My time capsule wifi stops working several times per day

In the last several weeks, my time capsule wifi will suddenly stop working. Both the guest and main networks go down. I unplug the time capsule and plug it back in and then it works again for a while. My internet is ADSL. The signal comes in through a Actiontec Modem and then by ethernet to the time capsule which broadcasts the wifi.

Not sure what you mean by "suddenly stop working".
Does this mean the power indictor light on the Time Capsule goes off and then comes back on when you restart the Time Capsule?
Or, does this mean that the power indicator light stays on, but devices cannot connect to the wireless network?
If you are using an Actiontec modem/router and trying to run both "main" and "guest" networks on the Time Capsule, that is creating an error known as Double NAT. Sometimes you can get away with this on a simple home network, but the better option would be to run the Time Capsule correctly in the "Off (Bridge Mode" setting.
Unfortunately, the "guest" network will not operate correctly when the Time Capsule is in Bridge Mode.
If your Actiontec device really is a modem/router or gateway....as we suspect.....the Double NAT error can cause loss of one or both networks, Can you post back with the model number of the Actiontec "modem" that you have so we can check out the possibility that you have an incorrect setup?

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Time capsule wifi stops working with MacBooks, but nothing else

I have a newer model time capsule. Lately, the wifi stops working intermittently on my macbook pro and the wife's macbook air. While this is happening, our iphones and other peripherals have functional wifi. This resolves if I reboot the time capsule. Even more weird is that the 'guest network' on the time capsule will work fine while the main wifi network remains non-functional.
Fairly annoyed, please help

It isn't strange at all.. it is a feature of Lion.. totally unstable useless networking.. particularly wireless.
I would be very surprised if you came back and told me you were on Snow still.
If Lion was installed by upgrade, worse and worse.. clean install seems to reduce if not remove the issues.
So ring Apple .. keep annoyed at their new vista class OS. Did you turn that off and on again??
I can suggest a few things..
Short wireless and network names.. no spaces.. pure alphanumeric. Different name for 5ghz to stop band swapping.
Lock wireless to on a/n -b/g
Lock wireless channels.
Use wpa2 personal security only.. with 8-12 character passkey.. pure alphanumeric.
Set dhcp to very short lease time.. 30min.. might help Lion to remember the name of the TC.. otherwise it suffers from early onset dementia and alzheimer's.

Time Capsule wifi stopped working but drive access is ok and 2nd bridged time capsule is working

After six months of successful setup, the wifi on my new 3TB Time Capsule stopped working. At first I would just power everything down and then power it up and it would come back but it had to be reset multiple times per day. Now it is not working at all. I find this very weird because even though the wifi is not working and I can't access the internet, I still have access to the hard drive through finder on my MAC and through the Network on a PC. Also the 2nd (much older) time capsule I have in bridged mode is working just fine for both the drive and the wifi.

I think you should take the TC back to apple for testing.
It does make it confusing if you have multiple wireless AP's .. you should turn off everything but the TC that is giving you problems.. then when the wifi drops out, test with ipad or iphone for instance.. if it is gone .. then take the TC to apple for replacement.

My Time Capsule / WiFi stop working.

My Time capsule stop working and I looked for the support page on Apple's website and to be sure about the model of my Time Capsule I wrote down the serial number of it on the technical support page to make sure that my TC is the 1st generation and as many of you have said already, I'm very lucky to have it working for so long despite the issues of the equipment but I also could read on the Apple's website tech page that " The AppleCare Protection Plan for your computer covers Time Capsule." . Is it true ? Because I do have the Apple Care for my iMac.

Where can I buy and have the specifications of the parts to replace the dead ones ? I saw a guy who change the power supply to an external MagSafe of MacBooks ... lol
Thanks.
Ebay HK will ship anywhere in the world. That is still the best way at the moment. Unless you want to start changing capacitors.. if you have not done soldering of fairly fine boards.. don't!! Get a solution made up.
Or contact a repairer in your country or nearby.
The cost of repairs starts to go too high to be economic though.
You need a set of capacitors if you want to diy. There are plenty of sellers on ebay. You must get the exact right type. Size and performance are vital.
I gave a whole bunch of methods to fix the TC.. including Magsafe power supplies on my website. The easiest though is a 12v to 5v module and 12v supply.
See https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
And there is a list of repairers.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repairers
If you want the very cheapest method to at least get the TC running as an airport extreme.. you only need a 5v 2A power supply.. but that is real 2A.. not peak.. continuous, so it is usually better to find 3A. You can then cut off the existing supply board plug and just wire it to the supply. Put the hard disk in a usb holder and connect via usb or buy an esata box and run the cable out..
Good luck with it.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.

Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
You need to mount the sparsebundle then check the actual info inside the bundle.
Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
Pondini has a lot of stuff about getting access to the sparsebundle.
http://pondini.org/TM/17.html
But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself.

HT2284 My Time Capsule just stopped working.

Thank you in advance for any help. My Time Capsule just stopped working and I do not get the 'Connection Failed' error message as the Time Capsule is not showing up in the finder window. The light continues to flash amber on the Time Capsule. I am using it with my iMac running Lion. Any help will be really appreciated.

This is just typical Lion.. reboot the TC.. if that doesn't work.. reboot the whole network from fully off.. in order.. modem.. router/TC.. clients. 2min gap between each.
If still has issues.. press reset on the TC and redo it.
Download a utility that has tool properties..
http://support.apple.com/kb/DL1482
Just ignore the toyland version in Lion.
Next time it happens go to disk page in the utility and hit disconnect all users..
C12 and C17 can suggest some other things.
http://pondini.org/TM/Troubleshooting.html

My time capsule has stopped working.

My time capsule has stopped working. I get following error message The backup disk image “/Volumes/Michael Campbell's Time Cap/iMac.sparsebundle” could not be accessed (error -1). I tried everything including deleting all the data and starting again. It then works for a few back ups and then gives the error message. I have tried to repair the disk but that is grayed out.

Found this elsewhere so I will try it
Go to App folder
Open Utilities
Click on AirPort Utility
Highlight your Time Capsule
Go to Manual Setup
Click on Disks
Highlight your Time Capsule
Click on Disconnect All Users
Close AirPort Utility
Go to Systems Preferences
Click on Time Machine
Click on Select Disk
Find your Time Capsule and highlight it
Then click on USE BACKUP DISK.
Go to the Menu Bar and click on the Time Machine Icon
Click on Backup Now
It should work

The WiFi on my Time Capsule suddenly stopped working

Hi,
Im not sure what to do, hopefully somebody out there is able to help me with this... Suddenly the Wifi stopped working from my TC. I have not changed any settings or anything...
I only use the wifi on my MacBookPro and on my iPhone 4S. I was streaming a movie this morning and everything was working fine. Then a few hours later when my computer is trying to connect to the wifi "PPPoE Connecting" scrolls next to the wifi-symbol, and nothing happens. My iPhone connects to the Wifi, but I am not able to surf the net or check my emails...
My MacBook can find the TC and all the data I have stored on it, it is only the wifi that is not working.
I have tried to switch it off and on again, but nothing helps...
I really hope that someone out there might know what happened and what I can do about it???
/Eva

Is it the AC model.. tall one?? If not the exact model model please from the rubber mat on the bottom.. A1xxx ..please don't give us the serial number.. that is harder to work with.
Please tell us the whole network setup..
What modem you use? make and model helps..
Is the modem running also as the main router or is bridged?
Is the TC router or bridge?
You have power cycled the TC .. have you power cycled the whole network? Power on in correct order.. modem.. wait two min.. TC .. wait 2min then the clients.
No luck factory reset.. see method below.
Redo the setup.
This time use all short names, no spaces and pure alplhanumeric.
ie TC name = TC
Name of 2.4ghz = TC24ghz
Name of 5ghz = TC5ghz (please set a different name for 5ghz).
The Factory Reset TC Gen1-4. Or AE Gen1-5
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec.
Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Factory reset TC Gen 5 or AE Gen 6
Hold in reset for about 5sec until the status light flashes quickly.
If your AirPort AE or TC still doesn’t respond, do a similar reset to the Gen1-4.
Unplug your AE/TC .. hold in reset and power the TC/AE back on.. without releasing the reset.. wait until status led flashes rapidly.

