My time capsule keeps disconecting from my Mac mini

Hello my time capsule that I am using as my iTunes storage drive keeps disconnecting its self of becoming disconnected from the Mac mini any ideas why.

taylojf wrote:
Hello my time capsule that I am using as my iTunes storage drive keeps disconnecting its self of becoming disconnected from the Mac mini any ideas why.
Some of the people in this discussion area.. keep telling people not to do this .. here is why.
Store files on the TC.
https://discussions.apple.com/message/24380694#24380694
This is asked several times a day.. obviously people are struggling with their latest SSD being too small.
The TC is not suitable for network file server.. but many people having no choice press it into service as such.
It cannot be partitioned. It was and is and ever shall be a backup device for Time Machine.
Major issues.
1. No backup.. no way Time Machine can backup a network drive. No place to backup to.. So all your files will be at risk. And you will need to buy a third party like CCC to do backup.
2. The TC cannot be partitioned and mixing TM backups and data is not great.
3. The drive is slow to spin up and quick to spin down.. there is no controls.
4. iPhoto in particular can easily corrupt its entire library with wireless networking causing a disconnection to one photo. Even if you do this;;; do not move your photo library... you have been warned!!
5. iTunes will constantly lose connection to the library. The disk is too slow to respond.. itunes on the computer will constantly spit out errors. Even in the midst of streaming the TC can spin down the disk due to caching.
6. Do not use any live files on the TC no matter what else you do.. if you edit files in whatever program the file must be on the local hard disk.
7. The only suitable location for most libraries is a computer. You can plug in an external hard disk.
Read pondini for some work arounds.
Q3 here. http://pondini.org/TM/Time_Capsule.html
What you are experiencing is exactly why the TC is the wrong location for your library.
You might be able to slightly improve things..
You should use all SMB compatible names.. so that means short, no spaces and pure alphanumeric for everything.
You should use static IP or the TC itself .. this will be normal if the TC is router but if it is bridged the IP can keep changing.. so you want that to not happen.
And particularly in Mavericks you want to manually mount the TC by IP address.
Go, connect to server.. and type in the IP eg by default it is 10.0.1.1
AFP://10.0.1.1
Then you can save the password, public by default into your keychain.
This may help somewhat.. but in the end the TC is unsuited to this task.

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Time Capsule Back up from previous mac won't mount

Hi Guys,
here's the problem I cannot solve myself even if I have been trying many times:
1) I use to have a Mac book pro under snow leopard that was backed up to a Time Capsule.
2) I bought half a year ago a MacBook air that I have been using as main computer ever since as I gave the MacBook Pro to one of my employees to use at work.
3) Before giving it away to my staff, I made sure that I had a complete Time Machine back up of the MacBook Pro.
4) Obviously I could not upload all of the MBP backup onto my MacBook Air because the hard drive's capacity was too big on the MacBook Pro compared to the MacBook Air. I only uploaded the documents and preferences when installing the OS on the Macbook Air through the migration assistant.
5) Since then I have upgraded the MacBook Air to Lion and bought an iMac (running Lion too) to upload my pictures and music from my previous MacBook Pro backup.
The problem is that it is impossible for me to mount the disk image of the back up of the MacBook Pro, it does not work on both the iMac and MacBook Air.
When I go into the TC folders in Finder, I can see the sparsebundle of the MBP (next to the one of the MacBook Air, which is mistakenly name Tom's MacBook Pro):
but double clicking it simply won't mount the disk image and I get the following error message:
I try to put the .sparsebundle into disk utility to verify it but it does not work either:
Any Idea how I can solve this?
Thanks already for your support!

Unfortunately, the sparsebundle containing your backups is corrupted -- corrupted so badly that Disk Utility can't even tell what it is.
Worse, the heavy-duty 3rd-party disk repair apps that can sometimes fix things Disk Utility can't, don't work on a Time Capsule's internal HD. You'd have to physically remove the internal HD (which voids the warranty) and install it in a "disk enclosure" to even try.
There are some data recovery apps you can use to recover some files in situations like this, but they don't work on a Time Capsule's internal HD, either. There might be a service that can do it, but they're very expensive.
To make things even more dire, dealing with data recovered from a Time Machine backup can be a huge puzzle. See Data Recovery, especially the blue box.

