My time capsule has no wifi or lights on but the hard drive is running

CCan any one help please? My time capsule has stopped working, there are no lights being displayed on the unit and there is no wifi output, but I can hear the hard drive running.

Check on the bottom for the model number.. A1409.
This is a standard failure for this model.. you are experiencing the wonders of TC build quality.
If at all possible get apple to replace it. I generally cannot repair this model.. the issue is faulty board.. but you can have a go.. if warranty / applecare is impossible.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/gen4-a1409-i…

Similar Messages

  • I am not much of a computer technician. I bought a time capsule thinking I could use this for an external hard drive and keep my MAC hard drive free. Was I mistaken? One I back everthing up on the TC, can I delete everything off of my MAC?

    I am not much of a computer technician. I bought a time capsule thinking I could use this for an external hard drive and keep my MAC hard drive free. Was I mistaken? Once I back everything up on the TC, can I delete everything off of my MAC and then use my TC as my hard drive??

    Once I back everything up on the TC, can I delete everything off of my MAC and then use my TC as my hard drive??
    TC was designed to backup your Mac. The TC literature is pretty clear about this:
    If your Mac's hard drive has a problem....it will sooner or later....you can use your backup on the TC to rebuild your Mac.
    But.....if you move all of your data to the TC from your Mac....you only have one version of that data now, and it is on the TC.
    Have you thought about what will happen when....not if....the TC has a problem?  Since the only version of your important data was on the TC, and the TC has failed......you lose all of your data.....because you have no backup.
    A much better plan would be to add a USB or FireWire hard drive and connect it directly to your Mac. Move the data on your Mac over to the hard drive.
    Then, the TC will backup both your Mac and the hard drive.  So, you have original data on on one drive and backups on another drive.
    That would be a minimum backup plan. Most of us have more than one set of backups.

  • Can i use my time capsule to wirelessly backup my macbook and its external hard drive, which up until now was it's time machine and storage? How?

    Can i use my time capsule to wirelessly backup my macbook and its external hard drive, which up until now was it's time machine and storage? How?

    The external drive must be connected to the Mac using either USB or FireWire
    You must remove the external hard drive from the list of items that are "excluded" from backups in Time Machine Preferences.
    Here's how:
    Open System Preferences (gear icon on the dock)
    Open Time Machine
    Click Options
    Look for the name of the hard drive in the list of "excluded" items and click on it to highlight it
    Click the -- (minus) button at the bottom of the list to remove the hard drive from the list of "excluded" items....so it will now be backed up
    Strongly recommend that you do the first backup using Ethenret from your computer to the Time Capsule since the entire contents of the external drive will be copied on the first pass. Ethernet will be 3-5 faster than wireless.
    Once you have the first backup done, you can use wireless for subsequent backups since they will nornally be much smaller....unless you add large files to the external drive.

  • Can I use my time capsule to connect a Dell laptop to a remote hard drive?

    I have a time capsule network at home for my apple computers. It works great I can even send jobs wirelessly to the printers from all my computers including the Dell laptop with Windows Vista. I would like to be able to back up the Dell laptop Windows Vista machine to a Western Digital My Book Mirror Edition storage system. I'm having problems with the Dell recognizing or finding the WD hard drive. Does anyone know if I can do this?

    Yes it recognizes the WD when I directly connect the hard drive. Yes it is recognized on the Mac and the Dell but only in the Airport Utility software for windows nothing on the windows machine is able to recognize it and finally yes I have Bonjour loaded and two printers are working fine on my complete network of machines PC's as well as Apple machines. I tried every resource I could find online and I can't get the system to recognize the WD hard drive I'm stumped.

  • How do I move my iTunes music library off my computer and onto Time Capsule, which I want to use as an external hard drive?

    Does anyone know how I can move my very large iTunes music library folder off the computer and onto my fourth generation time capsule, which I'd like to use as an external hard drive?

