My spectre xt 132001 TU screen is not broken or anything but won't open.

My spectre xt 13-2001 TU won't open the screen. The laptop is new it's just barely 8 months old. The screen opens and remains white. I don't know what could be the cause because its not broken or showing any sign of crack or anything. it shows two big thick lines that in the beginning they show as faded lines then get intense color after some time. I have checked in the forum and seems like people have problem with this laptop. Somebody tell me if the warranty covers the screen with the same problem as mine because i took the laptop where i bought it and the guy is saying the warranty doesnt cover the screen. Please advise.

Hi  ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY Spectre XT 13-2001tu Ultrabook and the Notebook not won't open to the start screen. Here is a link for help when your Notebook won't start correctly.  I would start at the top and work my way down. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Did you make any hardware changes before this happened? Let me know how this goes, I hope this helps. Thanks.

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