Time capsule keeps disconnecting from the internet

My MBP was previously connected to the internet via my sky netgear router, with no issues.
I have recently purchased a 2TB time capsule and connected that to the sky netgear router via an ethernet cable.
I then set it up as its own wifi network. Now it keeps disconnecting from the internet every 5 mins or so. I know that the internet is fine as I can hook up with my netgear router with no issues. I cant seem to find any settings to play with. Earlier posts seem to suggest firmware issues, but since this is a brand new MBP and TC, I can't understand what the issue could be.

Give us the full blown picture of the network.
What modem? Is it a router?
Is the TC in router or bridge mode?
Can you test with ethernet.. does the same disconnect happen when wireless goes down?
ie is this a router issue or a wireless issue?
If wireless can you try setting all that is now auto, to manual settings.. wireless channels.. unfortunately I think wireless mode is no longer accessible. Different names for 2.4ghz and 5ghz.
There are no new drivers.. That would only be relevant to AC wireless anyway.. or the firmware of the TC.
But you are running the latest firmware.. 7.7.1 which does mention some (rare) disconnections.

Does Time Capsule work on a new Mac Mini with 10.7.1 ?

I maintain a Time Capsule for a small group of coworkers with Macs. It works fine. We bought a Mac Mini a week ago with 10.7.1 on it. When I set up Time Machine to use our common Time Capsule NAS I ran into a host of problems: frozen TM backup, corrupted OS, corrupted disk. I had to rebuild the disk and reinstall the OS. This happened twice, so I gave up on Time Machine backups on this Mini until Apple resolves the issue.

Welcome to Apple Support Communities
Of course. Final Cut Pro X is compatible with the Late 2012 Mac mini and you can download it from the Mac App Store. See > http://www.apple.com/finalcutpro/specs/

Using Time Capsule with a multiuser configured Mac Mini running 10.8.6

I have an Admin user and 3 standard users in my Mac Mini.
If I get a Time Capsule or a Thunderbolt compatiable external hard drive and back up using Time Machine, will 'it' do the entire drive or just user specific data.
In other words do I have to set up the back up within each user and will the back up take place without user login?
Thanks

TM is designed to backup the disk and all user info.. there is no need to have each user login and run TM.. but it might be best if the setup is the Admin user.

Time capsule keeps disconnecting from my computer

I am constantly having this problem with my 1TB TC...through out the day it will give an error message that it has been interrupted and it will drop off. I have it set to mount on my desk top when I start up my computer but it disappears then. The only way I can get it back is to unplug the TC and restart it and then restart my computer...this is really annoying and I think I am going to get rid of it.
If anyone can help me here it would be appreciated otherwise its going down the road...

You would open AirPort Utility, click on Manual Setup. On the Summary Page, click on "Version" and another window will open to allow you to choose other versions of firmware. Click Update to restart the TC.

I can access my time capsule from my mac mini at work but my macbook can only access it from my home network. how do i fix this?

I have a Mac Mini and a MacBook, both were configured at home to access the time capsule. I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home. The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow. Accessing the same files from an older HP laptop is as fast as accessing its own hard drive. How can I speed up the accessing of these files from my apple products. One would think they would work fast and the 'windows' computers would take minutes to map the drive each time...
Thanks for any help.

