My Time Capsule WiFi connection and internet connection issue
My Time Capsule WiFi connection to other devices works fine, but for some reason it can not connect to the internet only when "it feels like it",it will go in and out showing that its connect (green dot on airport utilities) then literaly the next second it disconnected (showing a yellow dot on airport utility) and it does that continuesly sometimes it stops doing for a couple of hours. I basically did every thing like reseting it, unplugging wait for what ever time, and it still does the same thing. i do have ethernet cable connect to the Time Capsule. Also sometimes my airport utilities say it cant find my Time Capsule (rarely) . So obviously i dont have a clue whats going on. PLEASE HELP
thanks
sspence2990 wrote:
The link you showed yes it looks exactly like that, and yes it has a cable connected to it (one of the same ones connected to att tvs boxes). I did the terminal routertrace and this showed up
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 homeportal (192.168.1.254) 2293.483 ms 2129.583 ms 2082.341 ms
2 99-68-232-3.lightspeed.elpstx.sbcglobal.net (99.68.232.3) 40.775 ms 32.629 ms 39.007 ms
You have an issue with the local network. Pings to your local network device should be in the order of 5-10ms tops..
Look at your first line.. 2293ms that is over 2sec for the local router to respond.. but it is likely that little box that is the problem. You will get some websites simply time out if they take that long to respond.
Let me recommend you either get some help from ATT or get a local technician to fix it. There are other better ways to connect things.. in the end getting it cabled with ethernet is the best. Buy a long long ethernet cable if you want to have a test.. so you can plug the TC into the modem. Bypass the HPNA over cable slug.
Here is my traceroute.
macproie-5:~ Ray$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 52 byte packets
1 local (192.168.2.254) 11.264 ms 96.869 ms 100.010 ms
2 adsl1.mel.dft.com.au (203.123.69.176) 9.243 ms 8.630 ms 8.172 ms
3 tge0-1-0-308.core0.mel.dft.com.au (203.123.72.73) 9.315 ms 8.626 ms 8.547 ms
4 ve420.er01.mel01.vic.plat.net.au (14.137.114.25) 9.253 ms 8.845 ms 9.041 ms
5 eth2-1.bdr01.syd01.nsw.plat.net.au (202.62.143.121) 28.359 ms 21.754 ms 21.445 ms
6 google.syd02.nsw.plat.net.au (202.62.143.65) 21.414 ms 21.416 ms 22.131 ms
7 72.14.237.21 (72.14.237.21) 22.410 ms 22.240 ms 21.660 ms
8 google-public-dns-a.google.com (8.8.8.8) 21.423 ms 21.762 ms 21.772 ms
My first local network device is known as a slug.. as it is slow to respond.. but the max response time is still 100ms.. cf that to your >2000ms.
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Hello,
I got my Time Capsule a month ago. I had an old one from 2008 which I gave to a friend, so it was time to upgrade. I have no idea what's going on, but the Time Capsule flashes amber and I lose my Internet connection at least once a day, sometimes two or three times within a few hours.
Is anyone else experiencing this? Any idea how to fix it?
If it matters, I'm on a mid-2010 MBP running OS X 10.8.5.
Thanks!You and everyone else.
https://discussions.apple.com/thread/5140686?tstart=0
It is not stable firmware.. or has issues .. with some modems.. or is just faulty.. pick one or two choices.
There is no fix because this is really a bug. -
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It is unlikely that the gateway changes.. but anything is possible.. sorry I am not in the US.. is your service adsl or cable?? What sort of lease time does the public IP have? Some cable companies now rotate then on the hour I noticed.. others on about 3months.. but most it is one day.
Track it yourself.. see what gateway address the TC gets and if it is rotating with the IP.
If your client computers are running Mountain Lion.. the plain fact is, they are not particularly stable.
Wireless is worst.. ethernet tends to be ok.. but for instance Laptops updated to Mountain Lion can be pretty flakey.. with the TC.. and it is the combo that is more the issue. People report improvement with clean install of ML. BUT there is still a bug there that causes the ML to be less than fantastic.
I experience it occasionally even with a dlink wireless router.. after a wake from sleep.. the network will drop out and need to be manually connected back.. I have to admit I expect no better from Mountain Lion. I could load Snow Leopard on it and it would drop once every blue moon.. but I got the laptop with ML so I live with it.. !! -
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How does the computer connect to your internet connection??
