My SVD132190X has no recovery partition. Recovery discs from Sony may not have worked. (Error 393)

Hi there, my computer (SVD132190X) has no recovery partition due to the beta release of windows 10. Since I wanted it back, I got the recovery discs with the words SVD1322xPX. When I use it though, I get an error saying 393. I'm certain that I didn't set up raid and didn't add a hard drive. Any help?(Sidenote: From what I heard, if I do need another hard drive, then where can I get a speaker cover and its hard drive?)

Hi ReSummit,
Welcome to Sony Community!
The probable cause for code 393 is the RAID configuration. You mentioned you didn't modify or change this right? Please follow the steps here and change the RAID configuration back to RAID 0 and then try recovery: How to use the RAID Configuration Wizard with the Recovery Media Kit.
If still the same, then probably you're having a hardware issue or corrupted recovery discs. You may visit https://sony.encompass.com/ to purchase parts and accessories, and even recovery discs for your unit.
Hope these helps.
Thanks,
Vincent
If my post answers your question, please mark it as "Accept as Solution"

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