My system preference is blocked
whenever i click on system preference it says you can't open the application system preferences because it may be damaged or incomplete.
Trash the com.apple.systempreferences.plist file which is located - /Library/Preferences
Restart your computer.
Similar Messages
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Since upgrading to Lion OS 10.7.1, the wifi connectivity keeps blocking up intermittently and we need to manually keep switching on and off the wifi utility to get the connection back. even locking the preferred wifi network in system preferences does not help. This never used to happen with Snow Leopard
This is a big thank you to Rys Sinnefeldt who posted this fix.
Rys has made this fix very easy to do and takes literally 2 mins. It involves replacing the Atheros Lion driver 4.0 and replacing it with the snow leopard driver. Don't worry, Rys has made this so simple to do even I could do it and so far I have had no more wifi drops.
follow this link
http://rys.pixeltards.com/2011/09/04/osx-lion-wifi.html
Thanks again to Rys. -
Blocking system preferences in user accounts
Hi is there an easy way to gray out the system preferences panes on user accounts in Snow Leopard? I have been using workgroup manager and it will work for a time but then spontaneously stop and require me to re-manage everything again. Not sure if I am doing something wrong in workgroup manager or if I am using it for the wrong task, but it doesn't take for any length of time. Thanks for the help.
Hi is there an easy way to gray out the system preferences panes on user accounts in Snow Leopard? I have been using workgroup manager and it will work for a time but then spontaneously stop and require me to re-manage everything again. Not sure if I am doing something wrong in workgroup manager or if I am using it for the wrong task, but it doesn't take for any length of time. Thanks for the help.
-
Is there a system preference menu somewhere that is blocks exporting large files?
Why won't iphoto 8 allow me to share large files? Are there system preferences set that I can't find?
I am trying to burn a DVD, and don't want to downgrade the image quality. It is set to moderate, and the place of choice is greyed out.
Thanks!As a test launch iPhoto with the Option key held down and create a new, test library. Import some of the large photos and test to see if the same problem persists. Does it?
To get the original large photos out of your current library Command (right) - click on a thumbnail and select Show Original File from the Contextual menu.
You'll be taken to the original file in the Finder so you can COPY it to the Desktop to use in the test library.
OT -
System Preferences Panel Is Blocked
Hello everyone! When I try to go into Extensions or Profiles it pops up with something like this:
how can I fix this?
Also my computer is fairly new as i got it in September but it is going pretty slowly and apps take forever to open and i get the spinning wheel a lot. My share button on Safari doesn't work as it says "No Service" when u click on it.
Help please!Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy
6 Easy Tips to Speed Up OS X Yosemite on Your Mac
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information
Do a backup.
Quit the application System Preferences.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.systempreferences.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Because I downloaded from internet, I am unable to open. I cannot find where I give permission and/or if I need to download some plug in or something. Please help and thanks.
Hello Charlene,
It sounds like you are getting a message that the application you downloaded can't be opened because it's from an unidentified developer.
Gatekeeper is a feature of Mac OS X that by default blocks software from unknown developers, but you can change the functionality to download and install software from developers you trust:
Gatekeeper gives you more control over what you install. You can choose the safest option and only allow apps that come from the Mac App Store to open. There is also the option of only allowing apps that come from the Mac App Store and identified developers. Or you can choose to allow any apps to open, just like previous versions of OS X.
Gatekeeper options are found in Apple menu > System Preferences… > Security & Privacy > General tab under the header "Allow applications downloaded from:"
If you trust the source you are downloading the application from, you can switch the option to "Anywhere" to download the file. Once you finish downloading the file, you can always switch back to one of the other options.
OS X: About Gatekeeper
http://support.apple.com/kb/ht5290
Thank you for using Apple Support Communities.
Best,
Sheila M. -
No more Bluetooth: profiler or system preferences
Originally thought this was a software issue: tonight while trying to connect to my cell phone, the Bluetooth icon in System Preferences just disappeared. No longer shows up, even after trashing the com.apple.systemiuser file.
