My subscription ends next month - how do I convert to Captivate 8?

My Captivate Subscription ends next month - no phone numbers are posted and chat is unavailable - how do I cancel my subscription and convert to Captivate 8?

Hello,
In subscription you are eligible for any newer version comes up during one year contract. You need not to cancel the subscription. You need to download Captivate 8 from the link given below and install it on your machine by using the same Adobe Id under which you bought the subscription.
https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate#
Please let me know in case you need any further help.
Regards,
Rajeev.

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