    This Apple support document may help.
    Do you also plan to use the Time Capsule disk for Time Machine backups?  If so, that approach has problems.  For one, you don't be backing up your music library.  For another, eventually Time Machine will consume all the space on that disk, which will cause problems for your music.

  • How can I sync my iPad to hard drive that has been replaced. It was on the hard drive that crashed

    I had to replace my hard drive and having trouble syncing iTunes without losing content.

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My Time Capsule has quit backing up - now spends all it's time "preparing".  I've tried the Apple suggestion of a reset which does not help.  All indicators seems to be OK.  Running OS 10.5.8 on G4 Powerbook, Time capule is 1st gen I believe.  Any ideas?

    My Time Capsule has quit backing up - now spends all it's time "preparing".  I've tried the Apple suggestion of a reset which does not help.  All indicators seems to be OK.  Running OS 10.5.8 on G4 Powerbook, Time capule is 1st gen I believe.  Any ideas?

    Hello,
    Thanks for your message, I have attempted to repait the permissions as tou suggested.  The first time this produced a long list of exceptions and took quite a while, however although it said "Permissions repair Complete" when I ran it again there were still about 20 exceptions, I have repeated the procedure and this is unchanged.  The Time Capsule now does not spend hours "Preparing", but the backup attempt fails after a few minutes with the error message "The backup volume could not be mounted."  Any further ideas would be appreciated.   When I use Disk Utility I can't see the Time Capsule volume, if I could I'd be tempted to re-format it and start from scratch. 

  • How can my daughter use the hard drive in the Time Capsule ...

    So, I am in Oklahoma and my daughter is in Tennessee...
    She has a Time Capsule where the Wi-fi base station quit working, but the hard drive may be OK.
    She bought an Airport Express to use as a wi-fi router.
    The question, then, is:
    How can my daughter use the hard drive in the Time Capsule to do Time Machine backups?
    Thank you very much for your insights.
    Roberto

    It can be done but is very messy. That is assuming the TC is still functional which I kind of doubt.. the wifi is seldom the only thing that will die .. so whatever problems it has the wifi would be the least of it.
    Anyway.. do a factory reset to get started.
    The Factory Reset Gen1-4.
    Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    If the LED is not lit then the TC is dead, not just the wireless.
    The setup for using the TC is explained in the bottom of this thread.
    TC in a second local network.
    https://discussions.apple.com/thread/4817218?tstart=30
    The idea is to set the TC to provide router function.. and the computer plugged in by ethernet to as a second network.. but there are rules on how this is done which I have explained in that thread.
    I notice that Mountain Lion deals better with order of network priority than Snow Leopard used to .. so it might not need to have manually set gateway and dns.. although I would still recommend it. It simply stops the second network causing issues.
    It is much easier to simply purchase an external drive and plug that in.
    It is cheaper, faster and more reliable than using the TC for TM anyway.
    Plus a lot of the later machines no longer have ethernet ports.. and using dongles is far from neat.. although thunderbolt to ethernet is IMHO necessary accessory for anyone without ethernet.

  • Time Machine... WILL NOT BACKUP an INCLUDED hard drive but backs up an INCLUDED external drive

    I have read Mr Pondini's excellent posts... followed them carefully but still in trouble...
    The System preferences for Time Machine.... indicate that a full backup..approx . 760 Gigs is being done ( part from an external drive. and part from the Hard ( approx 450Gigs )drive ( approx 270 gigs )...
    The External drive backs up.... With Time machine..... and then Skips the Hard drive although is was NOT EXCLUDED in the TM preferences...
    I have deleted the plist several times,.... Formatted the Time machine drive several times.... ( renaming the partition each time.... and am at a loss
    Anybody any ideas......PLEASE

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to an abnormal backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste (command-V) into a reply to this message.
    If all you see are messages that contain the word "Starting," you didn't clear the text field.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Some personal information, such as the names of your files, may be included — anonymize before posting.