Did SMC reset, still no luck. Not even showing up in profiler either. Will boot from external disc and try. Will create guest account and try. But coming just a month after getting a new Airport card, I'm suspecting this may be a hardware issue.
Only the fourth time this MacBook has been in the shop for major repairs.
Any other suggestions?
Thanks.It seems you're going in panic!
First of all run mainteinance , look for system updates if any, and take care of any block key pressed
on your keyboard.
Do not abuse of Force Quit it 'd destroy preference applications, if your itunes take 3h to import your library you can setup in Energy Saver panel some tunings to protect lcd.
I think 3h to import a music library is not normal, can you post some other info about?
What can of device you are copying from?
Did you import ,when you set up your new iMac , an user from your old mac?
Take a look also at spotlight corner, if there's a little point inside the glass icon , spotlight is indexing your drive/s , this is normal on the first system's run and this 'd slow mac performance. -
System preference security panel missing
Trying to download an app from Microsoft, blocked by security but there's no panel in System prefs. What's the workaround?
After opening System Preferences, you should see an option called "Security & Privacy" at the top of the window. Select it. Then, press the padlock at the bottom left corner of the System Preferences window, and select "Anywhere" under "Allow applications downloaded from".
If you still cannot see the option, go to View menu (on the menu bar) and see if Security & Privacy is listed. If so, choose it -
Move System Preferences Help file back into System Preferences folder?
How do I move System Preferences Help file back into System Preferences folder. I unintentionally moved it. My Mac blocks putting it back. Suggestions? Thanks!
Somehow I managed to delete my System Preferences shortly after upgrading, and was able to use the 10.4 one for a while until I applied the patch. Luckily, I already had Pacifist, and with your directions I was able to get close enough so that I could find the Applications folder within the ContentsofEssentialsSystemSoftwareGroup > ContentsofEssentials.pkg > Applications > SystemPreferences.app.
For that, I owe you the deepest gratitude and a gigantic THANK YOU. My System Preferences is now fully reinstalled and working wonderfully.
Pacifist might actually be worth purchasing. -
System Preferences hangs with Mountain Lion
Various parts of system preferences hang under Mountain Lion. Prior to upgrade there was no problem. Any ideas?
I am still having this problem as well. Multiple panes will fail to launch. A reinstallation of ML failed to fix this. I even did a fresh reinstall, manually copying over my Documents, Music, Pictures, and other essential files to a backup drive beforehand. Almost all System Preferences fail to launch. A list of those that fail:
Desktop & Screensaver
Security & Privacy
Notifications
iCloud
Mail, Contacts, & Calendars
Date & Time
Software Update (The only one that seems to extend beyond the preference pane. Software update will not launch, even though I know there are iPhoto and iTunes updates to be downlaoded.)
Dictation & Speech
Time Machine (I really, really, really, really, really want this one to work!)
Startup Disk
Third-party:
Glimmer Blocker (I have let the developer know. There is an update, it does not seem to be working at this time.) -
Disable User Access to Accessibility Pane in System Preferences
Hello Everyone,
What I want to do is have a user account which does not have administrator access have access to the System Preferences App but not access to certain functions. Things I want to disable are Accessibility, App Store, Dictation and Speech, Keyboard, Parental Controls, Secuirty and Privacy, and Users and Groups. The reason for this is that this is something I am trying to get setup for as a new design for the user allowances to assist with some issues that have been reported by teachers for sets of student laptops. As a note they need to be able to access things like the Printers and Network menus because these are laptops which are assigned to the students. They will go home with them so they need to be able to have access to change the settings for networks and add printers.