I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home.
This cannot happen by magic though.. you must have configured the mini to access the TC remotely.. which method are you using, BTMM and iCloud??
The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
How is the Macbook configured to access the TC remotely?? If you are trying to use BTMM and iCloud, then it might be a case that with the mini running the connection cannot be done by more than one computer at a time.. this is generally the case although I do not know if that is specifically true of BTMM method. Try turning off the mini and leave it off.. (off not standby)... then reboot the TC when you are at home.. and then try and connect the laptop to the TC the next morning from work. See if it is then able to capture the connection.. if so start up the mini and I suspect it now will not be able to connect.. that will prove that the TC cannot cope with two remote connections.
There also could be another factor in here. If you are accessing the laptop via the same router as the mini is on.. then actually you cannot have two users mount the same files on a TC.. from the same IP address.. as far as the TC is concerned both devices have identical IP, that is the public IP of the work location router.
If you happen to not be using BTMM then the situation is even easier.. you cannot make two different devices connect to the same network resource using the same port. That is the failing of the NAT system.. one device uses the port then it cannot be used by a second device. You will need to do some fancy footwork and use a different port.
Anyhow tell us exactly how you are doing remote access.. otherwise I am just guessing.
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow.
Are you talking about files you are hosting on the TC?? Not Time Machine backups??
Can you tell me exactly how you are accessing the TC.. please do a test..
Copy a file to the TC and from the TC using the Laptop.. Use a single very large file, eg 1GB movie file.
Give me a read and write speed.. you can use activity monitor to give me an aprox average speed as well as peak.
Do the same test from the same computer with wireless turned off running ethernet.
Then do the tests from the mini.. same ones.. copy large file to and from the TC by ethernet and by wireless.. when using ethernet make sure wireless is off.
I strongly recommend you set IPv6 to link local only for your wireless and ethernet setup in the Mac.
eg
Now do the test from the HP laptop and give me the results from that.
Is the issue wireless only.. ??
Then you might need to spend a bit of time fixing the wireless in the Macs.. you can run wireless diagnostics in Mavericks.
About Wireless Diagnostics

Can time capsule keep backup files that are removed from my computer

Can time capsule keep backup files that are removed from my computer? I am a photographer and have a ton of files that take too much space on my computer. I'd like to have a backup of them but keep them off of my computer. Does time capsul allow this?

files you remove from your computer will be removed from your time machine backups sooner or later.
better store important files on an external HD which, if connected directly to your computer and given enough space on your TC, can be backed up using time machine.

External drive conntected to Time Capsule keeps losing connection

I've been having this problem since I bought my TC over one year ago. Other than this everything works fine (aside from the occasional need for a restart).
I have an external 500GB drive attached to my 500GB TC via usb. I use the TC strictly for backups and the other drive to host my media files. When I want to use those files I switch on the drive. Only about half of the time does that work. When it does work everything is fine. I see the drive in the finder as expected.
When it doesn't work, I can see the drive name in the finder. But if I click to go into the folder, I get an error saying that the connection cannot be found.
It shows up in the Airport Utility as normal.
Powering the drive off and on does not help.
Relaunching the finder doesn't help either.
The only way I can connect to the drive again is to either logoff and log back into my mac, or restart the TC.
It seems that my computer is remembering some kind of network disk mounting settings that don't get refreshed when I turn on the drive, but then do get refreshed when I logoff and back in. Does anyone know how I could force that refresh to happen? Has anyone had this problem before?
Any suggestions would be much appreciated
PS all my software and firmware are the latest.
Thanks.

OS X fan
This helped meRe: Time Capsule keeps losing connection in Finder
Dec 17, 2013 4:08 AM (in response to whootang12)
Left click on the Finder icon from the Dock and click "Connect to server...", go to recent server and click on your Airport Time Capsule.
THANK YOU!!!!
This solved it for me!

Time Capsule keeps disconnecting while trying to backup or copy files, can someone please help me?

I have a MacBook Pro, a Desktop PC running Windows 7 and a wifi router connected to the Broadband Internet. All devices share the same local network.
My Time Capsule (early 4th Generation) is connected via ethernet directly to the modem, I'm also able to connect wirelessly.
I also have an external seagate 3t drive connected to the time capsule.
For some strange reason, my Time Capsule keeps disconnecting form the Network after I try to access the data either in the tc or the hd, however the light is always green.
The problem mainly happens when copying data either from my Windows PC or my MacBook Pro: eventually, the connection between it and the Time Capsule is lost, interrupting the copy. It keeps happening every time, after a while, and only gets fixed rebooting Windows and the Time Capsule. I can't copy my PC data.
I've tried soft and hard reset, the time capsule it's discoverable again and able to connect either via ethernet or wirelessly, however if I try to copy something to it or do a backup, it immedialty disconnects itself.
Can someone please try to help me solve this issue?
Thanks

