My Time Capsule has stopped backing up.  I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message: "The backup was not performed because an error occurred while copying files to the backup disk.

My Time Capsule has stopped backing up.
I have an Apple Time Capsule which backs up by wireless. For the last 3 days it has not backed up. I get this message:
"The backup was not performed because an error occurred while copying files to the backup disk."
I have gone into Mac Help and followed this down to stage 4:
under shared it lists my time capsule and my husband's iMac - both use the time machine but we have switched his off temporarily.  Clicking on my Time capsule I get "Connected" and "Sharepoint" - I didn't have to enter connect or password
I don't understand stage 5: how and where do I select the disk or volume that contains Time Machine backups ?  How do I know which it is? My disk utility lists 160.04 TOSHIBA MK... with sub-heading Macintosh HD.  It also lists (with a "CD" icon) HL-DT-ST DVDRW GS22N
Under stage 6, how and where do I Locate your backup ? I try dragging my Time capsule from Finder to the Disk Utility side panel but it won't go.  What is my computer's name?
Please someone help!  I'm completely stumped.
Thanks,
Maggie
Mac Help says:
If you back up to a Time Capsule or network disk:
Open the Time Machine pane of System Preferences, and slide the switch to Off.
Open Time Machine preferences
Open Disk Utility, which is in the Utilities folder in the Applications folder. 
Open Disk Utility
Make sure the Time Capsule or network disk is turned on and available. 
Open a Finder window, select your Time Capsule or network disk in the Shared section of the sidebar, and click Connect. If necessary, enter your user name and password. 
On the Time Capsule or network disk, select the disk or volume that contains Time Machine backups. Depending on how your Time Capsule is set up, there may be one or more disks or volumes. 
Locate your backup, and drag it to the Disk Utility sidebar.You can identify your backup by looking for your computer’s name in the backup’s filename.

Hello,
Thanks to the great Pondini...
http://pondini.org/TM/C3.html

Similar Messages

  • Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...

    Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...

    Hello,
    Thanks to the great Pondini...
    http://pondini.org/TM/C3.html

  • The backup was not performed because an error occured while copying files to the backup disk

    I continually see the error message "The backup was not performed because an error occured while copying files to the backup disk" when my time capsule attempts to backup. I have been receiving this message since 14/08/13. I have attempted to locate the file which is preventing the back up and I have not been able to locate it. Any help will be appreciated
    Thanks

    Do a verify on the local disk and on the TC..
    See the info here.
    A5 http://pondini.org/TM/Troubleshooting.html

  • What does this mean: "the backup was not performed because an error occurred while copying files to the backup disk?

    Our time capsule isn't working...we keep getting the message: "The back up was not performed because an error occurred while copying files to the backup disk."

    This means you are probably not running snow leopard as your profile shows.
    What OS are you running?? Mavericks.. is the most likely as it has the most network bugs.
    See Pondini.
    http://pondini.org/TM/Troubleshooting.html
    C3 .. but the error might have nothing to do with the real problem.. ie bad networking.
    If your MBP has ethernet have you tried turning off wireless and attempting the backup by ethernet??
    No luck give me more info.

  • I am receiving a backup error message" ther backup was not performed because an error occurred while copying files to the backup disk"

    I am receiving an error message: " the backup was not performed because an error occurred while copying files to the backup disk". I have used the Disk Utility tot "Repair Disk" and it appears that there are no problems with the back up file..
    I continue to receive the error message. What can anyone suggest I do?

    One of Apple's less-than-informative messages. 
    Most likely, there's a damaged file on your system; see #C3 in Time Machine - Troubleshooting.  It will show you how to locate the message(s) that describe the problem, then help you fix it.  

  • Time Machine reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?