  • Time Capsule has green light, but unable to access the internet

    My Time Capsule has a green light, but all devices (wired and wireless) are not allowed out to the internet.
    When I connect my iMac directly to my internet router, I am able to access the internet, so I have isolated the issue to the Time Capsule.
    The Time Capsule receives an IP address from my internet router via DHCP and I can see this address in the Time Capsule config, but for some reason the Time Capsule is not allowing internet access to both wired and wireless clients.
    Thank you.
    --SN124B

    Verify that you have a working Ethernet cable.
    Then verify that the Ethernet cable is connected from one of the LAN <-> ports on your main router to the WAN "O" port on the Time Capsule.
    Check again to make sure that the Time Capsule is configured in Bridge Mode
    Power cycle the entire network as follows:
    Power off all devices in any order you want
    Wait a few minutes
    Start the modem or modem/router first and let it run a full minute by itself
    Start the main router next the same way
    Start the Time Capsule the same way
    Continue starting devices one at a time until everything is powered back up
    Check the network

  • Time capsule has flashing orange light? Anyone help please?

    Time capsule has flashing orange light and iMac is saying 'backups delayed'? Anyone help please?

    Just do a reboot of the TC to start with.. followed by a full network restart.. ie with everything off.. power on in order.. modem.. TC.. clients with 2min gap.
    If that doesn't fix it.. you should do a reset of the TC and set it up again.
    Tell us more if you still have issues.
    Full network layout.
    OS you are running.
    Firmware on the TC.

  • How is easy is to setup Time Capsule as a wifi router

    How easy is it to setup Time Capsule as a wifi router?

    The following would be the basic setup steps for the Time Capsule (TC):
    Modem/Router Power ReCycling
    o Power-off the Cable modem, TC, & computer(s); Wait at least 30 minutes.
    o Power-on the Cable modem; Wait at least 15 minutes.
    o Power-on the TC; Wait at least 5 minutes.
    o Power-on the computer(s)
    Either connect to the TC's wireless network or, temporarily, connect your computer directly (using an Ethernet cable) to one of the LAN ports of the TC, and then, using the AirPort Utility in Manual Mode, check these settings:
    AirPort - Base Station
    o Base Station Name: <whatever you wish or use the default>
    o Base Station Password: (optional)
    o Contact: (optional)
    o Location: (optional)
    o Set time automatically (optional)
    o Time Zone: <select your time zone>
    o Status Light: Always On (Default)
    o Allow configuration over Ethernet WAN port (unchecked)
    o Advertise configuration globally using Bonjour (unchecked)
    AirPort - Wireless
    o Wireless Mode: Create a wireless network
    o Network Name: <whatever you wish or use the default>
    o Allow this network to be extended (unchecked)
    o Radio Mode: 802.11n (802.11b/g compatible)
    o Channel: Automatic
    o Wireless Security: None
    AirPort - Wireless - Wireless Options
    o Region: <select your region>
    o Multicast Rate: 2 Mbps
    o Transmit Power: 100%
    o Create a closed network (unchecked)
    o Use interference robustness (unchecked)
    Internet - Internet Connection
    o Connect Using: Ethernet
    o Configure IPv4: Using DHCP
    o IP Address: <provided by your ISP>
    o Subnet Mask: <provided by your ISP>
    o Router Address: <provided by your ISP>
    o DNS Server(s): <provided by your ISP>
    o Domain Name: <provided by your ISP>
    o DHCP Client ID: (optional)
    o Ethernet WAN Port: Automatic (Default)
    o Connection Sharing: Share a public IP address
    Internet - DHCP
    o DHCP Range: 10.0 1.x
    o DHCP Beginning Address: 10.0.1.2
    o DHCP Ending Address: 10.0.1.200
    o DHCP Lease: 4 hours
    o DHCP Message: (optional)
    o LDAP Server: (optional)
    o DHCP Reservations: (optional)
    Internet - NAT
    o Enable default host at: (leave blank)
    o Enable NAT Port Mapping Protocol (checked)
    Once you have verified Internet access, I strongly suggest that you use wireless encryption (WPA or WPA2) to secure your network.