What type is it? Modem? Router? Wireless? ADSL?
You are not giving away any information. We need something to work with.
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Alternate suggestions?
I am sure your college has rules about not running your own wifi networks.. but anyway.. that is up to you.. the Apple TC cannot turn off 2.4ghz which would be handy.. so the only way to do this following the rules is ethernet. You can run a full network standalone on ethernet. And still use wireless for internet.
If you want to use wireless standalone this is also possible but you need to connect a second wifi USB dongle your Mac so you can have two networks at once.. You can use an express to connect to the college wireless and bridge that to the TC by ethernet.. then use the TC to create your own network.. since you cannot turn off 2.4ghz I guess how long the College IT people take to track you down should be hours. If you could just use 5ghz it would probably be ok. -
Time Capsule Wifi not letting me connect to internet
I originally set up my Time Capsule and it had been working with my iPhone, iPad and a Windows based PC, which my secretary uses to connect to various clerk's websites that aren't compatible with Macs. Several days ago the PC and mobile devices would show that they are connected to the wifi but would not access the internet. I tried by switching from bridge mode (not sure how it got set on that anyways). Then it says I cannot do that. I am not connected to a modem but I'm directly wired into the ethernet port in my office building.
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I jumped to conclusions in my first post.. so let me now ask more closely.. do you own the modem and network in the building or is it shared with other tenants??
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If the computer works fine.. and all the websites are now accessible then you need to figure out a solution.. the easiest by far..
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You will have to tell me if the building and main modem is yours.. if it is then the router should be bridged.. if not you should have double NAT. And seriously consider buying your own network access if security is at all important. The TC can be bridged to the replacement router.. (a cheap simple WDR3600 TP-Link .. about $80 would do). The TC can still provide access to your Apple devices.
2. If you want the TC to work with PC. I recommend the following.
Downgrade the firmware to 7.6.1 .. the latest firmware has issues.
Downgrade from the Mac. Simply hold the option key when you click version and older versions will show up.
Change all the names after a factory reset to names the PC deals with.. short, no spaces and pure alphanumeric.
Work out if you are safe using bridge .. if not accept that double NAT is required.
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Consider seriously getting a Technician in to look at it. You can probably claim any costs on tax anyway. It is often better for a business to simply use a competent network computer tech to do these jobs.. than wasting your own time. (just a suggestion.. think of it as your washing machine.. do you strip it down and repair it when it goes bad or call a tech). -
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I have a time capsule 1st generation on my iMac. Since I updated to Lion, my time capsule started to flash orange every hour or so… it's extremely annoying and I really have NO idea what to do.
Here's some specs and configuration for my network
Firmware: 7.5.2 (75200.14)
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Time Capsule Updates destroys my internet connectivity. How do I fix this?
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Thanks a bunch.jslederm wrote:
When I update on my time capsule, which happens rather frequently, my internet connectivity slows down considerably. Would deleting backup files on the TC make my internet quicker, is there any way to make my tc update less frequently (like twice a day) or anything else you recommend.
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Time Capsule Updates destroys my internet connectivity
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If so, how do you do this.
Thanks a bunch.Welcome to the discussions!
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http://timesoftware.free.fr/timemachineeditor/ -
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Any feedback would be appreciated.
Kind regards
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Sounds like a cool suggestion. If you want Apple to hear it, go to www.apple.com/feedback/timecapsule.html -
Time Capsule Wi-Fi and Back-up Issues
I use Time Capsule to back-up the contents of my MacBook Pro and as a wireless base station (for my Mac, iPad, and iPhone). Recently, I noticed that Time Machine is pretty much constantly backing-up. Also, my iPad and iPhone recognize and connect to my wireless network, but when I try to access the internet on either device, I get an error message indicating that there is no internet connection. I don't have the same problem with my Mac - it recognizes the network and still connects to the internet. Any help would be much appreciated!
Redo the setup of the TC.
Set wireless names (TC name as well is good).. to SMB standard .. ie short, no spaces and pure alphanumeric.
Use WPA2 Personal security only with 8-12 character pure alphanumeric passkey.
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I noticed that Time Machine is pretty much constantly backing-up.
Determine why..
The Lion update to 10.7.5 was originally flawed .. did you check the version.
http://support.apple.com/kb/DL1599
Is it just slow wireless? How big are the backups?
Have you tried connecting by ethernet?
