My time capsule will not connect to the internet.

Please help. Just purchased a brand new 2T airport time capsule for my MacBook Pro and my other apple devices. I have the ethernet cable plugged into the TC and into my Westell modem, in the correct jacks. There is a green light on the connection spot for the WAN port. The network appears in my network list, then I go to set it up and it tells me I have an error and a red 1 next to the network after it updated the software and tried to set itself up.
When I click on the red 1 it comes up with an amber mark next to set up over WAN. I have no clue what to do to fix the problem. I am providing a screenshot to show what I am seeing.
Any and all help is welcome.
I can connect to the internet through my old network on my modem, but not through the Airport TC.
Thanks

Factory reset the TC and start again.
Your name is not valid.. it is over the number of characters allowed.. although the stupid airport utility won't stop you.
Use names for the TC and wireless that are short, 2-20 characters, no spaces and no apostrophe.. pure alphanumeric.
When you say it is plugged in with correct jacks.. does that mean WAN port on the TC to LAN port on the router??
The TC should also be in bridge mode.. so when you redo the setup.. make sure you have off bridged mode for the network.. but you create a wireless network with the new name or same name as the existing wireless network.

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Time Capsule Will Not Connect to the Internet

I would appreciate any help or suggestions with my Time Capsule problem. We have a 1TB Time Capsule, in all of 2010 it worked great. We had 2 Mac Books backing-up to it daily, never had a problem. We purchased an iMac this month and I migrated the setting from one of the Mac Books onto the iMac, no problems. However, now the Time Capsule will not back-up either the iMac or the other Mac Book. The Mac Book that I migrated all the information from hasn't been turned on since the migration. Yesterday, the Time Capsule no longer allow us to connect to the internet. I contacted my ISP to ensure internet service was active and plugged the exisiting Mac Book (we still use) into the cable modem and was able to use the internet. This morning the TC wouldn't allow audio streaming to an ATV. Any ideas on what to do to correct the problem?

I'm good with erasing all former back-ups on the Time Capsule and starting fresh with the iMac. Please tell me how.
o Open AirPort Utility - Click Manual Setup
o Click the Disks icon
o Click the Disks tab just below the Disks icon
o Click the Erase button in the center of the window
The Quick Erase option will be fine for your purposes. This will only take a moment or two.
When you are ready to backup the iMac,
o Connect it to one of the LAN <-> ports on the Time Capsule using an ethernet cable
o Open System Preferences (gear icon) on the dock
o Open Time Machine
o Click Select Disk
o Click on your Time Capsule to highlight it
o Click Use for Backup
The backup will begin in a few minutes. Allow a long time for the backup. A good time to start this is late at night so you can let the backup run overnight.
Message was edited by: Bob Timmons

My Airpot/Time capsule will not will not connect. It states " AirPort has the self addressed IP address 169.254.231.99 and will not connect to the internet??????l

Cant' get my AirPort to sync up with internet. I get the message "AirPort has the self addressed IP address 169.254.231.99 and will not connect to the internet. How do I fix? Thanks.

What broadband router do you have?
What model Time Capsule do you have?
If you changed the system over from another router.. have you rebooted the entire network.. particularly a cable modem.. did you power off for at least 20min..
Tell us some info and we can help.

Every time my MacBook Pro is put to sleep, it will not connect to the internet when reopened unless diagnostic assistant is performed. Ridiculous!

Every time my MacBook Pro is put to sleep, it will not connect to the internet upon reopening unless I perform diagnostic assistant.

Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. Reinstall OS X.

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files. The external hard drive is a Western Digital "My Book Live" 2 TB. How do I solve problem?

I also had problem accessing my WD MyBookLive after upgrading to Maverick.
To resolve the problem, I used Connect To Server (Cmd K) to specify the IP address.
Then I enter a user id and password I created in the MyBookLive.
You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
Just enter the MyBookLive IP address as the URL.

MacBook Pro will not connect to the internet

Suddenly, my MacBook Pro will not connect to the Internet--even when I take the cable from the Time Capsule and plug it into the laptop...
-Internet is good
–WiFi is connected
-both work with my iPad...