    After months of working OK Time Machine is reporting "The backup was not performed because an error occurred while copying files to the backup disk". Anyone have any idea what's gone wrong?

    asknrobson wrote:
    Wierd!
    I followed #C3 and loaded Time Machine Buddy, which was defnitely helpful, then deleted the file that the backup failed at, but after 3 more attempts I stopped deleting or excluding files as this wasn't improving the situation.
    The recommendation is to exclude those files from being backed-up, not to delete them!
    Updating boot support partitions for the volume as required:
    Yes, that's a bit misleading.  It just means that will be done, if it's required, which it isn't on your backups.
    I have no idea if anything actually was changed however just when I had given up and walked away, TM has started working after a week of failing.
    It probably did find and fix something.  Just for reference, Disk Utiltiy usually shows the progress and repair messages in the center part of the window, but often doesn't when repairing a sparse bundle on a network.  You can see the messages at any time by clicking the Log icon in the toolbar, or select Window > Show Log from the menubar.
    Anyway, glad it's sorted out!

  • HT3275 the backup wad not performed because an error occurred while copying files to the backup disk.

    the backup wad not performed because an error occurred while copying files to the backup disk.
    The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!

    realtek wrote:
    the backup wad not performed because an error occurred while copying files to the backup disk.
    The problem may be temporary.try again later to backup.if the problem persists,use disk utility to repair your backup disk.any body help me...!
    Not one of Apple's better messages. 
    If you haven't found it yet, see #C3 in Time Machine - Troubleshooting.  TM is likely having a problem with a file, and that will show you how to find and fix it.

  • The backup was not performed because an error occurred while copying files to the backup disk

    Heeeelp!!!
    MBP Lion, Back up using time machine to an external HD 1T Seagate connected by USB, plenty of space left. Everything worked well, until it didn't!
    I can use Time machine to go back in time, and I can see/access/play movies from the library on the external HD. It all works except the backup. I have rebooted everything, I have verify'ed and 'repair disk teh HD several times, I have done the same to my Mactintosh HD + repair permissions. I was earlier getting a different error message and used time machine buddy to ID a file that was behaving, actually an old application that I have listed in options in time machine preferences to exclude. Note that there is also the name of the back up destination on this list but it is greyed out.
    SMART status is 'not supported'.
    Error now reads unable to complete back up, An error occured while creating the back up folder.
    The time machine buddy log is copied below;
    Starting standard backup
    Backing up to: /Volumes/JAMIE BKUP/Backups.backupdb
    Error: (22) setxattr for key:com.apple.backupd.HostUUID path:/Volumes/JAMIE BKUP/Backups.backupdb/Jamie’s MacBook Pro 15" size:37
    Backup failed with error: 2
    Does this mean that I list as an exception the back up volume? Is it trying to back up the back up?
    Appreciate any advice thanks. Jamie

    It's still a drive malfunction. The drive hasn't necessarily failed in the usual sense. Those drives just don't seem to work well with Time Machine. I don't know why, and I don't know why it worked until now.

  • I keep getting this message: "The back up was not performed because an error occurred while copying files to the backup disk. The problem may be tempory. Try again later to back up.  If the problem persists, use Disk Utility to repair your backup disk."

    I've repeatedly "tried again" over the past month with no luck.  I'd rather not delete everything if that's what "repairing" the back disk involves. 

    On a time capsule the error message is meaningless. That would only apply to an external drive...TC is a network drive.
    I recommend you just reboot the whole network.. from off..
    Restart in order.. modem.. TC.. clients. Wait 2 min between each one.
    If the disk still won't mount give us more info..
    Are you using wireless or ethernet?
    How is the TC configured?
    What sort of internet?