Wow! Thanks so much for such a prompt reply and for trying to help me, I really do appreciate it.
Your reply is so detailed because, unlike me, you are an expert, so I’ll try to answer the questions you are asking, however I’m not that good at computers so please be patient and excuse me.
1. Network layout.
What is the wifi router you have??
Answer: I’m connected to the internet through my ISP (centurylink formely Qwest) modem, ZyXel Q1000Z, I went to my modem page and copied this for you, it hope it helpsModem Status
Modem Parameter
Status
Firmware Version:
QZZ001-4.4.015.1-Q1000Z
Model Number:
Q1000Z
Serial Number:
S110Y12050750
WAN MAC Address:
40:4a:03:f4: I deleted some #s to post it
Downstream Rate:
20127 Kbps
Upstream Rate:
892 Kbps
ISP Protocol
PPPoE
Encapsulation:
ATM - LLC Bridged
I presume this is modem as well.. please give all the details of the modem router .. make and model and what role it has in the network.. ie main router or bridged. If wireless is running what you do with it. Are devices connected to the modem router and so some devices are connected only indirectly to the TC?
Answer:
Make and model listed above, not sure about the bridge thing but in the image above it says something about encapsulation, does that help? If the wireless is running, (I assume you are talking about TC) I usually backup my MBP and my Windows PC, I also have a Seagate 3T Connected to the TC and I save music, photos and files on it to share within my network. Yes there are tons of devices connected to the modem, eg. Mac, MBP, MAir, Ipads, AppleTVs, iphones, printers, etc. Although when I first set-up time capsule (about 1 ½ years ago) I created a wireless network connection, Nobody ever connects to that network to access the internet, the only person that connects to the TC is me and that will be either through my MBP or my pc.
I think I should mention that my ISP modem is connected to my PC through and Ethernet cable, although I connect wirelessly to it and my TC is also using an Ethernet cable to connect to the modem, however I sometimes connect to TC wirelessly. Not sure if you needed to know that be just in case.
What setup and role does the TC have.. ie is it router or in bridge. If the main modem is also router than the TC must be bridged.
Answer: Not sure??
What firmware is the TC running?
Answer: 7.6.4
Has this been stable in the past and now has failed.. or was it always bad?
Answer: Yes!, it used to be stable before, I really never had issues, this has happened since last November I think.
2. Initial changes to get the ball rolling.
Let me strongly recommend you do these thing...
Comment:
I’m about to do your recommendations after I finish typing this, however I thought I should mention that while on Windows 7, I am only able to see the TC on Airport Utility as soon as I unplug the TC and plug it back in, other than that TC doesn't show up on it, I am only able to see the TC through Windows Explorer/Network. Also sometimes while I’m doing something else, like being on the net, I notice the HD connected to the TC seems to be reading something
All SMB compatible names.. that is for windows to work properly.. so short.. 2-10 is plenty of characters.. but make 20 the limit, no spaces and pure alphanumeric. (This is narrow, but easy to remember).
Comment:
When doing the factory reset do I need to this SMB thing? I’m a bit confused here, you are talking about me doing manually, so I can type something like this right?
Good TC name. TCGen4
Good 2.4ghz wireless name. TC24ghz
Good 5ghz wireless name TC5ghz
Exactly what format is the USB drive? Is it partitioned GUID and formatted HFS+ on the Mac?? this is the only way really.
Answer: The Hard Drive connected to the TC is a Seagate 3t, I did do a partition GUID and half of it is to be used in my mac and the other in pc, I had no issues in the past with these partitions, I was able to save files from my MBP to the HD and from my PC to the HD, and then later able to see either files on both my mac or pc.
I use my TimeMachine to Backup on the TC and it backs up both the TC and the HD connect it to it, I then have another HD connected to my MBP and do another backup there, I have lost information in the past and that’s is why I do so many backups.
I also wanted to mention that most of the time the TC disappears from the network is when I try to copy something to it.
I'm also enclosing a couple of photos of my windows airport utility, I am not sure if they will help you know something, I deleted my name and Ip address.
Thanks again LaPastenague

