My ten days are up and

Well now my ten days are up , the speed throughout hasn't altered much from what i have now , i must say since the email saying i should be getting 26.6 Mb/s , it'self a far cry from the ''up to 40'' contract i bought i too am dissapointed , i have a wired connection and mostly only use the one computer although i have a bluray player connected to my television , i'm about 800 yards from the cabinet and thought this would ensure a good speed .
 http://www.speedtest.net/result/1511868382.png
I'm in two minds as to whether or not to complain , after the appllingly slow AOL service i put up with for a long time this is much quicker but i have this feeling of being duped in to this 18 month contract , the sheer amount of grief some people have gone through on here to get any sort of satisfactory speed makes me think i should just put up with it , after all i'm not a heavy user .
I've done the BT speedtest and it's inline with this result and my ip profile says 14568Kbps so iguess that's it , it's not completely a waste of time though as i used the oppertunity of switching to bundle my phone calls and BB together , so what do you guys think ?
Derek..
Solved!
Go to Solution.

Yes Paul , i am on option 1 , i think i've now managed to copy the latest result for you all to see , i agree that i don't really think i'm getting what i am paying for but what to do ? and is there any realistic chance of getting better than this without being fobbed off ?
Of course i realised from the start that it was an ''up to 40GB service'' , but after getting it in an email from BT that i should be getting 26.6 i thought that would be fine but 14 is a big drop from 26.6 , although at the moment i can manage with the 14 ish i'm getting it doesn't seem like nearly enough compared to most people that i read about on here and certainly nowhere near what i was led to believe i would get .
So what's the best way of finding out if there's a problem ? , is this speed the 'norm' for option 1 ?
Derek..
> Download speedachieved during the test was - 13356 Kbps
 For your connection, the acceptable range of speedsis 12000-14568 Kbps .
 Additional Information:
 IP Profile for your line is -14568 Kbps
2. Upstream Test:  -provides background information.
Upload Speed
1501 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 1501 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 2000 Kbps

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