  • HT3728 Time capsule has lost power, how do i repair this & recover the files?

    The time capsule has lost power, isthere away to reset this so it will operate again, where can i get it repaired if not & can i recoverthe files?

    So the TC is dead.. ie no lights on. no body home??
    When you plug the power in, look closely at the front and ethernet leds.. do any flash.. or all dead?
    Apple will not repair them. If you have applecare on a computer it will be replaced.
    Files can be recovered by voiding the warranty and removing the hard disk.. place in usb holder and plug into the computer.
    http://www.ifixit.com/Device/Apple_Time_Capsule
    Gen3 if yours is A1355 is probably shorted board .. not a power supply gone bad.. although a repairer would need to look at it.
    Here is the repair instructions for A1355 I did.
    https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
    AFAIK at this point Chris in the UK, and myself in Australia are the only people crazy enough to do it.
    If you have an electronics repair type he might help you. It is easy to do.. and so far very successful.. and once fixed have remained good. Happy to give more info if you contact me direct.
    If you check the rubber foot and it is earlier model then it is just a dead power supply.
    Apple and the apple repair network will throw it away if not under warranty.. if it is under warranty they will still throw it away just they will give you a replacement.

  • Airport Time Capsule has no IP address

    I just moved to Massachusetts and the Comcast technician who installed my tv/phone/internet package did not install my time capsule properly, or so it seems. He said he would use a standard protocol for installing it but was not sure it would work. It didn't, and the orange light on the front of the time capsule has been flashing now for 48 hours. Also, through Airport Utility I learn it "has no IP address".  I might mention the Bright House technician in Palm Coast (FL) and in the AT&T technician in Jacksonville had no trouble getting it to work
    I hasten to add this may not be Comcast's fault. I dropped the time capsule from 3 feet onto the floor as I was taking it out of its box. I would be most grateful, assuming it survived the fall, if anyone could suggest how I might get it to work.
    Regards.

    Reset it to factory and start again.
    Make sure it is plugged into the main ATT router by ethernet to its WAN port.. ie the one with the circle symbol. (always nearest the power socket).
    Now use airport utility and try again.. the airport utility on iOS device is more reliable than Yosemite.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.

  • Time Capsule not passing wifi dhcp requests on the b/g network

    Here's a weird one. Got two 1GB Time Capsules setup in bridge/extend mode. The Win2003 server is serving up DHCP on capsule 1 and I have wifi devices on capsule 2. Both laptops are using the N wifi spec and are getting an IP address from the Win2003 dhcp server. However, the iPhone is on the b/g network and it cannot get a dhcp request. I haven't tried the b/g network on capsule 1 yet but will. Has anyone seen this behaviour before? Would be annoying if I have to setup a 2nd dhcp server on the capsule 2 system. Essentially one capsule is in my basement and the other in my office upstairs. Any ideas?
    Thanks, Joe

    The reason you see conflicting conclusions is because we have to speculate about a lot of the details since Apple has not yet posted detailed specs, a user manual, or application tips.
    Most of us are assuming the the wireless networking features of the Time Capsule will be similar if not identical to the existing Airport Extreme N base station. If that assumption is correct, your questions would be answered as follows:
    1. yes, the TC could be used as an access point. It would have to be configured as a remote base station in a wireless distribution system (WDS).
    2. and 3. yes, other clients on the network would be able to access the TC hard drive and printer
    4. you could set things up the other way around - TC as the base station, and the older Airport Extreme as the remote base station.
    5. for 802.11g connections, the older base station and its external antenna should give the older base station better range than the TC since power output for both models at the 802.11g standard should be similar.

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