My T-Mobile Mobile Web not working on MacBookPro

Yodels.
I have a new T-Mobile Rocket 3.0 4G webstick and it will not work on my 13" MacBookPro running Snow Leopard 10.6.8
When I start the software up, it seems to stall, run, stall, run, and then I have to force quit. When I go to Preferences, it says it's connected to the interent with an IPv4 address using DCHP. However, using any browser, I get a error message stating server not found.
Talked with t-mo and they say it's a compatibility issue with my OS and that I need to take it to the Apple store to fix the problem. They say this as I am connected with the internet and they've pinged my computer. I get text messages, but that may just be using the carrie signal, not the 4G.
I am wondering if anyone here has actually had the issue and what were the fixes.
Notes:
All my software is up to date:
     The T-Mobile WebConnect
     Firmware in the Rocket 3.0 4G updated
     Mac OSX fully updated including Java
Turned off Firewall, including "Stealth Mode," to see if that was issue.
Have 4G with 4 bars of signal
No other apps but the Webconnect and Firefox
Thanks in advance for the help.

Hi Jesusv87,
Thanks for using Apple Support Communities. This article has some steps you can take for issues sending and receiving MMS messages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
If you still can't send or receive MMS messages
To send and receive MMS messages on your iPhone, verify that your wireless carrier supports MMS2.
Ensure that MMS Messaging is turned on in Settings > Messages.
Verify that your phone is able to access cellular data.
Some carriers allow you to edit your APN (Access Point Name), which may prevent MMS from working.
If you are roaming outside your calling area, make sure you have Data Roaming turned on in Settings > General > Cellular to send or receive MMS content.
While on a phone call, you will be unable to send or receive MMS messages when using an EDGE, GPRS, or any CDMA cellular data network. After the phone call ends, you will receive any incoming messages. If you tried to send an MMS message, you may need to send it again.
If the issue persists and your wireless carrier has confirmed that your wireless account is provisioned2 for MMS, restore the iPhone.
If this doesn't help, please reply with any steps you are unable to complete and any additional information such as exact error messages or strange behavior.
Cheers,
- Ari