Load the widget and see if you can get log info. A1
http://pondini.org/TM/Troubleshooting.html
There is lots there about long or over large backups as well.
You should verify the local disk and the backup location. A5 -
New Time Capsule won't recognize internet connection.
My modem is working fine -- i'm on the internet via ethernet from the cable modem, through the new TC, to my laptop.
But I can't setup the TC because it's somehow convinced it's not connected to the internet.
Makes it seem like an ignorant little thing. All looks and no brains.
Any tips?
Thanks.Cable modems come in various varieties.. and the TC does sometimes have issues.
Tell us the exact model.
Some of the later Motorola cable modems.. get listed in this forum area fairly often as having issues.
15min off may not be long enough.. I would try 1hour .. and then overnight.
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Otherwise if the cable modem is a router then the TC needs to be bridged but from your description that is not the problem in your case.
You can ring apple support in your locality and they will talk you through the setup. At least for the first few weeks or if you have applecare on a computer then you will get support for longer period. If you are struggling with the setup ring apple as some TC do have issues. -
Time capsule slows my entire internet connection
I first tdiscovered this after connecting my son's new xbox one. Xbox is now directly connected thru my router which is connected to my Uverse modem (which was completely updated to the pace 3801 box and tested by ATT). I have spend three days with xbox support configuring the xbox no no avail. I then discovered that all works wonderfully as longd as I take the 3rd Gen TC out of the system. I then updated to the latest gen TC and using a seperate router output, connected it to the system. Bam! everything is slow again. I have been all over the forums and I have implemented suggestions like shortening TC network names and I have run wireless diagnostics and speed tests:
With TC disconnected from the network and Mac Mini wired to router speed test:
With TC powered but not connected to network:
With TC powered, connected to router and wired to MAC Mini:
Diagnostics with TC in system and 2.4 Ghz wireless connection to MAC Mini(I have a diagnostics report but do not know how to share it on this forum):
Diagnostics with TC in system and 5 Ghz wireless connection to MAC Mini(diagnostics report available):
Any help would be appreciated.OK. Here are my results after plugging the TC directly into the Pace modem:
Nautil put out this:
With some persistence I was able to get this:
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on 2.4 GHz channel
on 5 Ghz channel
After 24 hrs I got this on the 2.4: -
Background is I can't hook up my time capsule directly to my internet connection via network cable. I tried to extend the network via Wifi, but that did not work. At the moment I have two wireless networks, one with internet connection and another one with my time capsule. So to use time machine I have to change my network all the time.
Can I buy an Airport Express, use is as a client to my internet connection wifi and provide that connection via network cable to my time capsule and all it's wifi clients?The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network. -
Time Capsule WiFi Connection Issues. Help please.
I'm hoping someone might have some ideas about what could have caused a connection problem I've had since this morning.
So I setup a WiFi network with Time Capsule a couple of weeks ago in order to do back ups and set up wirless printing but I was told I needed to put my wireless modem into Bridge Mode. So this morning I did that, rebooted the modem as instructed, made sure all power connections and the LAN connection between Time Capsule and my modem were securely connected. On my Mac I was able to log on to my Time Capsule WiFi network and access the internet (there was no wired connection to my Mac, I definitely connected through the WiFi), but I was unable to even log in to the network with my iPhone, Apple TV nor with my daughter's laptop. Only my Mac was able to connect. I downloaded Airport Utility and checked every setting to see if I need to share or enable other connections, I couldn't see anything.
Does anyone have any ideas on this? I'm not overy tech savvy although hands on I can usually figure things out fairly well and get them working but this has me stumped.I presume it worked fine for the two weeks..
until
but I was told I needed to put my wireless modem into Bridge Mode.
And that messed things up.. because you are now in the wrong setup on the TC.
I have to say.. a. what you were told ain't necessarily so.
And b. having messed up your existing setup.. need to change the setup of the TC so it will work.
I am not sure what modem router you have .. or what or how it works in bridge.. but guessing from your current settings..
You need to reset the TC to factory and start over.
The TC must be in router mode.. whereas with the previous setup it should have been in bridge mode.
You will find these settings on the Network tab.. in the utility.
I am just not sure if the internet should be dhcp or something else, ie pppoe, and that will depend on the modem.
I would also note there is absolutely nothing wrong with the setup you did have until you were talked out of it.
The modem can work as router with wireless on or off depending on the network.. and use the TC in bridge mode. It would create a wireless network and can be used for all your items just as well.
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