My subscription fee seems wrong (too high)

Hey community, This is a question for Australia - not sure if this forum is global. So I'm currently on the free premium trial but the 'My Account' page says that I will renew at $14.99 per month. On the Spotify page to become a premium member it shows the cost is $11.99 per month. That seams more reasonable and more in line with Apple Music, Xbox Music etc. Does anyone know why I'd be setup to pay $14.99? Note that I did NOT sign up via Apple because i know that's 30% higher. I signed up directly on Spotify website. If it is wrong, how to I contact Spotify to fix it? Thanks.

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  • PGC...data rate too high

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    Hallo,
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    changing colors/brightness of the bad image: a drastic change prevents the error. I adjusted the histogram and made everything much lighter.
    Just a gamma correction with values between 1.2 and 2.0 didn't help.
    changing the image size prevents the error. I decreased the size. The resulting image was still bigger than the monitor area, thus it still had to be scaled a bit by Encore DVD, but with this smaller version the error didn't occur. The original image is approx. 2000 px x 1400 px. Decreasing the size by 50% helped. Less scaling (I tried 90%, 80%, 70% and 60%, too) didn't help.
    using a slightly blurred version (gaussian blur, 2 px, in Photoshop CS) of the bad image prevents the error.
    My guess is that the error depends on rather subtle image properties. The blur doesn't change the images average brightness, the balance of colors or the size of the image, but still the error was gone afterwards.
    The problem is that I will work with slide shows that contain more images than two. It would be too time consuming to try to generate the DVD over and over again, look at which slide an error occurs, change that slide, and then generate again. Even the testing I am doing right now already "ate" a couple of days of my working time.
    Only thing I can do is to use a two image slide show and test image couple after image couple. If n is the number of images, I will spend (n - 1) times 3 minutes (which is the average time to create a two slides slide how with a blend). But of course I will try to prepare the images and make them as big as the monitor resolution, so Encore DVD doesn't have to scale the images any more. That'll make the whole generation process much shorter.
    If I use JPGs or TIFFs, the pixel aspect ratio is not preserved when the image is imported. I scaled one of the images in Photoshop, using a modified menu file that was installed with Encore DVD, because it already has the correct size for PAL, the pixel aspect ratio and the guides for the save areas. I saved the image as TIFF and as PSD and imported both into Encore DVD. The TIFF is rendered with a 1:1 pixel aspect ratio and NOT with the D1/DV PAL aspect ration that is stored in the TIFF. Thus the image gets narrowed and isn't displayed the way I wanted it any more. Only the PSD looks correct. But I think I saw this already in another thread...
    I cannot really understand why the MPEG encoding engine would produce bit rates that are illegal and that are not accepted afterwards, when Encore DVD is putting together all the stuff. Why is the MPEG encoding engine itself not throwing an error during the encoding process? This would save the developer so much time. Instead they have to wait until the end, thinking everything went right, and find out then that there was a problem.
    Still, if sometime somebody finds out more about the whole matter I would be glad about further explanations.
    Best regards,
    Christian

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