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Having issues getting mobility to work.
Simple environment:
Single server Edge pool
Single server EE pool
SQL clustered backend
All Lync 2013 CU1 at this point in time.
Potentially required reading:
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2013-03-20 03:53:17 1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user [email protected] 4443 - 75.122.79.199
LyncImm/15.0.4481.1503+(Microsoft+Lync) 401 0 0 35
LyncImm is
NOT a user agent listed in the CSCP - google "user agent" +lyncIMM turned up nothing. Dead lead?
Lync connectivity analyzer shows it repeats the same webticket 401 over and over with:
Cookie found in autodiscover response: StatusCode: 401, ReasonPhrase: 'Unauthorized', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
X-Ms-diagnostics: 28032;source="LyncFE.company.local";reason="The web ticket is invalid.";faultcode="wsse:InvalidSecurityToken"
X-MS-WebTicketURL:
https://lyncweb.company.com/WebTicket/WebTicketService.svc
X-MS-WebTicketSupported: cwt,saml
X-MS-Server-Fqdn: LyncFE.company.local
X-Content-Type-Options: nosniff
Cache-Control: no-cache
Date: Wed, 20 Mar 2013 04:12:20 GMT
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Content-Length: 1293
Content-Type: text/html
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LCA: from inside, choosing Lync Mobile Apps- fail:
Failed to obtain the WS-Metadata Exchange (MEX) document using GET for
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The service did not require authorization.
LCA, from outside, choosing Windows App - hangs repeatedly on the HTTPS external channel. (repeating 401's on webticket service)
LCA, from outside, choosing Choosing Lync Mobile apps - failed, same as from inside #2
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2013-03-20 04:59:12
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
0 134
2013-03-20 04:59:12
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 155
2013-03-20 04:59:12
1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user
[email protected] 4443 - 75.122.79.199 -
401 0 0 35
2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
0 126
2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 158
2013-03-20 04:59:13
1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user
[email protected] 4443 - 75.122.79.199 -
401 0 0 31
2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
0 126
2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 148
2013-03-20 04:59:13
1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user
[email protected] 4443 - 75.122.79.199 -
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2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
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2013-03-20 04:59:13
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 155
2013-03-20 04:59:13
1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user
[email protected] 4443 - 75.122.79.199 -
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2013-03-20 04:59:15
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
0 125
2013-03-20 04:59:15
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 147
2013-03-20 04:59:15
1.2.3.4 GET /Autodiscover/AutodiscoverService.svc/root/user
[email protected] 4443 - 75.122.79.199 -
401 0 0 32
2013-03-20 04:59:15
1.2.3.4 POST /WebTicket/WebTicketService.svc/mex - 4443 - 75.122.79.199 - 200 0
0 120
2013-03-20 04:59:15
1.2.3.4 POST /WebTicket/WebTicketService.svc/Auth - 4443 - 75.122.79.199 - 200
0 0 151
Similar thread:
http://social.technet.microsoft.com/Forums/en-US/ocsmobility/thread/96c3fc3a-2f80-435a-8368-1a83dcd56e55/
http://msdn.microsoft.com/en-us/library/ff595929%28v=office.12%29.aspx
IOS attempt at sign on (version 4.3.8000.0000)
IIS log files:
2013-03-20 04:26:08
1.2.3.4 GET / sipuri=sip:[email protected] 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 200 0 0 1382013-03-20 04:26:08
1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
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1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 401 1 2148074254 1292013-03-20 04:26:08
1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 401 1 2148074252 882013-03-20 04:26:08
1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
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1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 401 1 2148074252 882013-03-20 04:26:09
1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 401 1 2148074254 782013-03-20 04:26:09
1.2.3.4 POST /webticket/webticketservice.svc - 4443 - 166.137.151.211
Lync%202010/1.6+CFNetwork/609.1.4+Darwin/13.0.0 401 1 2148074252 84
IOS log file was too large to post in message.
Running test-cmdlets:
$passwd1 = ConvertTo-SecureString "supersecure" -AsPlainText -Force $passwd2 = ConvertTo-SecureString "notontheinternet" -AsPlainText -Force $tuc1 = New-Object Management.Automation.PSCredential("domain\user1",
$passwd1) $tuc2 = New-Object Management.Automation.PSCredential("domain\user2", $passwd2) Test-CsMcxP2PIM -TargetFqdn lyncfe.company.local -Authentication Negotiate -SenderSipAddress sip:[email protected] -SenderCredential $tuc1 -ReceiverSipAddress
sip:[email protected] -ReceiverCredential $tuc2 -v
From <http://technet.microsoft.com/en-us/library/hh690024.aspx>
Results:
Target Fqdn   : lyncfe.company.com
Target Uri    :
https://lyncfe.company.com:443/mcx
Result        : Failure
Latency       : 00:00:00
Error Message : No response received for Web-Ticket service.
                Inner Exception:The HTTP request is unauthorized with client
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                received from the server was 'Negotiate,NTLM'.
                Inner Exception:The remote server returned an error: (401)
                Unauthorized.
Diagnosis     :
                Inner Diagnosis:X-MS-Server-Fqdn : lyncfe.company.com
                Cache-Control : private
                Content-Type : text/html; charset=utf-8
                Server : Microsoft-IIS/7.5
                WWW-Authenticate : Negotiate,NTLM
                X-Powered-By : ASP.NET
                X-Content-Type-Options : nosniff
                Date : Wed, 20 Mar 2013 04:39:44 GMT
                Content-Length : 6639
Verbose comments on it:
Trying to get web ticket.
Web Service Url :
https://lyncfe.company.com:443/WebTicket/WebTicketService.svc
Using NTLM\Kerberos authentication.
Could not get a web ticket
CHECK:
- Web service Url is valid and the web services are functional
- If using Phone Number\PIN to authenticate, make sure they match the user uri
- If using NTLM\Kerberos authentication, make sure you provided valid
credentials
URLs and ports all look OK, all services started.
Not using phone/PIN
I provided valid creds - the virtual directories show anon/NTLM for the Webticket vdir.
Any help is welcome - really want this issue put to bed!

