My syncing my iphone to itunes, it constantly gets stuck on step 2 of 8, backing up. I can't get any further to sync any further data. Can anyone help please?
I need someone to help as i cannot sync any music or get my audio message off my phone. How do I get passed step 2 of syncing???
If it's getting stuck in step 2 it probably means the previous backup is corrupt someway. I would remove the last backup (copy it to another location for safe keeping) and then try to backup again manually.
If you tell me what kind of computer you have I can give further instructions for moving your backup to a different location.
What happens if you cancel the sync and do a manual backup?
right click on the device in the left-hand column of itunes, and select backup from the menu that appears.
Similar Messages
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Help??
Hello nanowillnotwork
Check out the article below and pick one of them that relates to your issue. What you need to find out is that does the computer as a whole recognize your iPod nano or is it just iTunes.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G. -
My Iphone 4 comes up with "Cannot restore due to Error 21". My security settings are all ok as when I connect another Iphone to my PC, it updates & works fine. Does anyone know what Error 21 means please?
When you searched Google for "iPhone Error 21" what did you find?
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all of my contacts, music etc has vanished from itunes. have no idea why? can anyone help. apple replaced my iphone 4 handset today as it was faulty. i did sync the old phone before i gave it back to them. can anyone help?
Backup, backup, backup...
T-21 wrote:
Hello.
I did not touch my computer the past week, I've only been messing with my laptop. I had my computer off a whole day. I turn it on, open iTunes, and everything is gone.
Is your laptop a different computer than your computer?
You have two computers?
iTunes is missing everything from which one/both?
I system restore. Everything is gone. None of my podcasts, apps, or music files are there.
Do you mean you reinstalled the system from scratch?
Yes, that tends to delete everything.
Or you restored everything from a backup?
Directions on where to go to download all past purchases?
Selete Store on the left side of iTunes.
Make sure you are signed in.
Click on Purchased on the right side under Quick links to redownlaod your purchases.
Then make sure to regularly backup, backup, backup all your important data . -
My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?
This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.
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I tried synI tried syncing my iPad to my computer but it says it's synced with another computer. This is not true and I verified in iTunes preferences that my ipad's name appears in the devises list. Can anyone help?cing
See if this is what you are experiencing ad try the solution in this article if you are.
http://itsmichaelw.com/tutorials/this-computer-has-been-previously-synced-with-a n-iphone-or-another-ios-device/ -
i bought a iphone 3gs off a family member and its on o2 i activated the o2 sim in a bb because o2 support advised me to activate on different phone as mine will not sync it says sim is not installed to iphone on itunes can anyone help please ...?
cheers for the reply mate yeah she said that its locked to o2 so i done all i mentioned above also spoke to a o2 advisor and he didnt have a clue its stupid i have searched the internet for this problem and cant find a thing i cant be the only person to have it happen lmao its well annoying and stupid if you ask me nothing is simple these days ow well guess i will have to go to the apple store
thanks again mate appriciate it -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
I'm having problems connecting my iphone to itunes. I have the Itunes on my computer but it wont register my phone is connected... Can anyone help please? xx
If your music was purchased within iTunes, then you should be able to get your purchases restored. If it was music you imported, then you must re-import the CD's. So sorry that you lost it all. Most people never back up their data.... even when they talk the talk but never walk the walk. 3 copies, and rotate them. son, father, and grandfather (Old school stuff but if you have a bad disc, the other saves may be your rescue!)
Good luck... -
I have downloaded itunes direct to my pc but despite syncing with my ipod they are not downloading, however itunes downloaded direct to ipod are syncing to pc. Can anyone help please?
What seems to be the problem? Songs are not syncing from your iTunes library on your PC to your Nano? Is this the same computer you have always synced the Nano with or is this a different/new iTunes library?
B-rock -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?
Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.
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I have trouble syncing my exchange calendar and contacts on my mac. Can anyone help please?
I have trouble syncing my exchange calendar and contacts on my mac. They will initially load up but will not sync back and forth and stay up to date. Can anyone help please?
I forgot to add my iPhone and iPad work seamlessly with these two topics but my iMac and my Macbook Air don't.
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i updated my iphone to ios 6. now i can not charge my phone with any cable. it says charging do not support this accessory. what should i do now? can anyone help please!!!!!!!
I upgraded my iPhone 4 last evening to iOS 6, the upgrade completed and the device was usable. Then in the morning I went to the device to check E-mail, Voice Messages, Test Messages, etc... and the phone was dead. I tried plugging the device into a charger (for a couple of hours) - still dead. Plugged into computer with iTunes, device not recognized or discovered, and iPhone was still dead... Took the iPhone into an Apple Store and the Technician looked it over for any visible signs of defect/malfunction, then performed various tasks to breathe life into the phone - nothing... His suggestion, at this point, was to replace the phone. He speculated that the iOS upgrade possibly corrupted the iPhone's charging firmware, and that this device was now a BRICK. Keep in mind that the phone and it's charging abilities were perfectly fine prior to the iOS Upgrade. I hate to go through the replacement hassle and the cost ($159.00) when the iOS upgrade caused the problem. Any suggestions? Thanks!
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HT4059 Not synchronising my book from iPhone too iPad can anyone help please??
It not synchronising too the both of them if I buy books from iPad or iPhone there not cuming up on them anything on so it should work can anyone help please?? Thanks if u do x
If they were purchsed by your AppleID, then they should Synch.
Nevertheless, if your issue wasn't solved and you in hurry you can try the following:
Download this application http://www.ipod-to-computer.net/ibooks-transfer.html.
Export all books to desktop + uses iTunes to import them into Library + Synch the books again to your iPad.
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