For some background of changes to the system that I have made. I have given access to the students using Directory Utility so they can edit the print settings without having to use an Admin password by updating the groups settings and adding them to the Pritner Admin's group manually. I am planning on blocking access to certain programs like Terminal because the students are using it to force the laptops to "talk" in class which they think is funny but the teachers are finding it disruptive and have asked that I disable this for them. I also am using Netinstall to mass deploy the image that I am making because I need to deploy this to around 100 devices.
I look forward to any suggestions everyone may have for this.
PegasusNHello Baltwo,
I usually post over in the education section when I am posting questions. This is more a question of how do I modify what is available in the system preferences pane than related to me doing a mass deployment. I put those notes in because usually people start off with comments like disable system preferences or why would you want to block access. What I really need is OS specific rather than mass deployment. The search system also loves to look in the iPad forums and just reports back thinks like how to turn the settings back off once they have been turned on. As it stands I do disable the keyboard shortcuts but that does not keep the students out of the pane sadly.
Thanks for the ideas though. If I cannot get an answer here I will try over there next. -
System Preferences unexpectedly quits when attempting to access "Users and Groups". Report pasted below.
This is the 3rd attempt to resolve the crash through Apple discussion. I have removed the .plist file and that has not resolved the problem.
Process: System Preferences [5037]
Path: /Applications/System Preferences.app/Contents/MacOS/System Preferences
Identifier: com.apple.systempreferences
Version: 11.0 (11.0)
Build Info: SystemPrefsApp-214001000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [119]
Date/Time: 2011-12-20 10:33:12.475 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 95601 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 7350 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: 307C2C75-F36F-44B2-A24B-72B4DC45EED2
Crashed Thread: 1 Dispatch queue: Garbage Collection Work Queue
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
com.apple.preferences.users v.12.0 (Users & Groups)
objc[5037]: garbage collection is ON
fatal resurrection error for garbage block 0x400b8e0e0(QCPlugInPatch[352]): over-retained during finalization, refcount = 2
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8d0ed385 _spin_lock$VARIANT$mp + 53
1 libauto.dylib 0x00007fff80dd1a9d Auto::Admin::find_allocation(Auto::Thread&, unsigned long&, unsigned long, bool, bool&) + 61
2 libauto.dylib 0x00007fff80dd62cd Auto::Zone::block_allocate(Auto::Thread&, unsigned long, unsigned long, bool, bool) + 189
3 libauto.dylib 0x00007fff80dc3f98 auto_zone_allocate_object + 296
4 libobjc.A.dylib 0x00007fff834c00b9 class_createInstance + 86
5 com.apple.CoreFoundation 0x00007fff896ce347 +[NSObject allocWithZone:] + 23
6 com.apple.QuartzComposer 0x00007fff8d73ad20 +[QCPort allocWithZone:] + 135
7 libobjc.A.dylib 0x00007fff834c0035 _objc_rootAlloc + 21
8 com.apple.QuartzComposer 0x00007fff8d73bb29 -[GFNode createInputPortWithArguments:forKey:] + 242
9 com.apple.QuartzComposer 0x00007fff8d73b95d -[QCPatch(Override) createInputPortWithArguments:forKey:] + 273
10 com.apple.QuartzComposer 0x00007fff8d7360de -[GFNode initWithIdentifier:] + 480
11 com.apple.QuartzComposer 0x00007fff8d735d3a -[QCPatch(Override) initWithIdentifier:] + 50
12 com.apple.QuartzComposer 0x00007fff8d7492cd -[QCInterpolation initWithIdentifier:] + 44
13 com.apple.QuartzComposer 0x00007fff8d735c2a +[GFNode(Private) newWithIdentifier:] + 90
14 com.apple.QuartzComposer 0x00007fff8d735bc7 -[GFNodeManager instantiateNodeWithName:] + 128
15 com.apple.QuartzComposer 0x00007fff8d735afe -[QCNodeManager instantiateNodeWithName:] + 55
16 com.apple.QuartzComposer 0x00007fff8d735a54 +[GFNodeManager instantiateNodeWithClassName:identifier:] + 405