Time Capsule WiFi stops when copying large files to Windows 7 (Bootcamp) using WiFi

I've got a new Time Capsule (Purchased less than a month ago) and a new Macbook Pro.
I copied a large set of files (large in QTY & some Large in size > 2GB) to my Time Capsule from a Windows 7 computure via a Wired connection.
When I access the time capsule from Mac OS X (10.8.2) I can copy all of the existing files to my Mac without any issue (Time machine also seems to be working fine).
However when use I Bootcamp (Windows 7 Ultimate) from my MacBook (The Time Capsule / Airport software for windows has been installed) I can only copy about 100 MB before the WiFi in the time capsule stops working. The WiFi doesn't just stop working for Windows, it stops working on the actual Time Capsule; I can tell because my phone and iPad both lose their connection and the AirPort Utility on the iPad can't detect the Time Capsule any more.
The issue is reproducable every time with the set of files I am trying to copy.
I've called Apple Support and they said there was nothing they can do to help (It took a long time to even convince some one that this is a supported configuration even though the Technical Specifications of the time capsule clearly state that Windows 7 is supported - http://www.apple.com/timecapsule/specs.html "For AirPort Disk with a USB hard drive - PC with Windows XP (SP3), Windows Vista (SP2), or Windows 7 (SP1)") at which point they told me to take it to a Genius bar. I've subsequently done that and been told that they will not support the Time Capsule because I am trying to connect to it using Bootcamp.
From what I've seen on this forum some people previously had this issue and worked around it by downgrading the firmware. However, since my Time Capsule is new, I am unable to downgrade the firm ware (& it is the latest).
Any suggestions?

No, it's not a Windows driver issue. 1) If it was a Windows driver issue the network copy would drop out on the Windows machine or fail rather than the whole Time Capsule losing WiFi connectivity for all devices in my house. 2) I am able to copy the exact same set of files, via the Time Capsule WiFi, when the files are stored on my PC which is plugged in to the Time Capsule via an Ethernet cable.
It's not a problem copying the same files from another location on my network with the MBP in Bootcamp therefore it' not a windows driver issue and it's not a network IP issue. It's a Firmware issue with the Time Capsule.
At best this is a bug that has been reintroduced in the latest firmware which is why the suggestions have been to downgrade the firm ware.
At worst this is a major security issue with the Time Capsule as copying a set of files from it's hard disk via it's WiFi, using a Windows computer, cause the Time Capsule to be subseptiable and result in a Denial-of-Service.

My time capsule has stopped working since installing Yosemite. It says to wait to tell me how much longer but it stays that way for hours.

My time machine has stopped working since I upgraded to Yosemite. It gets to the point that says it will estimate the time remaining, but it never gives me that answer and it just stays on that page and never completes it's backup. This is a brand new macpro, so I wanted to capture the previous info on my computer I was able to put my external hard drive on new computer and it did the migration and all my old info returned. However, two days later I wanted to do a backup using Time Machine with my Western Digital Mac external hard drive but it won't progress past saying how much time remaining, even after several hours of sitting there.

You do need to wait a long time.. as it takes a long while for Yosemite to index the existing backup if it is large.
Here is Apple's List of bad things that happen to TM in Yosemite.
OS X Yosemite: Time Machine problems
It is clearly no where near as comprehensive as it needs to be.
I presume your disk has your old backup.. it may be better to keep the old backup.. save that for the future.. and get a new disk and start a fresh clean backup.
I would also recommend using Carbon Copy Cloner or similar for the time being. Make a bootable clone backup of your drive to a new external drive.. it is really superior in lots of ways to Time Machine. And does show you what it is doing.
For TM at least you can still use the widget so you have some log access to that TM does.
A1 here. http://pondini.org/TM/Troubleshooting.html

Time capsule wifi not working

My time capsule wifi is not working. I believe the issue happened around a couple upgrades ago.
I've searched the internet the found that others have downgraded airport utility and time capsule firmware.
Airport Utility - 5.6.1
Time Capsule - 7.5.2
OS x yosemite
I'm able to see the time capsule and backup but I can't see the wifi SID.

That is gen3 and getting well past the 3year reliable period.
I think you are simply due for replacement.
You can update the firmware to 7.6.4 although on these old units I recommend no greater than 7.6.1
And I doubt it will fix anything. There is no reason 7.5.2 should not work.
I am unsure how you are getting 5.6 utility to work in Yosemite.. but try using the native airport utility.. which is 6.3
Please open the airport utility and set fixed names for wireless and the base station that are short, no spaces and pure alphanumeric.
Then lock the wireless channel but put no wireless password onto the TC .. if it still won't work, sorry it is dead on the wireless side and it is time to replace.