  • The backup was not performed because an error occurred while copying files

    One Time Capsule, Two MacBook's, OS10.6.6
    One MacBook can backup no problem, The other cannot backup says: the backup was not performed because an error occurred while copying files to the backup disk.
    Using a Time Machine Buddy widget gives:
    Starting standard backup
    Attempting to mount network destination using URL: afp://Rachel%[email protected]/Data
    Mounted network destination using URL: afp://Rachel%[email protected]/Data
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/Data/Rachel Feuchtwang’s MacBook.sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    No pre-backup thinning needed: 4.70 GB requested (including padding), 721.52 GB available
    Indexing a file failed. Returned 200 for: /Applications/Dashboard.app, /Volumes/Time Machine Backups/Backups.backupdb/Rachel Feuchtwang’s MacBook/2011-01-12-115852.inProgress/F82EB140-616F-4213-9B4A-072C2C98B556/MAC/A pplications/Dashboard.app
    Aborting backup because indexing a file failed.
    Stopping backup.
    Copied 5 files (84 bytes) from volume MAC.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.
    Ejected Time Machine network volume.
    Who would be so kind to point me in the direction to make thsi work again?
    Thanks! Hugo

    This could very well have to do with ACLs.
    I bumped into the same problem:
    5/8/11 10:43:22 PM          com.apple.backupd[7126]          Error: (-41) SrcErr:NO Copying /Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib/classes.nib to /Volumes/Local Backup/Backups.backupdb/Server/2011-05-08-221524.inProgress/88ACE716-0660-44C8- A128-CF01046FC2F8/Macintosh HD/Users/SA/Public/Drop Box/HandBrake.app/Contents/Frameworks/Sparkle.framework/Versions/A/ Resources/de.lproj/SUAutomaticUpdateAlert.nib
    Using DD or CCC is no option for me, I don't want downtime and I want incremental backups. So I started to investigate.
    I repartitioned my external Time Machine drive, did the backup again. It didn't work. Then I blocked the culprit file mentioned in the logs from being backed up with TM. That helped, only to find that a bit later it found another file with issues.
    So i looked at the files an found they had ACLs on them that somehow prevented them from being copied.
    SOLUTION:
    remove the ACL from the file.
    If you want to remove all ACLs in a directory, use Terminal and navigate to that directory. Then issue this command:
    sudo echo | sudo chmod -R -E ./*
    If you would like to remove ACLs from a single file or package (e.g. an application), issue this:
    sudo echo | sudo chmod -R -E <nameoffile>
    You might have to this several times since there might be multiple files affected. Unlike previous solutions, this one does not require you to delete the file.
    I got the command to remove ACLs from http://osxadmin.blogspot.com/2008/01/chmod-acl-removal.html

  • Can anyone help me?Time Machine couldn't complete the backup to...  An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.  What is the problem?  I've made no changes.

    I recently starting receiving the error message "Time Machine couldn't complete the backup to... An erro occurred while copying files.  The problem may be temporary.  If the problem persists, use Disk Utility to repair your backup disk.  I have had no problems backing up my MacBook Pro 2011 to my Western Digital My Book Live through a Linksys EA4500 router until recently.  I've made no major changes.  I've ran a diagnosis on my back up drive with no problems.  The Time Machine back up starts, but about after about 5 to 10 minutes I get the error message.  I can see the shared drive in Finder.  The light on the drive blinks while it starts the back up.  I can see the shared folders on the networked drive.  The backup process starts but for some reason it just stops.  Can anyone help?

    You can't repair a network volume in Disk Utility.
    Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
    If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

  • Hi this message appears after 2 hours downloading Mavericks : an error occurred while extracting files from the package "mzps4135638417199433253.pkg"

    Hi this message appears after 2 hours downloading Mavericks in App Store :
    an error occurred while extracting files from the package "mzps4135638417199433253.pkg"
    Same with "CMD + R"
    Help...

    It sounds to me like your Internal Hard Drive is failing.
    I recommend you buy a new one, that is a good candidate for replacing the old one, but install it in an External enclosure and Install a fresh Mac OS X on it from the DVD. You can boot your Mac from any attached drive.
    The new System can be used to get some work done, check your emails, and takes the pressure off resolving this immediately. You can also attempt to salvage files off the old drive if needed.
    Once things seem to be working, then move the new drive inside the computer. Failures at this point may be due to bad cable, which has been a problem in some of these MacBooks.
    Use security erase, write Zeroes, one pass, to re-write every block on the old drive. Any block discovered to be bad will be replaced with spares the drive holds in reserve for this purpose. If more than 10 blocks are pared on one pass, "Initialization Failed!" will be the result. Although you can try the erase again, there is some question whether you want to trust this drive with your precious data.