17 com.apple.QuartzComposer 0x00007fff8d7382af -[GFGraph(Private) _loadState:] + 577
18 com.apple.QuartzComposer 0x00007fff8d737ce2 -[GFGraph setState:] + 1151
19 com.apple.QuartzComposer 0x00007fff8d73746c -[QCPatch(Override) setState:] + 324
20 com.apple.QuartzComposer 0x00007fff8d79962f -[QCRenderInImage setState:] + 57
21 com.apple.QuartzComposer 0x00007fff8d73847c -[GFGraph(Private) _loadState:] + 1038
22 com.apple.QuartzComposer 0x00007fff8d737ce2 -[GFGraph setState:] + 1151
23 com.apple.QuartzComposer 0x00007fff8d73746c -[QCPatch(Override) setState:] + 324
24 com.apple.QuartzComposer 0x00007fff8d73079b QCPatchFromCompositionWithOptions + 2297
25 com.apple.QuartzComposer 0x00007fff8d85aa23 -[QCComposition(QCCompositionRepository) initWithCompositionFile:safeMode:requiredProtocol:] + 666
26 com.apple.QuartzComposer 0x00007fff8d72cd66 -[QCCompositionRepository _updateCompositions:] + 1056
27 com.apple.QuartzComposer 0x00007fff8d72c408 -[QCCompositionRepository _loadAllCompositions] + 386
28 com.apple.QuartzComposer 0x00007fff8d72b456 -[QCCompositionRepository initWithOptions:] + 865
29 com.apple.QuartzComposer 0x00007fff8d72b033 +[QCCompositionRepository sharedCompositionRepositoryWithOptions:] + 93
30 com.apple.QuartzComposer 0x00007fff8d72afd4 +[QCCompositionRepository sharedCompositionRepository] + 20
31 com.apple.imageKit 0x00007fff81f6d501 -[IKImageCropView(effects) addEffectWithName:type:position:] + 113
32 com.apple.imageKit 0x00007fff81f733d4 -[IKImageCropView setCropInfo:] + 402
33 com.apple.imageKit 0x00007fff81fd50ec -[IKPictureTaker setRecentPictureAsImageInput:] + 218
34 com.apple.imageKit 0x00007fff820a578d -[IKBuddyView initWithCoder:] + 60
35 com.apple.AppKit 0x00007fff878eb7ff -[NSClassSwapper initWithCoder:] + 576
36 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
37 com.apple.Foundation 0x00007fff8a75ba4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
38 com.apple.Foundation 0x00007fff8a732530 -[NSArray(NSArray) initWithCoder:] + 486
39 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
40 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
41 com.apple.AppKit 0x00007fff878e8679 -[NSView initWithCoder:] + 1051
42 com.apple.AppKit 0x00007fff878e81e9 -[NSCustomView initWithCoder:] + 652
43 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
44 com.apple.Foundation 0x00007fff8a75ba4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
45 com.apple.Foundation 0x00007fff8a732530 -[NSArray(NSArray) initWithCoder:] + 486
46 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
47 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
48 com.apple.AppKit 0x00007fff878e8679 -[NSView initWithCoder:] + 1051
49 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
50 com.apple.Foundation 0x00007fff8a75ba4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
51 com.apple.Foundation 0x00007fff8a732530 -[NSArray(NSArray) initWithCoder:] + 486
52 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
53 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
54 com.apple.AppKit 0x00007fff878e8679 -[NSView initWithCoder:] + 1051
55 com.apple.AppKit 0x00007fff87d7014b -[NSTabView initWithCoder:] + 101
56 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
57 com.apple.Foundation 0x00007fff8a75ba4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
58 com.apple.Foundation 0x00007fff8a732530 -[NSArray(NSArray) initWithCoder:] + 486
59 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
60 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
61 com.apple.AppKit 0x00007fff878e8679 -[NSView initWithCoder:] + 1051
62 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
63 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
64 com.apple.AppKit 0x00007fff879d9cac -[NSWindowTemplate initWithCoder:] + 3998
65 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
66 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
67 com.apple.AppKit 0x00007fff877ec02b -[NSNibConnector initWithCoder:] + 446
68 com.apple.AppKit 0x00007fff877f3a60 -[NSNibOutletConnector initWithCoder:] + 367
