My springboard crashed moving from old 3Gs to new (but used) 4. Now what??

I recently got a new phone from my new work- the iphone 4. It was previously owned by a co-worker and still had all his info on the phone. I activated it with at&t but didn't have my old phone for them to do a data transfer/backup. They gave instructions and it seemed really straight forward.
I followed their steps to backup and then data transfer all my songs, apps, calendar, etc. All seemed fine until the new 4 turned said "Springboard" had crashed. It entered safety mode too. My contacts transfered but not my apps. Everything of the new old owners is still on there.
I wanted to try again but it won't respond to iTunes - I think because it is in safety mode. I had my 3Gs for almost 3 years but I'm completely unfamiliar with "Springboard" and safety mode.
What do I do now?? I would like to avoid going to the at&t store as the wait it forever.
Also, I don't have iCloud yet- I don't know if this makes a difference backing things up but I really don't have money to get Lion yet.

He had moved the iTunes Music folder to an external drive
Bummer.
Copy the entire \Music\iTunes\ folder to the external.
Plug it in to the new computer.
Hold Option and launch iTunes.
Select *Choose library* then select the *iTunes library* file in the iTunes folder on the external.

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