I know this is an old thread, but I was struggling with the same error for mobility, and I hope this may help others in the same situation.
On my scenario the issue was caused because the customer didn't use any reverse-proxy solution, instead the FE external website was directly published using a FortiGate box.
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Searching for target devices ...
Searching for target devices ...
found matching product ID
adding device
Found target device, now opening
Found correct target device
Mode switch succeeded. Bye.
# modprobe usbserial vendor=0x12d1 product=0x1c0b
But when I run wvdialconf it can't find the modem:
Editing `/etc/wvdial.conf'.
Scanning your serial ports for a modem.
Sorry, no modem was detected! Is it in use by another program?
Did you configure it properly with setserial?
Please read the FAQ at [url]http://alumnit.ca/wiki/?WvDial[/url]
As a result I'm stuck with Ubuntu for the time being. ;( Any help would be very appreciated.
Edit: running sakis3g after doing the above I was able to connect but I'd still love to know how to to make it work manually with wvdial.
Last edited by jasewobble (2012-04-22 22:25:22)

Hi
Thanks for the advice above. Initially cleaned off original app
I removed the software application from Mac HD/Applications/Orange Mobile Partner
The kernel extension located at Mac HD/System/Library/Extensions/HuaweiDataCardDriver.kext
The modem script located at Mac HD/Library/Modem Scripts/HUAWEI Mobile Connect – 3G Modem
Then dragged the Orange MobilePartner file to the HD, selected 'Show Package Contents' and followed the advice above opening the .mpkg.
Was about to try and return the dongle, but now after several tests, am sure it works
Another Apple Discussion Board success

Youtube mobile Safesearch is not working on Firefox23. How can I turn safesearch on?

How to reproduce:
1. visit www.youtube.com mobile site using a tablet
2. go to youtube setting and turn the Safe Search to ''On"
(or edit PREF cookie's fms2 value to 30000)
3. search the word like "porn"
The result is not filtered.
My user agent is "Mozilla/5.0 (Android; Tablet; rv:23.0) Gecko/23.0 Firefox/23.0" on Nexus Tablet.
You can also reproduce this issue just by changing the user agent and visit youtube mobile site on your PC.
Youtube mobile safe search is working in chrome browser.
So I believe this issue is Firefox specific.
Thanks.

Hi!
I'm able to replicate this on my mobile phone, interestingly though, Chrome, in the same phone (A nexus 4) has the same behavior.
So it looks like a problem on their side. Thinking about it, it's hard to tell how could this be related to the browser.
I would recommend rising the issue in the Youtube forum: http://productforums.google.com/forum/#!forum/youtube
Best,
Ibai

Page from Sample - Mobile Starters - jQuery Mobile with theme not working on mobile

I created a new webpage - New - Page from Sample - Mobile Starters - Jquery Mobile with Theme and did not modify it.
That does not work on an iPhone or Android.
What am I missing? Is there an update to make the jquery mobilesite work?
This is how it looks in dreamweaver
http://ricston.com/push/test/screenshot_dreamweaver.png
This is how it looks on my phone:
http://ricston.com/push/test/screenshot_galaxy.png
The page for the template is here http://ricston.com/push/test/test.html - As you can see, nothing has been changed.

Thank you. I was having the exact same problem. I even upoaded the unmodified starter page, just in case it was something I did. Inserting the viewport line fixed it. (Now I need to go back and insert that line into each of the pages I was working on.)
The question remains, however, as to why the mobile starter pages don't include that line in the first place.
[edit] FYI - On Dreamweaver CC, it's under the "common" group within "insert". (I would have expected it under "JQuery Mobile", but it's not there.)

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