You should show WiFi:
Do you have it turned on?
Clinton

My imac and ipad2 will not connect to the internet with Windstream using an 2wire DSL modem.

Help my brand new imac and ipad2 will not connect to the internet with Windstream using an "2WIRE" DSL modem. Windstream tech service is useless. i can connect with the built in router through Ethernet or wireless, but still no connecting to internet, help! windstream said everything is working on their end, yea right. What i do know is that both the mac and ipad work at other places and can connect with wireless connected to the internet, so i know it's not the apple products.
these are brand new machines with lion.
This is my first mac, so I’m still new to how it works, which is not helping either so a detailed help would be great. Please help before my wife losses it
thanks

There is a 2701HG-B, and a 2701HG-D. If not labelled on the modem, ask Windstream which one they presently supply or how to tell the difference.
By the way tell your wife it isn't that bad. At least you have an ethernet DSL modem. There were times where DSL modems had RJ-11, USB, and Ethernet, and all three were used to provide access. At least now only the craziest DSL providers still use those modems.

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

My 1st Generation time capsule won't connect to the internet thru a new motorola sb6121 - get continuously flashing yellow light. Using a router in between the modem and capsule yields good but slower connection to internet. Any thoughts?

Thanks for your response
Let me give the history - I started with an Apple Express being fed thru a D-Link EBTR 2310 cable Router from an RCA DCM315 Modem (Pure). Comcast service all the way.
Got the 1st generation TC in 2008 and merely replaced the Airport Express with the TC. Worked ok
A year or two ago I did try removing the modem and feeding the TC directly from the modem. Resulted in the same condition I have now - Continuous flashing amber on the TC. So I put the router back in the chain.
Some time later, at the recommendation of a Comcast rep, I replaced the router with (a Belkin F5D 5231) to see if speed and dropout problems would be improved. I thought it helped some at the time but now I am not so sure.
Last week I decided to see if a new modem would help with download speeds. So I got another pure cable modem (Motorola SB 6121- high on the Comcast recommended list).
Got up and running easily with Comcast help and with the modem connected directly to a computer.
Next I put the TC in the link and again could not get past the TC continuing to flash amber. Although I did get connected to the internet with this configuration I lost connection two both of my printers - one connected by USB and the other wirelessly to the TC. Again everything works fine when I put the Belkin router back in the system.
However with the router in there, the modem shows the downstream connection to be 10/100 ethernet speed. (Modem light changes color for indicating speeds.}
I have gone thru all of the combinations of powering down/ up, but all stays the same.
I can live with what I have but something still doesn’t seem right.
Thanks again

HT1695 my ipad2 will not connect to the internet, it says that it "unable to join"...but my laptop is connected to the internet.... i don't understand why all of a sudden it stopped connecting it dosent make sense

my ipad2 will not connect to the internet, it says that it "unable to join"...but my laptop is connected to the internet.... i don't understand why all of a sudden it stopped connecting it dosent make sense.

hmm, well I would say that raises the possibility of an issue with your ipad, and lessens one with your router.
What version iOS are you using? Update
Then Its time to try a restore.
How to update your iOS device
http://support.apple.com/kb/HT4623
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766

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Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Itunes will not connect to the internet

My sister just downloaded Itunes to her computer for the first time and it will not connect to the internet. Her phone is in restore mode and I dont know what to do now. It says the server timed out as soon as I try to do anything on itunes. My internet on the computer is working fine....any suggestions?

- What version of iTunes are you running?
7.1.1.5
- What is the exact error message you're getting?
itunes could not connect to the itunes store. The network connection has timed out.
Make sure your network settings are correct and your network connection is active, then try again.
- Do you have any other privacy filter installed, or any antivirus or antispyware software?
You know, I was just looking again after I read this, and it appears there is a program (Check Point Integrity Client) that could be causing an issue, but I'm not sure what IP address I would need to put in there.
- Can iTunes connect to Gracenote to get album names when you import from a CD?It cannot.
It would probably be useful if you'll run the Network Diagnostics (choose the Run Diagnostics item under the iTunes Help menu) and post the results here.
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Thanks.

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.

First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

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Settings>Genenal>Reset>Reset Network Settings.

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- Peter

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My time capsule will not connect to the internet.

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