69 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
70 com.apple.Foundation 0x00007fff8a75ba4a -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1193
71 com.apple.Foundation 0x00007fff8a732530 -[NSArray(NSArray) initWithCoder:] + 486
72 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
73 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
74 com.apple.AppKit 0x00007fff877eae66 -[NSIBObjectData initWithCoder:] + 2156
75 com.apple.Foundation 0x00007fff8a75a86b _decodeObjectBinary + 2860
76 com.apple.Foundation 0x00007fff8a759b86 _decodeObject + 201
77 com.apple.AppKit 0x00007fff877ea4d8 loadNib + 235
78 com.apple.AppKit 0x00007fff877e9a28 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
79 com.apple.AppKit 0x00007fff877e9943 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
80 com.apple.frameworks.preferencepanes 0x00007fff84933fc4 -[NSPreferencePane loadMainView] + 154
81 com.apple.frameworks.preferencepanes 0x00007fff84934f14 -[NSPrefPaneBundle instantiatePrefPaneObject] + 438
82 com.apple.systempreferences 0x0000000109bbe988 0x109bb6000 + 35208
83 com.apple.systempreferences 0x0000000109bbdfbe 0x109bb6000 + 32702
84 com.apple.Foundation 0x00007fff8a72625a __NSFireDelayedPerform + 392
85 com.apple.CoreFoundation 0x00007fff896ddf84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
86 com.apple.CoreFoundation 0x00007fff896ddad6 __CFRunLoopDoTimer + 534
87 com.apple.CoreFoundation 0x00007fff896be471 __CFRunLoopRun + 1617
88 com.apple.CoreFoundation 0x00007fff896bdae6 CFRunLoopRunSpecific + 230
89 com.apple.HIToolbox 0x00007fff89dba3d3 RunCurrentEventLoopInMode + 277
90 com.apple.HIToolbox 0x00007fff89dc158f ReceiveNextEventCommon + 181
91 com.apple.HIToolbox 0x00007fff89dc14ca BlockUntilNextEventMatchingListInMode + 62
92 com.apple.AppKit 0x00007fff877e23f1 _DPSNextEvent + 659
93 com.apple.AppKit 0x00007fff877e1cf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
94 com.apple.AppKit 0x00007fff877de62d -[NSApplication run] + 470
95 com.apple.AppKit 0x00007fff87a5d80c NSApplicationMain + 867
96 com.apple.systempreferences 0x0000000109bb7dbc 0x109bb6000 + 7612
Thread 1 Crashed:: Dispatch queue: Garbage Collection Work Queue
0 libauto.dylib 0x00007fff80dcaf6f auto_fatal + 191
1 libauto.dylib 0x00007fff80dd913b Auto::Zone::handle_overretained_garbage(void*, int, int) + 139
2 libauto.dylib 0x00007fff80dd9844 Auto::Zone::free_garbage(unsigned long, void**, unsigned long, void**, unsigned long&, unsigned long&) + 1748
3 libauto.dylib 0x00007fff80dec9fa __finalize_local_garbage_later_block_invoke_0 + 90
4 libdispatch.dylib 0x00007fff825578ba _dispatch_call_block_and_release + 18
5 libdispatch.dylib 0x00007fff8255910a _dispatch_queue_drain + 264
6 libdispatch.dylib 0x00007fff82558f66 _dispatch_queue_invoke + 54
7 libdispatch.dylib 0x00007fff82558760 _dispatch_worker_thread2 + 198
8 libsystem_c.dylib 0x00007fff8d09b3da _pthread_wqthread + 316
9 libsystem_c.dylib 0x00007fff8d09cb85 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff890907e6 kevent + 10
1 libdispatch.dylib 0x00007fff825595be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8255814e _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff89090192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d09b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d09cb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff89090192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d09b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d09cb85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff89090192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d09b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d09cb85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff89090192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d09b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d09cb85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8908fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d09d274 _pthread_cond_wait + 840
2 com.apple.Foundation 0x00007fff8a776594 -[NSCondition wait] + 261
