My speakers are not working but it still makes a sound when it boots up

my speakers are not working but it still makes a sound when it boots up.

Take each of the following steps that you haven't already tried.
1. Start with the steps recommended in this support article.
2. If your model has an audio-out (headphone) port, and a red light is coming from it, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
3. Boot in safe mode. Don't log in; just reboot as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
4. Reset the NVRAM.
5. Reset the SMC.
6. Reinstall OS X after backing up all data.
7. Make a "Genius" appointment at an Apple Store.

Similar Messages

  • My laptop speakers are not working but my headphones work fine

    I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem.  I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try?   Carl
    This question was solved.
    View Solution.

    Hello @hifive11,
    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
    1. Click the Start button
    2. Click Control Panel
    3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
    4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • My internal speakers are not working, but my computers says they are

    I get no sound with or without headphones it.  I have gone into settings and made sure that I have selected internal speakers as the output device, and that they are not muted.  Everything in the settings indicates that the sound is working fine, but I can't hear anything through the speakers.  I have also checked to make sure sound is turned on in the applications I am using.

    First reset the PRAM:
    http://support.apple.com/kb/PH14222
    If that doesn't do it, reset the SMC:
    http://support.apple.com/kb/ht3964

  • My laptop speakers are not working

    Hello,
    I am Using Lenovo Z50-70 Laptop, and my speakers were not working and i could hear sound only when i connect headphones but in playback not headphones driver was shown and still i could hear sound... i have checked show disable devices and show disconnected devices.
    anyways so what i did is Uninstalled the driver from device manager and it was rolled back to High Definition Audio Device , Now I can See my speaker driver and Headphone driver both in the playback section, And when i play sound it works on Laptop speakers and when i connect headphones it still plays on laptop speaker. To listen sound on headphones i have to manually change default device to headphones or speakers.
    I think its something with Audio Jack Is sending message t driver that headphones are connected when its not

    Hello @hifive11,
    I have read your post on how your notebook speakers are not working, but the headphones work fine, and I would be happy to assist you in this matter!
    The first step I recommend is to follow this document on No Sound from the Speakers (Windows 7). This should help to restore the sound to your speakers. 
    You can also enable the speakers on your computer as the default playback device. This can be done by following the steps below:
    1. Click the Start button
    2. Click Control Panel
    3. Click on Hardware and Sound (sorting the control panel icons by "category"), and then click on Sound
    4. Under Playback, you should see one or two speaker icons. One of them should already have a green checkmark next to it (which will be your notebook's headset device). If the second Speakers icon is not visible, right-click in the list of devices and select Show Disabled Devices
    5. A second, disabled icon of "speakers" should appear. Right-click this icon and click Enable
    6. Test your speakers
    If the issue continues, I recommend returning your notebook to a previous restore point before the speakers stopped working. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 7).
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • My speakers are not working properly.

    my speakers are not working properly.the speaker dosent work with music and the keypad clicks,but speakers work fine with siri and voice memos even the speakers work fine with ringtones .how is it possible?

    "Speakers" - there is only one speaker on iPhones
    Restart the phone.

  • My laptop speakers are not working properly so wanted to visit service centers of hp in london

    from yesterday night my laptop HP pavilion g6 speakers are not working properly. out of many only one speaker is working so i want to visit authorized service centers so that i can fix the issue.

    Hi,
    Try the following.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp56001-56500/sp5646​0.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if this has had any effect on the audio issue.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Pavilion g6 both speakers are not working

    my laptop pavilion g6 is one and half year old and my both altec srs premium speakers are not working.................when i troubleshoot audio problem in control panel it does not shows any problem so please help me

    Hello rakesh_kaunder.
    Thank you for posting on the HP Forums. I understand there is no sound coming from the computer's internal speaker. I apologize for the delay, but I will do my best to assist you!
    Before any other troubleshooting is done, I would like to run the Microsoft Fix it utility. This tool will troubleshoot and potential resolve the following:
    - Corrupt or disabled audio driver(s).
    - Issues with your audio device(s).
    - Settings of your audio devices (in case something is not enabled that should be).
    Please download and run the utility from this Microsoft website: Automatically diagnose and fix Windows audio playback problems
    This utility will potentially resolve the issue on its own. If the issue is not resolved, please try the troubleshooting steps in this HP document: No Sound from the Speakers
    I believe all of this troubleshooting will resolve your internal speaker issue. Please post your results, regardless of the outcome. Thank you for posting this issue on the HP Forums. Have a great day!
    Mario
    I worked on behalf of HP.

