My start button doesn't work in Windows Pro 8.1
I installed an Windows Pro 8 to 8.1 Pro x64 on a desktop computer. Both were clean installations, no other software was installed. With Window 8.1 Pro, the start button worked for a day after all the updates, then booted the computer. Now, if I try to right
click on the Start button with the mouse; nothing happens. Thinking it was a virus, I used Windows Defender to search to the for a virus and nothing found. No other Windows updates to fix the problem! To me it just another glitch in Windows!
I updated a laptop at the same time with Windows 8 to 8.1 X64, not the Pro version. The laptop was a OEM version of Windows 8. The laptop works fine with Windows 8.1 after upgrading it.
Hi,
Please try to copy WinX folder under C:\Users\Default\AppData\Local\Microsoft\Windows into C:\Users\[your user name]\AppData\Local\Microsoft\Windows.
If it doesn't work, please run following command to repair system:
dism /online /cleanup-image /restorehealth
If the issue persists, let's test the issue in New user account.
If all these steps doesn't fix your issue, please capture the actions during this process by using Process Monitor:
Process Monitor v3.05
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
How to use, please refer to this article:
Using Process Monitor to capture system events
http://www.sophos.com/en-us/support/knowledgebase/119038.aspx
Keep post.
Kate Li
TechNet Community Support
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