My speaker went out on iphone 5 so apple sends me a new one, it says if there is water damage to my old one they will charge me retail price. I don't know if there is but if they do find damage can I just get my old one back and send them theirs back?
If anyone could help me with this. I don't have that kind of money, but the thought of maybe my phone has damage I am unaware of and them charging me over 500 dollars is ridiculous
Do you not understand Out of warranty covers an iPhone that is not covered by warranty because the user has abused it in some way including water damage or is just out of warranty time wise
You get a factory refurbished unit in exchange and in US thne priceyou pay is $269 for an iPhone 5 any size
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorization for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service. Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare service contract coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details. Back to top
Similar Messages
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I know if i go to an apple store to have the screen change on my I-pod they will charge 99$ an give me a replacement i-pod...But can we pay an extra and get the I-pod 5 ?
No.. You get the same model as you turned in.
If you have a 64 GB 4G the exchange price is $199
Apple will only give yo a 10% discount if you trade in an old iPod and purchase a new one.
Apple - Recycling Program for iPod and Mobile Phones -
I don't know how to go back to the original look of my Dashboard. I don't know what I did, but now when I click on it, my Words with Friends game comes up and that is all. How do I "reset" it to the original things on it?
Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
You can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html -
HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?
That could be a problem, unfortunately.
But most likely the pages you were on are stored in the History list. Try pressing Cmd+Shift+H to get the History window.
To help prevent this from happening to you again in the future, I can recommend the extension [https://addons.mozilla.org/en-US/firefox/addon/2324/ Session Manager]. It is quite powerful but may not be able to help you any more than the History at this point.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems. -
I'm working on a movie in FCP and using cutaways and titles in many places in the timeline. While working on a movie 2 days ago, and I don't know what I did, all the cutaways and titles are now linked to the movie clips from below rather than above. When I "grab" them and drag them up to the top-side, as soon as I "release", they go back down. Along the menu bar, I've check the "view", "modify", "clips", etc., looking for any thing that might refer to appearance of the time line. What must I do to get the cutaways and titles back on top where they belong? The audio clips remained properly-linked to the time line and play properly. The cutaways and titles can be seen but do not play.
The cutaways and titles should be linked above the timeline clips, not below
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I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
JoeYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I don't know much about iPads, but I was wondering if there is a way to make Siri hands free? I am looking to use Siri with a student of mine and the student does not have use of their hands.
Go here and click on Account Management. Select a topic and you should be able to select Chat as an option for help.
https://getsupport.apple.com/Issues.action -
I have an iPhone 5 and the camera won't focus. I don't know if there's anything that can be done. Does anyone have any suggestions?
Basic troubleshooting
reset
restore with backup
then as new
as required if still issues then it is possibly a hardware fault suggest you take iPhone to an Apple Store genius bar -
Hi out there ! I've updated my account settings with a new credit card but it will not accept it why I don't know as it is a valid credit card !
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I purchased the package that allows you to export PDF files into Word files. Whenever I try to export the PDF into a Word file it never works... I don't know if there's something key that I'm missing but I'm pretty bummed I paid for it and it won't work. Can anybody help me out?
Hello,
I have paid for this service for a year and it never worked on my computer. I just renewed and it finally converted the file but it will not let me edit it. I join you in being bummed. Either I get help with this or I am asking for a 2 year refund. My intention was to be able to edit a pdf in MS Word.
pfierrorob -
hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?
You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?
Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout. -
If someone phones my mobile number, they are prompted to leave a 10-second message which them comes to me as a text. I want real voicemail with real voices but I don't know how to set it up on my iPhone4S. Can someone help please?
Ask your wireless provider. None of what you describe has to do with the phone itself.
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I don't know what's happening, but my apple ID is with my husband ID, and I've already changed?? Help me please?
Thats because the apps you already had are associated with his apple id because you purchased them with his apple id. All new apps you purchase under yours will be under yours only.
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I just want to know that if I buy an iphone 4S here in melbourne can i use it in china?
i don`t know whether it`s locked or not and i don`t know what`s the network in china as well.
Can somebody please help?
I am really in a hurry to know it.
Thanks a lot.
P.S: For the iphone 4S. is there any difference for the one from online shop or the actual store?iPhones purchased from the online Apple Store in Australia will be unlocked. To the best of my knowledge, unlocked iPhone are not available from the physical Apple Stores at this time, though you can call the Apple Store in Melbourne and inquire.
Note that the warranty on iPhones is not international, so if you purchase an iPhone in Australia and it needs service, you would have to ship the iPhone to someone in Australia to take or send to Apple for service and then ship it back to you.
Regards.
(Note for any readers: this is an old thread and I posted before noticing the date, but decided to leave my reply in case anyone else finds the thread and has the same question).
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