see an expert, which is what I thought I was standing in line for. B) if its a speaker they need to replace my device and it will cost me $250 for a 32GB Ipad, or I could go online and use chat, but apparently my warranty is out so they wanted $20 to answer my question thru chat or phone, to tell me my warranty is out and I need to pay $250 for a new one.
I don't understand why I need to pay $250 for something APPLE did to my device, especially seeing multiple complaints online for the same issue.
can anyone help me? Can I rollback the firmware? This is ridiculous.

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing, Wall Paper, Sound etc will be reset

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