My superdrive will no longer read dvds, but it will read blank ones, whats wrong?

I hope you can help; progressivelymy superdrive has stopped reading DVDS, it reads blank ones straight away withno issues but dvds, games, movies etc it doesn’t read anymore.
It now wont read abrand new game I bought (the sims late night) and will not read the apple snow leopard disk and wont read any dvds.
It sounds like its working, no loud sounds - it sounds fine then it spits it out.
My tech info is ;
HL-DT-ST DVDRW GA11N:
  FirmwareRevision:          KA18
  Interconnect:          ATAPI
  Burn Support:          Yes(Apple Shipping Drive)
  Cache:          2048KB
  Reads DVD:          Yes
  CD-Write:          -R,-RW
  DVD-Write:          -R,-R DL, -RW, +R, +R DL, +RW
Write Strategies:            CD-TAO,CD-SAO, CD-Raw, DVD-DAO
Weirdly I updated it 10.6.8 from 5 and itworked after 5 tries with my disk but then, when I turned I turned the computeron the next day It wont work, and the superdrive doesn’t work now.
I live very far from the nearest applestore – 50 miles so it’s a hassle to haul my 27inch imac there.
Please help!

No these forums are not moderated by employees. that's why they call them Communities, it's all Mac users.
It's also very hard to give you a straight answer just like that. This may sound stupid, but are you sure you're inserting the disk right-side-up?
You can try running the hardware test (if you can reboot from the DVD: reboot holding the C key) but if you have these issues with a Mac under Warranty, it may be best to bring it in. Check with Apple, as ther may be a certified Apple repair shop closer to you.

Similar Messages

  • HT4623 ive installed iso7 on my ipad and its askin g for password but i did not install one,what can i do?

    i've installed iso7 on my ipad and its asking for password but i did not install one,what can i do?

    Hey Beata G,
    Welcome to the Apple Support Communities. If you are unable to install the software update, you may need to plug the iPad Mini into a power source. If it is below a certain percentage in power it will require power to ensure that iPad Mini does not loose power when installing. If you still have issues the following article will walk you through that process and also if you want to update the iPad Mini through iTunes.
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht4623
    Regards,
    -Norm G.

  • My imac screen works fine but it keeps flikering and freezing whats wrong with it

    my imac screen works fine but it keeps flikering and freezing whats wrong with it? theres no crack or problem with it it just freeze's ande flikers

    It sounds as if your graphics chip (on the logic board) is failing.  The other answer could be that your screen is not well, but I lean more towards the graphics chip.  If you have Apple care or are still under warranty, call Apple.

  • Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi ! i have this new itunes account but when i wanna use this for apps he ask me for a card number but i don't have one .what i supposed to do ?

    Hi Mada7ina,
    If you are looking to set up an iTunes Store account without an associated credit card, you may find the following article helpful:
    Apple Support: Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Regards,
    - Brenden

  • I can airprint from my macbook and imac but not my iphone and ipad, whats wrong?

    I can airprint from my macbook and imac but not my iphone and ipad, whats wrong?
    I'm aware that all printers are not airprint enabled but since i can print form my imac that should not be a problem right?

    Hey Fredrik68,
    I would double check and see if you meet all the requirements for AirPrint here, including the printer model:
    AirPrint Basics
    http://support.apple.com/kb/HT4356
    Have a good one,
    Delgadoh

  • HT204053 while reviewing my new apple ID it demands my credit card information but I do no hace one, what should I do?

    while reviewing my new apple ID it demands my credit card information but I do no hace one, what should I do?

    this is the same with me but im on ios 7 and its really inoying me as i cant get anything

  • My iphone 4 works but the screen wont turn on, whats wrong

    My phonw got wet and the screen was cracked. so i thought the screen mustve gone bad or something so i bought a new screen and got it replaced. Now the whole phone is working like i can hear the messages come in and everythin but the screen just isnt turning on. I really need to know whats wrong with the d phone? Also i knew it was wet so i left the phone in rice for 2 days and then got the screen replaced.

    try holding and pressing the sleep button and home button together for a few seconds and see if there will be any change in the screen and apple logo should appear after 10 seconds or so if not i guess its a problem with the screen itself maybe darkened pixels or maybe a wire is cut off

  • I am having trouble opening links from websites I am currently on. The window will pop up but the content is blank. What should I do?

    I do not know if this is a result of something I did, or something that happened when I updated Firefox. Any help would be appreciated as I really need the windows to show the content I want to see. An example of what I am talking about:
    I was on Verizon's website and I wanted to sign up for more information on the iPhone. When I typed in my e-mail address and hit the submit button, another screen pops up and where there would be a web address, it says "Search Bookmarks and History" but will not show me the content.

    Do you have that problem when running in the Firefox SafeMode? <br />
    [http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
    ''Don't select anything right now, just use "Continue in SafeMode."''
    If not, see this: <br />
    [http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

  • 4 days old MBP 13". First boot up showed charge of 100%, next boot up showed battery fully charged but the percentage read 98% in the subsequent boot ups the battery is fully charged but percentage reads 96%. Whats wrong??

    I recently purchased a 13" MacBook Pro. On my first boot up, the battery charged to 100%. I didn't operate this thing on the battery. The next time I booted this thing up, the battery was charged but the meter read 98%. In the subequent boot ups of this machine, and I still having not used the battery, my battery is fully charged but the meter now reads 96%. IS there some problem with the hardware or the software? Help is appreciated!!
    Thanks.

    hey thank you for the info. Based on what happened, the battery has gone up to 100% just once when I booted this machine for the first time. On subsequent occasions the Battery Charged symbol has appreard at below 100% charging. I have been using my MacBook Pro for the whole day with outlet power and never did the battery go back to 100%. I hope I don't have to calibrate the battery on this model?