  • Time Machine will not complete a system backup and terminates with "Unable to complete backup. An error occurred while copying files to the backup volume.  This follows a problem when Time machne terminated when the volume was almost full.

    On 11/1/2011, Time Machine (TM) terminated with an error message I did not record.  I noted that the drive was full and decided to do a separate complete bootable  system backup using Carbon Copy Clone (CCC), before clearing the TM volume and trying to start it over clean.  Part way through the full system backup CCC put up a message that there was a Physical Problem  "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16".  That was about the time that TM malfunctioned, so I assumed they were related.  After starting CCC over a couple of times, and getting the same error message, I let it go through to completion of the backup, which took three or four hours.  I then ran tests using Disk Utility and verified that there was nothing physically wrong with both the internal hard drive and the TM volume.  I also erased and reformatted the TM volume.  However, every time I started Time Machine, it would record a few GB and terminate with "Unable to complete backup. An error occurred while copying files to the backup volume".  I restarted the computer with no change in results.  Note that prior to starting the CCC backup, I "Repaired Permissions", "zapped the PRAM" and "re-set the SMC", hoping to have a clean bootable system on the backup.  I ran Techtool and no problems were found.
    I'm running this on an Intel iMac under 10.5.8 and recording to a 500GB My Passport drive.  My hard drive is only about half full at 246 GB.  My assessment is that something happened at 16-28-16 on 11/1/2001 to screwup the Backup Directory in the file at "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16". My question is, how do I fix it?
    I had just completed writing everything above here, explaining the problems I had been encountering for the past 24 hours.  I had the Time Machine window standing open on the desktop where I could see it, having recentlycleared it after the last termination.  As I was proofing what I had written, I looked at the window and noted that the clock had started a new run for a full back up, since all prior efforts had failed and the TM volume was empty.  As I watched and waited for it to fail again, as it had been doing at about 13 GB, it kept going and going until it just finished a complete backup, about 4.5 hours later, with my having done nothing.  Now my question would have to be - what could possiibly have happened to make it perform this way?   It will be interesting to see if it continue to operate normally, or if the problem will return, in a later backup run.

    jcm21 wrote:
    CCC put up a message that there was a Physical Problem  "Library/Application Support/Techtool Protection/McIntosh HD/Directory Backup 2011-11-01-16-28-16"
    You should not keep those files for long, and probably shouldn't back them up (if you need them at all -- since you do regular backups, I'm doubtful just how worthwhile that feature is).
    "Unable to complete backup. An error occurred while copying files to the backup volume".
    One of Apple's maddeningly incomplete messages. Most likely, there's a problem with a file (quite possibly the one CCC didn't like).  See #C3 in Time Machine - Troubleshooting for details and instructions on finding and fixing it.
    If you continue running the Directory Protection app, be sure to exclude your Time Machine drive from it (as it will just take up lots of room, and won't help repair your backups if there's a problem);  and exclude the folders it creates from being backed-up by Time Machine (as they'll create large backups, and you probably can't use the backed-up folders anyway), per #10 in Time Machine - Frequently Asked Questions.

  • My time machine always stops at some point... It always shows this message: "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume.

    My time machine always stops at some point... It always shows this message: "Time Machine Error. Unable to complete backup. An error occurred while copying files to the backup volume. I have tried everything and even did time machine in safe boot as told by an apple suppoprt advisor. still the same error after 16gb

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message that corresponds to a failed backup. Now
    CLEAR THE WORD "Starting" FROM THE TEXT FIELD
    so that all messages are showning, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
    If all you see are messages that contain the word "Starting," you didn't clear the text field.
    If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Some personal information, such as the names of your files, may be included — anonymize before posting.

  • HT1176 My airport TM will not backup and i keep getting the error msg "Time Machine couldn't complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

    My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

    My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

Maybe you are looking for