3 com.apple.Foundation 0x00007fff8a769928 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 975
4 com.apple.Foundation 0x00007fff8a79481e -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:modes:] + 84
5 com.apple.CoreFoundation 0x00007fff897162b4 ___forwarding___ + 756
6 com.apple.CoreFoundation 0x00007fff89715f48 _CF_forwarding_prep_0 + 232
7 com.apple.imageKit 0x00007fff81f3f176 -[IKMipmapImage referenceInstance] + 463
8 com.apple.imageKit 0x00007fff81f3e7c2 -[IKMipmapImage preloadMipmapsWithQuality:] + 39
9 com.apple.imageKit 0x00007fff81f724bf -[IKImageCropView preloadThread] + 149
10 com.apple.Foundation 0x00007fff8a7747fe -[NSThread main] + 68
11 com.apple.Foundation 0x00007fff8a774776 __NSThread__main__ + 1575
12 libsystem_c.dylib 0x00007fff8d0998bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff8d09cb75 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8908fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8d09d274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8b9445f7 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff8bb70ccf JSC::Heap::blockFreeingThreadMain() + 319
4 com.apple.JavaScriptCore 0x00007fff8bb70d09 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff8d0998bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8d09cb75 thread_start + 13
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000002 rcx: 0x00007fff8908e67a rdx: 0x0000000000000030
rdi: 0x0000000109e80ad8 rsi: 0x0000000000000003 rbp: 0x0000000109e80cd0 rsp: 0x0000000109e80cd0
r8: 0x000000000000210b r9: 0x0000000000000000 r10: 0x000000000000002c r11: 0x0000000000000206
r12: 0x0000000109c4b000 r13: 0x00007fea82b00020 r14: 0x0000000000000002 r15: 0x0000000400b8e0e0
rip: 0x00007fff80dcaf6f rfl: 0x0000000000010202 cr2: 0x0000000109f86000
Logical CPU: 1
Binary Images:
0x109bb6000 - 0x109bd8fff com.apple.systempreferences (11.0 - 11.0) <50027251-BB22-3472-ADCE-90253DC46B60> /Applications/System Preferences.app/Contents/MacOS/System Preferences
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0x7fff8996d000 - 0x7fff899b1ff7 com.apple.MediaKit (11.0 - 585) <8F2DF50A-03D2-3551-AD92-74A9262D6B0F> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff899b2000 - 0x7fff899bdff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff899be000 - 0x7fff89a34fff com.apple.ISSupport (1.9.8 - 56) <2CEE7E6B-D841-36D8-BC9F-081B33F6E501> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff89a35000 - 0x7fff89a35fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff89db7000 - 0x7fff89db7fff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff89db8000 - 0x7fff8a0dcfff com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8a0dd000 - 0x7fff8a6c1fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8a6c2000 - 0x7fff8a719fff libTIFF.dylib (??? - ???) <FF0D9A24-6956-3F03-81EA-3EEAD22C9DB8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8a71a000 - 0x7fff8aa33ff7 com.apple.Foundation (6.7.1 - 833.20) <D922F590-FDA6-3D89-A271-FD35E2290624> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8aa34000 - 0x7fff8aa7fff7 com.apple.SystemConfiguration (1.11.1 - 1.11) <F832FE21-5509-37C6-B1F1-48928F31BE45> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8af14000 - 0x7fff8af67fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8af68000 - 0x7fff8af69fff libunc.dylib (24.0.0 - compatibiliIf the previous tips don't do the trick, since the issue is specific to your original user account, you can proceed in two ways. One is to log into your new account, make a list of the preference files (plists) located in /username/Library/Preferences/, including any in the ByHost subfolder, log back into the original account, move everything on that other account's list from the original account's Preferences folder into a newly created folder on the Desktop, log out and back in, and see if the problem goes away. If so, you can copy the ones in the Desktop folder (one at time) back into /Preferences/, restart, and see if the problem returns. If so, you've identified the corrupt/conflicting one. Continue with all of them until isolating the bad ones. That'll save you the trouble of resetting preferences.