  • My speakers are not working when I try to play music or when I get notifications buh when I go to sound and increase and decrease sound it works HELP

    My speakers are not working when I try to play music or when I get notifications buh when I go to sound and increase and decrease sound it works HELP

    Clean iPhone charging port with a clean dry toothbrush. The iPhone port has a short, and falsely senses it is in a dock device.

  • Pavilion a6303w speakers are not working

    After having to completely remove all files from my computer, due to mechanic systems program. I reinstalled my computer to it's factory settings. I am unable to download my backup disks as well as my speakers are not working. I have checked the Audio and everything is up? Can anyone help me with how to get my audio back?

    When you say "I checked the Audio and everything is up", does that mean that you checked all of the settings in the Control Panel/Sound module?  You should assure that you sound device is set as the default.  Also, check all of the settings one by one to assure that they are checked properly.  Then, update the driver.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • Macbook Pro 17" - My built in speakers are not working.

    Macbook Pro 17"
    My built in speakers are not working.
    The speaker logo is not highlighted (grey not Black) and when in sound options  "output" pane only displays the digital out for 'optical' - ie, the internal speakers dont register (headphone socket works)
    Any ideas?

    1. If red light is visible in the headphone port, plug the headphone into and out of the port 5 or 6 times
         to flip the microswitch inside the port. Hopefully that will make the mode revert back to analog from digital.
    2. Reset PRAM. http://support.apple.com/kb/PH4405
    3. Reset SMC.   http://support.apple.com/kb/HT3964
         Choose the appropriate method.
    Hope any one of these steps helps.

  • Sound Speakers are not working! Not allowed to control the volume! Why?

    Hello,
    Digital Output is not working on my iMac PowerPC G5 with Tiger. Suddenly, sound disappear and I was not allowed to turn on the volume through the keyboard buttons; a "not allowed" icon confirms that.
    First I thought It was because Perian, Quicktime plugins, libraries, etc as I have read searching on these forums but I have just installed Mac OS X from the default install disc after formatting but the problem is not solved!
    Speakers do not work but headphones and airtunes do.
    Did the iMac Sound Speakers die?
    Help me, please!

    Imac G5 OS10.5.3
    I have the same problem but with a twist:
    In system preferences:
    Under sound:
    Output selected:
    Under name: Digital out
    Under type: Built in audio
    Below that : settings for selected device
    It says:The selected device has no output controls
    It won't let me adjust the audio up or down, no sound.
    I can hear the chime when the computer comes on, though.

  • My z10 speakers are not working help me please

    Hello
    I bought the BB Z10 last week and after 5 days i found that the speakers are not working ,i have tried everything such taking the batter,restart,format etc
    i have found so many people have the same situiation that i ave with my bb
    what should i do ??

    Hello Doss188.
    Do not reboot the Z10 or tried to get the battery for a minute to see if it works?
    Regards.
    Kudos **Do not forget to give those people who help and advise you regarding your questions, as well give the answer like**
    @ gutijose14
    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
    BlackBerry Protect and  BlackBerry Link constantly.  #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • My external speakers are not working, any suggestions?

    My external speakers are not working, any suggestions?

    try different audio or USB cables.
    try the speakers with a different computer.
    go to the speaker manufacturer's website and see if there's some troubleshooting info or a new driver that you need.
    check System Preferences > Sound > Output
    see if the speakers show up in the sound output device list
    make sure the mute box is unchecked.
    Check Applications > Utilities > Audio Midi Setup
    see if your speakers are selected in the column on the left
    make sure the mute box is unchecked

  • My MacBook Pro internal speakers are not working, what happened?

    My MacBook Pro internal speakers are not working, what happened? If I plug in earbuds or external speakers, there is sound. In sound preferences, internal speakers are not a choice. Why doesn't my internal speakers work?

    Hopefully one of these steps should solve the problem.
    1. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    2. Reset PRAM.  http://support.apple.com/kb/PH4405
    3. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    4. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.
    Best.

  • I phone 5S 32GB Silver's External Speakers are not working.

    Model - Iphone 5S 32GB Silver
    IOS - 7.0.6
    Problem:
    I have Recently bought Iphone 5S 32GB model & was using it wisely. Since Yesterday I have realised my Phones External speakers are not working. all other features of the phone are working properly.
    Solutions Tried So far:
    Silent Mode On/Off
    Restarting Iphone
    Reset All Settings
    Complete Iphone Erase
    Please post if anyone else is having similar issues or have solution of this problem.
    Krupal

    No it shows "Volume" not "Headphones" when I try playing music via external speakers & trying to  adjust volume.
    I have noticed one thing.
    When i tried pushing/rubbing (Gently Not too Hard) bottom right front side of my Iphone ( exactly right side to Home Button) my speaker started working again for some time.
    when it stoped again i applied same method.
    Is this some kind of loose connection ?????

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