I have had my iphoto crash twice whilst nearing the end of making a photo book. Are these books lost and do I have to start again? ): I cant find the folder in iphoto on the time capsule. Folder from which the book was being made is now empty? help pleas

I have had my iphoto crash twice whilst nearing the end of making a photo book. Are these books lost and do I have to start again? ): I cant find the folder in iphoto on the time capsule. Folder from which the book was being made is now empty? help please Using IMAC OSx

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

HT3275 My Time Capsule keeps saying "backup failed" due to the network password not being correct. I have not changed my password and every day I have to type the same one in and then it works. But then the same thing happens the next day. Can anyone help

My Time Capsule keeps saying "backup failed" due to the network password not being correct. I have not changed my password and every day I have to type the same one in and then it works. But then the same thing happens the next day. Can anyone help? This only started doing this about 2 weeks ago.

Hello,
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Open Keychain Access in Utilities, use Keychain First Aid under the Menu item, then either check the Password under that item, change it, or delete it and start over.

Hi iv got a sky router downstairs and a time capsule up stairs how do i set it up so that it just extends the sky wifi and then the hard drive in the time capsule is accessible from all over the house thanks

hi iv got a sky router downstairs and a time capsule up stairs how do i set it up so that it just extends the sky wifi and then the hard drive in the time capsule is accessible from all over the house thanks

Connect an Ethernet cable from one of the LAN <--> ports on the back of the Sky router to the WAN (circle of dots icon) port on the back of the Time Capsule. This connection must be maintained at all times.
Then, using the setup "wizard" on your iMac illustrated below, configure the Time Capsule to create a wireless network that uses the exact same wireless network name and password that the Sky router is using.
You can get the setup wizard going in several different ways, but the simplest might be to click the WiFi icon at the top of the Mac's screen and then click on Time Capsule under the heading of New AirPort Base Station.
The wizard will open up and analyze the network, then the suggest the correct setup. The example below shows an older AirPort Express that is about to be setup in the same way. You will see a Time Capsule icon on your screen when you run the setup wizard.

Apple Time Capsule Keeps Dropping Internet

My Apple Time Capsule keeps dropping internet or having extremely slow internet. If I run a speed test I am getting 90+mbs. What occurs is if I try to load a page, there will be a very long delay and sometimes the page will eventually load, other times it won't. When I try to stream something from youtube, If I can get to the page of the video, it won't have an issue. When I hard wire to my modem, I don't have an issue at all. Only hardwired through the router or using wireless through the router does this occur. The light on the router never has turned amber and the link light on my modem is constantly flashing. The only thing that will occur is that the Apple Airport utility keeps connecting and disconnecting from my modem.
I've reset the router and modem. I've restored the router to factory settings and reset up my network, all to no success.
Any help would be greatly appreciated.
Thanks

Thinking I'll replace the motorola with a Cisco DPC3010
You may find it is not much better..
I do think the problem is more on the Apple side..
If you are a tech.. let me suggest you make yourself up a 100 mbit (ie use only the two pairs) crossover cable..
If that does not work.. try reverse polarity..ie in the ethernet on one end swap + and - .. It is an issue that has cropped up before where ethernet is just wired wrongly.. and it doesn't fail completely but becomes unreliable.
BTW the hardware reliability of the new AC version apple routers.. is definitely on the bottom of the apple list.
I bought an AC TC and the first one had this WAN port issue from day one.. when I replaced it after a week (it died completely which was convenient).. the second one has been much better).
The modems I have heard that works well is the zoom or ubee..
Using another router doesn't need to be expensive.. you can still stick to the apple in bridge.. you only need a router that does routing..
And the TP-Link can be flashed to gargoyle.. a hugely superior firmware btw.. solid .. reliable and it will track usage and do a lot of stuff well beyond Apple's keen.

How do i use my time capsule to back up another mac?

How do I set up my time capsule to back up another mac computer?

If you have one Mac backing up already.. you can just use another.. TM is perfectly happy working with several computer on the same TC.. it will create a sparsebundle for its files.. it is a sort of virtual disk.
There is nothing you need do except make sure there is enough space.

My time capsule keeps disconecting from my Mac mini

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