My Time Capsule has stopped working after I tried to configure an extended wifi network

My Time Capsule was working fine until I tried to configure it with an extended bridge. Now either the amber light is solid or the solid amber comes on for awhile and then goes completely out.
The AirPort Utility says that there is no internet connection, the DNS settings are wrong, and that the disk need to be repaired. Using Disk Utility, the Time Capsule does not even show up so that I can repair it.
I am running OSX 10.7.5, and besides the Time Capsule I have a Vonage Motorola (VT2442-VD) for VOIP, which of course is not working because it was connected behind the Time Capsule.
I'm in Italy and cannot call Apple directly since I now do not have phone service.
Any suggestions how I can check/repair the Time Capsule, and then configure it properly to my satellite broadband?
Thanks for you help.

How old is the TC?? The LED should never go solid amber.. that indicates disk failure.
Or completely out.. that indicates power supply failure.
As a note you cannot extend wireless to a non apple wireless router... you can only plug in by ethernet and use the TC to create a wireless network.. this can have the same name as the main router,, same SSID in other words and same security but set to different channel..

Two Time capsules that stopped working after 12 months

2 years ago I bought 2 time capsules(2 TB). I used the first for 12 months and was very happy until it just stopped working suddenly. I couldn't turn it on at all. I then started using the second Time Capsule that had never been taken out of the box. Now 12 months later exactly the same thing has occurred to this second Time Capsule.
Any tips to stop this happening again would be gratefully received.

Check out this and have a look for your serial numbers:
http://support.apple.com/kb/TS3351?viewlocale=en_US
Message was edited by: MarcosCastellano

IPhone + Time Capsule wifi not working

My iPhone 3G works perfectly on public wifi, but when I try to connect to my Time Capsule, it connects, but when I go to Safari, it say's that it is not connected to the internet.
My TC's wifi works perfectly with my MacBook, but not with my iPhone.
Both the TC's, and iPhone's firmware is the latest version.
Please do not post ******** responses like reset the TC or go to forget this network or reset network settings. THIS DOES NOT WORK!
I have read somewhere, however, that the IP address shown on the iPhone should not be 169.xxx.xxx.xx ... it is. I've tried changing it using the static ip, but that doesn't work.
Please tell me step by step very clearly how to make this work. I don't mind reconfiguring the whole network if I have to. Thank you.

Hello Reno,
It's a little difficult to help you without more detail on your existing network configuration.
It's strange that your Macbook works but your iPhone doesn't. I suspect the problem may be down to how the TC is configured into your network but can't be sure with the information you posted.
My set up works fine and it may help you to understand what I did. My set up is exactly as depicted on page 36 of this manual: http://manuals.info.apple.com/en/DesigningAirPort_Networks10.5-Windows.pdf.
I have a DSL modem/wireless router provided by my ISP. It acts as the DHCP and DNS servers for my network. I connected my TC to this other router via Ethernet cable and configured the TC as a simple bridge. In this setup the TC is just there to provide a fast wireless network for my Apple devices that support it. I connect all other boxes to the b/g wireless network coming from the ISP router.
All I did was follow the manual configuration instructions in the document above and it worked.
I hope that is of some help to you.
Regards
Ian

HT4628 my time capsule has stopped working - have a green light but get an error message saying "there was a problem connecting to the server..."

I noticed this week an exclamation mark on the time machine icon on the menu bar.
My Macbook, iPad and iPhone all connect to the network but i get "there was a problem connecting to the server..."
When I open the preferences the time capsule is off but turnign it back on sends me in a loop of selecting the Time Capsule device (which has a nice green light etc) and then getting the error messgae about being unable to connect. I've pulled the plug a couple of times (this has worked in the past) but no change.
Any advice would be welcome before I try a factory reset or have to return to Apple for repair (the one thing they are offering as the thing is only 5 months old)

I also noticed that when I go to finder I see two MacBook Air's that are in my name but have the number (2) and (3) next to the name.
That is a well known bug in Yosemite.
Try open System Preferences (gear icon on the dock)
Open Sharing
Edit back to the correct name for your Mac
This may...or may not help. But, it won't hurt.
The Mac's name may stay stable....or you may see (2), (3), etc again soon.
Be sure to restart both your Mac and the Time Capsule after you do this.

My time capsule wifi stops working several times per day

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