  • When syncing my iPod photo it transfers 2 songs then gives error message ' cannot read/write disk' what wrong?

    Can someone tell me whats going wrong when I manually sync my iPod with computer only 2 songs transfer to my iPod then I get error message ' unable to read/write disk ' the 2 songs are transferred to iPod and I have to keep starting the process over again, what can I do?

    First, try shutting down (powering off) your computer and resetting the iPod
    http://support.apple.com/kb/HT1320
    Start up the computer, and connect the iPod to a direct USB port on the computer, if you have been using a USB hub.  If there are other USB devices (other than standard keyboard/mouse) connected, you may want to disconnect them, as a test.
    If that does not help, or you already did that, it is possible that the iPod's hard drive has become faulty.  It is also possible that the hard drive is OK, but there is data corruption that is making the iPod's storage unreliable.
    If the problem is not resolved, you should probably do a Restore on the iPod in iTunes.  The Restore button is on the iPod's Summary screen in iTunes.  This will erase the iPod, reinstall its software, and set it to default settings.  If the cause is data corruption, the Restore (erasing the storage) should fix the problem.  However, if the cause is a hardware fault on the hard drive, it will not help; the Restore may not complete successfully, which will leave your iPod inoperable.

  • When sending emails with cc copy recipients, header does not show the cc copy email adds it was sent, but, messages are received by all. whats wrong?

    Our office email add experiencing this problem just the other day. Our email hosting provider havent found the solution yet despite my frequent follow ups.
    Our business partners in Malaysia are already complaining because, suddenly email heading formats changed. Emails they receive from us (we are using the orange outlook express and mozilla thunderbird) when received by them, doesnt show the Cc addresses to whom we sent the email to. But, it is confirmed being received by all, their email adds appearing only in "To:". They are now confused, thinking that we are not cc copying all concerned parties in our emails but in fact we are. We have done test messages and still same problem exists. Hope anyone could help. Thanks in advance!

    Confirm your headers are correct:
    when you view a 'Sent' email in Sent folder
    It shows headers TO and CC with email addresses
    When you click on 'Other Actions' and select 'View source'
    It says something like this:
    '''From - date here'''
    X-Mozilla-Status: 0001
    X-Mozilla-Status2: 00800000
    X-Mozilla-Keys:
    Message-ID: info
    '''Date: date here'''
    '''From: sending email address'''
    User-Agent:...Thunderbird/31.4.0
    MIME-Version: 1.0
    '''To: email address'''
    '''CC: email address'''
    '''Subject: subject title here'''

  • HT1349 When trying to down load an app it keeps saying my password cannot be found try again but it is the right one what do I do about this problem

    When downloading from iTunes or an app I put in my apple Id and it keeps sayin cannot be found try again but I no it's the right one how do I solve this problem

    In that case your email provider's server is having difficulties to deliver the message to the recipients email provider server.
    This has got nothing to do with Thunderbird.
    There is little you can do though. You may have the recipient to check with his email provider if they have any issues.

  • Problem with updating but it won't tell me whats wrong?

    Okay so I go to update because it says a new version is available. And it won't even let me sync my iPod because it says it's un "Usable" so I go to update. And nothing happens I tried re-installing, but to no availe. I can't even restore my iPod to the original settings. Although I would like that to be a last resort. So if there is a way I can manually download the update or something I dunno. Can I get some help?

    Just a suggestion, don't update itunes from within the program while itunes itself is running.

    Unplug your ipod.
    Go to http://www.apple.com/itunes/download/ and save the iTunesSetup.exe file to your hard drive.

    Then double-click on it to install the new version of iTunes. Make sure itunes starts OK before plugging your ipod back in.

  • My macbook pro shows some wifi networks, but not mine. i dont know whats wrong, the wifi networks works on my phone as well as other laptops.

    my macbook pro shows some wifi networks but not mine. it comes up on other computers as well as my phone but will not show up on my wifi network options.

      Direct you to the proper forum for MacBook :
    MacBook Series Forums
    https://discussions.apple.com/community/notebooks?view=discussions
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • Need serious help!? my itunes says - i tunes has stopped working - everytime i try and play any type of video on my computer.. i have re istalled it, repaired it, tryed cleaning my pc, and i tried updating it but it still wont work? whats wrong with it?

    it only does this when i try and open a video and i click close the program. after that i try and open i tunes and it says the same thing 2 times then it opens again but still wont let me play movies

    Try b noir's user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
    tt2

Maybe you are looking for

  • White screen when I turn on the computer

    My Macbook Pro would not let me click on anything so I restarted my computer by holding down the power button, but then it stayed at a white screen for awhile, then turned to a blue screen before my login screen poped up. It let me log in but then wo

  • ITunes album artwork not showing

    I operate a college internet-only radio station.  The system we use is based on iTunes. Each week, music distributors send me links to download new music.  On average, I load about 20 albums per week into the system.  The files are usually .zip files

  • Bounding box and selection tool problems (CS5.5 Illustrator OSX)

    When I select objects by dragging arrow tool (i.e. logos, headlines, etc.) I often have a problem that other objects are also selected (images, things that are not visible or not actually there) and I can't unselect them easily to get just my selecti

  • I bought MPEG2 QT Component for QT 7.6 and it has never worked properly

    I try to open Files with the .mpg extension using the MPEG2 Component for QT 7.6.4. I get an error message every time that these files cannot be opened because they are not MOV files. They open successfully with VLC. MPEG2 Streamclip both versions ca

  • Nforce3 raid sata raid driver

      Hi everyone... I have a k7n2  Delta 2 board and have installed everything...but noticed the Sata Raid driver floppy that came with it has become corrupted (probably by me) Anyway...does anyone know where I can download any Nforce3 sata raid drives