The second way is much more detailed and I'll not burden you with the steps unless the above doesn't fix the issue. -
System preferences 'sound' closed but then re-opens. Can't close :(
My iMac has just started behaving strangely. The System Preferences 'sound' window opens but after closing or minimising it re-opens.
Forced close by cmd+option+esc but symptoms remain.
Another symptom shows within 'Launchpad' when several Apps flicker and show the delete 'X'.
Restarting system or logging in as a guest doesn't change the situation.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/d;/(etc|Preferences)\//s/^\.\/[^/]+//p;' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.[bw]/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / /{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,[lps]*.conf,pam.d,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
No response from Finder or System Preferences
Today I bought a brand new iMac 20" 2.0ghz to replace my iBook G4 which was getting a bit old and have been using it for hours on end with no problems. Until just now. I have been trying to access the System Preferences panel to get my Front Row remote to work (it just doesn't do anything!) but whenever I try to access any of the settings besides the 'Dock' menu, it freezes up and I have to Force Quit out of System Preferences!
I also cannot get any info on 'About This Mac' because clicking it does absolutely nothing. I have tried uninstalling the software for my tablet that I installed a few hours ago but it has made no difference.
Could it be because I'm re-importing my iTunes library at the same time as trying to do this? The remote was working earlier, as were all of the System Preferences panels, and now it has just stopped. Everything else is running as normal. Any light someone can shed on this situation would be greatly appreciated! Thanks.It seems you're going in panic!
First of all run mainteinance , look for system updates if any, and take care of any block key pressed
on your keyboard.
Do not abuse of Force Quit it 'd destroy preference applications, if your itunes take 3h to import your library you can setup in Energy Saver panel some tunings to protect lcd.
I think 3h to import a music library is not normal, can you post some other info about?
What can of device you are copying from?
Did you import ,when you set up your new iMac , an user from your old mac?
Take a look also at spotlight corner, if there's a little point inside the glass icon , spotlight is indexing your drive/s , this is normal on the first system's run and this 'd slow mac performance. -
My 13 inch mac book pro is overrun with popups in spite of setting security section etc. I removed McAfee and used clsm then avasti and my display is too intense not responding to system preference display commands I have Adobe Flas in computer but Media Downloader keeps popping up to install also sILVER LIGHT IS IN HD BUT NOT WORKING VERY NEW MAC USER
A
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
B
"Avast" is the worst of the whole wretched lot of commercial "security" products for the Mac. Not only does it fail to protect you from any real danger, it may send personal data (such as web browsing history and the contents of email messages) back to the developer without your knowledge, give false warnings, destabilize and slow down the computer, expose you to network attack, and corrupt the network settings and the permissions of files in your home folder. Removing it may not repair all the damage.
Some versions of the product also inject advertising into web pages. In short, apart from the fine print in the license agreement, Avast is indistinguishable from malware, and is arguably worse than any known malware now in circulation.
Back up all data, then remove Avast according to the developer's instructions. Restart.
If you tried to remove Avast by dragging an application to the Trash, you'll have to reinstall it and then follow the instructions linked above.
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